Jack Brickey Expert

You don’t move cards between boards. Boards are simply displaying issues based upon the filters that define them. So to have an issue displayed on another board look at the boards filter and adjust the issue to align. Hope this makes sense. 

Priority works fine. If you want to limit the options then you first need to be a system admin and go to admin > issues > priorities. However, be sure to consider all projects as this is a system configuration setting. So all projects will be impacted. 

Good info and nice blog article. You might consider creating an article here in the community and share the same contact. One question I have it’s been a while since I’ve tested this but it was my understanding that if a customer sends an email in and cc another user then if they are in the organization then they would…

Here is the cloud ticket - JSDCLOUD-4986 

I’m a bit confused by this statement “...even he is not part of them...”. A customer can always see the tickets they created. They can also see tickets shared with them in which case they should appear under Request Participants. If the customer is making a comment from the portal then they are either the Reporter or a…

Next GEN or rather team managed projects don’t afford you the ability to achieve that goal. At least this was the case when I last looked at the next GEN project which is been a couple of months. However, the loud software changes frequently so there may be a means but I am certainly not aware of it.

Automation for Jira Server Scriptrunner 

It appears that you are on server. Which means automation for Jira is not built-in. So you will need an add-on for doing any kind of automation. You could consider automation for Jira , script runner or similar.

After many years managing teams and fraught with a lot of meetings I have learned to make them more effective and often do away with them entirely. I look for ways to consolidate meetings if the agenda and contacts are so similar which would drive the same audience.

Thanks for sharing. Great food for thought.

Eric, I will see what I can do however I am not in a position to pay attention to this all day so you’ll have to bear with me on any delays getting back to you. First a few questions for you. * what type of project are you using? Company managed or team managed? * how much experience do you have working with project…

DACI is new info for me but will now keep it in mind moving forward. 

Interesting read. I have a new project coming up that will be a cross functional team and I may try to incorporate this play. 

No, fix versioning is only for software projects.

There are some default fields that are always exported. You can export the current fields shown on the screen but still there are some default Fields that will be included. After that you can delete the columns using Excel or sheets.

Awesome videos Rachel. 

While you can certainly create a single select drop-down it does not provide an option to include a description. The best option would be to ensure that the selection itself is as self-explanatory as possible. 

Have a look at this related post - JIRA-Cloud-using-KANBAN-with-Backlog-EPICs-panel-Option 

Personally I’d recommend creating a new rule in the new automation versus the legacy. Inevitably the legacy Automation I expect will be obsoleted. I’m not where I can really try this out and give you a solution to be honest but it shouldn’t be too difficult. I recommend you go look at the documentation. Go to…

To add to this, as I understand it when a project admin deletes a project it is held in the trashcan for a period of time to allow you to recover it should you have mistakenly deleted it. Later that trashcan is flushed. So I think this email warning is letting you know that it’s getting ready to be deleted for good. Having…

If you are using company manage projects then you can require the comment on the transition using a validator. Here is an article that explains how to do that - how-to-configure-comment-field-to-be-required 

I have never attempted to move anywhere close to 1000 issues before. However my question is why must you move them all at once? Why can you not do a partial? You can address the epic links once the issues are moved.

Hi Doug, basically the dashboard consists of various gadgets that reference projects and or filters that help you create information you want at your fingertips. Rather than trying to reinvent the wheel here I would point you to this set of articles to get you started. what-is-a-jira-dashboard Once you read that and play…

Automation is an “after the fact” tool so it cannot be used in this manner. And Company manage projects you can use the workflow conditions and validator‘s to accomplish this type of task. 

Is the reporter a licensed Jira user? If so do you have the user in a role or group that is configured to receive Create notifications under the notification scheme?

My first guess would be that the successful rule is triggering other rules. I would suggest closely examining the rule that is throwing the error to see if you can understand why it is a triggering. It may be that you simply need to add some new conditions to those rules that are throwing the error so that the rule exits. 

Consider using automation. Trigger - issue created conditions - as needed to only change to ready if appropriate action - transition to ready

And if you want to see a visual representation of this filter then simply use a dashboard and various gadgets referencing the filter

I’m on unfamiliar with affected services. However I suspect that it really is subjective which ever works for you and your team. 

Well don’t quote me on that. I need to go find what I was referring to and assess if it would meet your needs.