Jack Brickey Expert

do you still need assistance here? wasn't sure about "asf".

Hi Sebastian, certainly understand your frustration. While I do like most of the new UI there are things I do miss. I don't experience poor performance as a general rule w/ the new UI but have seen sluggishness at times and have reported. I do know that performance is one of the key focus areas. With that said, I'm unsure…

sorry i mistyped! it should have been "cannot". i corrected

Hi Antoine, help me w/ 'Create Issue in Epic'. Where is this (Classic or NG)? Also perplexed about creating sub-task directly w/in an epic.

TBH, I am unsure as I do not use. I see that JAssistant is a browser extension. I am assuming that a site admin must make the connection but unsure why given it is a browser extension. I would simply ask the admin if they can install the extension successfully and then reattempt.

My guess is that some other admin has removed you from the site admin role. I would suggest chatting w/ other admins about being reinstated. 

Hi Phil, i’m a bit confused by your post. It seems you were trying to use automation as part of a workflow function. Maybe you’re just miss typing or I am misunderstanding? In any event automation is like a post function it happens after a transition not before. If you want to require certain fields to be edited during the…

You mention workflow but I think you mean Automation? If so please inspect the audit log for the rule. Feel free to share the rule details and log here.

Please check admin > user management and show details for your user account. Is JSM product enabled for you? If so go to the project and verify you exist under project settings > people. What role is listed there for you?

I think Jira assistant is an addon correct? In any event I think the error is clear. You do not have the necessary permissions to configure. Are you a site admin?

@Matthew Day , this post is a bit old. There are many more recent posts about this as users often struggle here. If you are not finding an answer I would recommend a new post outlining your exact details of what you are experiencing.

I don’t have any direct experience. I would check out the Marketplace and read the reviews. Easybi is popular and there is custom-charts-for-jira-reports among others.

You need to make a copy of the workflow and edit that copy then add it to your project associating it to the desired issuetypes. To make a copy go to admin > issues > workflows and find your current active WF and click on the ellipses on the right. The copy will be at the very bottom of this screen under Inactive.

* Share your filter * check that Closed (?) status is mapped in columns * are you using the “Release” feature on your Kanban? Which removes done issues.

You can’t change a field type like this. Consider the following ideas: * create the new MS field then using JQL search for issues by each SS field value and use bulk edit to update the MS field to be the same as that SS field value. Rinse and repeat for each SS field value then deplete the SS field. * Create new MS field.…

What type of access? If you will be assigned issues then you will be an Agent and your colleague should click on the “invite team” link in the sidebar. If you simply need to view and maybe comment on issues then you need to be given Browse and Comment permissions under project settings.

You could do something outside of Jira with Excel, Sheets or Numbers. There are limited bar charts in Jira gadgets. If you need something within the application it would be a paid addon.

This seems like a certificate issue. Here is an old thread that may provide some insight. If not you might contact Support directly or contact you IT group to check the certificate.

you have Automation built in so I would suggest to use that. 

No. This isn’t making sense. So If you are sure that you deleted the post function and then published the workflow then I would suggest that you copy the workflow edit the copy and see if the removal of the post function stickers. If so then replace the current workflow with the new copy.

Atlassian has good documentation and a good search for that documentation. If you go to support.atlassian.com and enter something like “automation Teams” you might find this article - use-automation-with-microsoft-teams 

Have you checked the docs or sent a support inquiry to them?

Hmmmm, I’m not familiar with this. Screenshot?

No that is not possible. But unsure why you would want to. Maybe there is a different screen that would better meet your needs.

Your inquiry is unclear.

The body of the email should be in the Description. There is no manner of attaching the email to the issue however.

“IC number”? Do you mean the issue key number? The issue key is the project key with a sequential number , e.g. ABC-123. If you move an issue to another project the issue key will change, e.g. DEF-333.

I’m guessing that that is a feature of an addon that you are using. You will need to check what addons you have that might be associated with this feature flag and see if you can disable it via the addon config.

agree. OE should not change OE is the plan. there is value in being able to look back at the OE and compare to the actual in order to improve original estimation. If you want to change the OE then you are free to do so but you should update the remaining time as well since you are 'starting over' with your plan.

Hi Eshita, did you remember to Publish your workflow after you made the change? This is often the issue folks experience.