Jack Brickey Expert

When you were viewing a dashboard in the upper right hand corner you can edit the settings for that dashboard in there you will see share options.

Likely yes. What defines your end date? If that is a custom field or accessible field then you could use automation to copy the resolution date into that field when the issue was moved to done

There is nothing available that would immediately allow you to determine that through some kind of a query. If you only need to see this on occasion you can look at the history of an issue and mathematically determine it. If you want to be able to run some kind of a query on this because it something you’re gonna look at…

Can you explain a little better what you mean here or exactly what you have done? It seems like you’ve created a group and added members to that group and you have referenced that group in one of your projects given them browse and other access rights. Is that the case? I would recommend that you check your permissions to…

I just noticed that you were on server version. I had not noticed this before and may influence the accuracy of my response given I am on cloud. Wat is displayed in the drop down in cloud is the Status names. So changing the status names in the workflow would change the drop down. 

Email notifications are sent out from Jira to any users that are set to receive it under the notifications scheme. You should look under settings notifications to understand who receives it for a create issue. 

Have you considered setting up a group and simply manage the group user administration. Your filter can refer to the group

If this is a company manage Project then you can simply low end of the transition and rename it

I would suggest you use the built-in Automation in conjunction with a custom field. Set up the Automation to run daily for the project and if you need on specific issuetype like bug. Calculate the amount of time And store it into a field.

Hi David, this is certainly quite interesting. I’m starting to wonder if there’s been some Regression released into a recent update. Only reason I say that because I saw someone else posting something about getting unexpected results when they were looking for a custom feel is empty just yesterday. If you’re pretty…

I have never experienced this before. Could you share a couple of examples of the results you get returned where the field is not empty. By the way, indexing happens automatically in the background in cloud so you don’t have to worry about that. 

There isn’t a means of removing this. 

I have not worked with the new template so unsure TbH. 

If a sprint is stopped it can’t be restarted. We would simply start the next sprint.

You can’t edit that specific row. Whereas you can add fields they will appear in a subsequent row below the heading. 

can you try the following? both of you take the filter from the board and apply that in advance search for issues and see what is displayed. 

From what you say I might approach this by creating subtasks and having approvals built into the subtasks for each department of group. Once all are done then I would Proceed with the task

That’s side bar is not configurable unfortunately

If you could share an image of the board and what you’re speaking of. It sounds like you’re talking about the last swim lane on the board. With that generally is is everything falls outside of criteria that defines the other swim lanes. The swim lanes can be to find an edited under board settings

You can migrate the project to CMP. migrate-between-team-managed-and-company-managed-projects/ 

The one or you can change is in the comment itself. Go to project settings and customer notifications and for each notification you can edit it and change though variables in there they include your first and last name

I would recommend setting up a filter with subscription personally.

I’m not sure why you would not want to do this with a condition in the workflow. Seems like such a natural fit if you want the reviewer to be the one to transition that’s exactly what the condition is for. Another possible option would be to somehow incorporate Automation such that when the transition is done you could…

You cannot. Classic projects are associated with Jira software not Jira service management. Only JSM has the customer portal. 

Have you tried createddate?

The portal is designed search that a customer can open an issue or request in the form that they fill out is one that you have designed to include the necessary fields. So hopefully that is what you’re looking for and meet your needs

I export using the advanced search screen. I create the necessary JQL and then click on the excel icon. 

Sorry I missed that you were on server. You’re gonna need some sort of ad on the manage these dates and custom fields. Not a ure I can really help you beyond that. 

I’m on sure exactly what your goal is. You can create Kanban or Scrum board for a Jeera service desk project. At least I have done so previously. To do so just click on create board and use the filter as the method. The filter can just simply point to you’re JSM project

Why can you not add watchers to issues? I am able to do so. There is an Eye icon at the top of an issue if you click on that you should be able to achieve your goal.