Jack Brickey Expert

I am wondering if you could use automation to achieve your goal. Are use automation in some rules to compare a date to today’s date without having to have a custom field displays today’s date. You might check the Automation documentation for this. 

There isn’t a way to switch back. You might wanna use the feedback button in the app to give your feedback to Atlassian. 

Ben , First let me ask if you’re on cloud or server. This thread is associated with a server question that my answers would be different depending on this. If you’re on cloud there is legacy automation that can run as a user. So it would look like they use or did something when in fact it was actually automation.

Ben, Jira doesn’t add comments. This has to be automation or some other addon. In the image it indicates users are taking actions so either they are doing so or an automation rule is in their name. 

Only the owner can change their name or rather you need to log into the users account to make the change and that requires username and password. 

You could consider using automation. Add the manager will be assignee as a watcher or simply send them an email to notify. The challenge with this is just gonna be hardcoded you have to set that up for every assignee there is nothing to do the association of employee to manager natively. 

You would need to manually set the date into a field for that. To be honest that is an odd process IMO vs. using statuses. But just My opinion. I wonder if the alternative would be to close the one ticket and open a new ticket of the specific use your type. 

There is a built-in Automation look under library. It allows you to set the organization of newly created issues based on the email domain. 

Your question is a little bit confusing. When an issue moves to a custom field but that doesn’t make any sense. I think you’re asking about when an issue changes us to a certain status maybe? Assuming that’s the case I would create a custom date field and I would use automation to be triggered upon a transition and the…

The only way I know accomplishing this would be to have a separate user picker field and record previous assignee. In that way you could copy that field to the assignee Based upon the transition. However I think this gets quite messy even when using automation 

There isn’t a way to reinstate the old editor at this point. You might wish to click on the feedback link and provide feedback to Atlassian if you desire. 

I don’t use this personally but I’ve seen it mentioned several times and have taken a look at it but have not tried it myself - charts-and-reports-for-jira-service-management 

First of all don’t delete the users. You should simply revoke their access. There’s rarely I need to actually delete a user. The only exception being, in my opinion, is if you have a duplicate user. In that case I find all of the duplicates and assign them to the user ID that will remain then I delete the duplicate. Now to…

Understood however that’s not possible. my question is what role do you play in this project? are you an agent, a customer or a collaborator? I wonder if the issue is you’re just getting too many notifications and you want to cull those back a bit? Regardless you’re going to need to work with the administrator to resolve…

Hi Adam, first of all can you confirm if your workflow has statuses other than to do and done? To check this view one of your issues in the detailed issue view and click on statuses and click on view workflow. If you have the in progress status and you want to add this to your board then check the board settings by…

The project admin would have to remove you from the project if that is your goal.

You can setup an incoming mail handler for the project under admin > system > email. See if this article helps - creating-issues-and-comments-from-email 

Anytime a customer adds a comment to an issue regardless of the status the agent should get a notification. This is all managed via the notifications scheme. If you’re not seeing notifications as an agent when the customer comments and please check the notifications scheme. 

It sounds like you turned on the backlog feature. What that does is takes your left most column which is generally the to do status and moves that to a separate board called backlog then you can look through those issues and decide which ones you want to work on next and move them to the active Kanban board. To undo this…

No this would require your admin to make changes to the screens in the required fields.

I need to make sure that he has permission to view the mold underlying filter that should be shared with the individual. You can find this Under board settings general. 

That article is the limit of my understanding of how to remove a label. If you do an advanced search for the label what do you see? labels = xxxxx

You can look at automation to achieve this. You would set up a scheduled rule to run daily and check if there are due issues and send an email if so. 

Can you please provide the string that you are using right now maybe I can edit it for you. 

Interesting. I haven’t done this in a long time. I seem to recall at work for a previously. I have to try it again when I have a moment

OK then that’s different than your image. Follow Nic‘s advice here. 

Have you tried Exporting to CSV or Excel and choose all fields?

None that I am aware of. 

Isn’t that just a quick filter that’s added to a Kanban or scrum board? Can can add a quick filter under board settings. 

We would need more information to be able to assist here. Please explain what table you were referring to and what table column. Where are you accessing this table from?