Jack Brickey Expert

Wait, so are you saying that the users that can manage the sprint are not in the Sprint Manager role? If that is the case then what role/group are they in that allows them the permission? I’m scratching my head here but would suggest trying as a test at least to have the user mirror the others in an attempt to zero in on…

What are you using to create these issues? My guess is that automation/script is only doing so on business days. 

I’m lost. Let me back up. When you create a board, by default the board will display avatars at the top (as in you image). These avatars represent any Assignee that has an issue on the board. It will not show an avatar for a user if they do not have an issue that is on the board at that moment. At least this has been my…

Pulling the discussion back into this thread. Can you confirm the user is in the ISBA group? That seems to be the group that the board is shared with? Does this user have all other permissions for the project? What if any differences exist with this user when compared with those that can manage the sprint?

the images are a bit confusing when taken with your text. You indicate you can’t create a project and that something is grayed out yet I don’t see anything grayed out in the images. What I see is that you have permissions to create a next-gen project but not Classic possibly. I also see an error about exceeding the number…

OK so I assume these quick filters would represent users other than the assignee, e.g. maybe the reporter? In any event you can’t do that with quick filters at least not out of the box. You might check marketplace.

não há nenhum meio de restringir o tipo de anexo.

By default boards will (should) display user avatars for each user that has an issue currently on the board. These are independent of manually created quick filters. So I’m unsure what your goal is. Are you not seeing these avatars? You image seems to convey you are.

Yes. You can hide RTs from the portal or rather not expose them on the portal. Just ensure that the RT does not exist in any portal group. Project settings > portal settings > portal groups.

You release is an in progress category is that intended? What actual status are these issues in - In Progress or Done?

That is a good tip for sure Larry. Any large and frequent queries can be a burden.

can you share an image of your Columns settings - board settings > columns?

i have not experienced this happening. I assume you have done a basic test just sending in an email manually? What email client are you sending from? Is the From address an existing user in your Jira instance?

The user will need to have Manage Sprint permissions. It seems you are saying the do? Can you please provide some screenshots of this. For example where the user is in the "Sprint Manager" role AND where Sprint Manager has permissions for the project. Also, ensure if this scrum board covers more than one project please…

you might find it easier to use the Sprint Report as you can find the sprint you are interested in and then click on the View in issue navigator link. then export from there using the Excel icon.

me as well....

good to know. I think others have had less success. it likely depends on the conditions of the project being deleted. glad it worked for you!

oh... and when you look at an issue in the detail view and click on the Link issue you will get the linked area see below image from business project

CLI does not apply to Software projects. It was originally only JSM (JSD) but later added to Business but not SW.

actually you will need to go beyond deletion. You likely will have to contact Atlassian Support and see if they can clear the DB for you. On cloud you have not means of doing this.

If you have Ranking enabled in the board via the filter "order by rank" then if you drag/drop the issues then they will preserve that ranking. It seems maybe you are not seeing this be the case?

So if the issue is Closed then very likely you cannot edit and change so you have two options: * reopen the issue and set the resolution on the way to Closed (see below) * create a 'reentrant' transition from closed to closed and on that transition add a Post Function to set the Resolution to "Resolved" There are two ways…

Fields (most) do not display until there is a value in them. So you need to ensure the field is in the "Edit" screen. Then Edit the issue enter a value and the field should display.

can you navigate to project settings screens? What do you see there for the issuetype where you added the field?

oh...i see on server. still the Screens is the place to look.

are you on Classic project? I so go to project settings > screens and check the screens there to see if the new field exists. If not then add it to the appropriate screen, e.g. create or edit

Did you have success w/ this process?

I may be missing the mark with your goals but it would seem to me that creating either/both a Dashboard/Kanban board would meet your needs. If you are simply wanting to see the activities of these various projects in one page then that should work.

cloud or server? I just tested in cloud and it works for me. Can you elaborate more on what the scenario is, what you are attempting and what you are seeing?

so it seems you don't have the original email/account? you might try Atlassian Support and choose Billing option. They may assist.