Jack Brickey Expert

Hi @Adam Dulberg , If your question is "can I have more than one board associated with a business project that is company managed?" Then the answer is yes you certainly can. Though the UI has changed quite a bit since I wrote the original article the process largely remains the same. * Create a filter that captures the…

Hi @Rehnuma Noor , if you go to Manage Spaces (projects) does the project show in the list? If so, then navigate to the space and select List view. If no issues appear then I would Archive (not delete...I never delete) the project.

Hi @Parag Shah , I assume you are working with Forms and not Advanced Forms. Assuming so let me first present a disclaimer - I don't personally use Forms very often so my understandings may be inaccurate. Based on your post, I am further, assuming that what you prefer to do just to have the form inspected before any work…

agree. I would start with #3.

Hi @Prashanth Bhosale , there is information insufficient information here to assist. Please provide more details of what you are actually doing when you receive an error.

Hi @Nyla Van Volxem , indeed Loom is tied to your Atlassian account. If you are the billing contact I suggest you find someone else associated with the instance to take over that responsibility. You can then remove yourself and delect your account. If you remain stuck and need assistance with deleting your Atlassian…

Do these users have browse permissions for the JSM Space. They don't need to be agents but do need at least browse permissions.

If you do, please share findings here. Thanks!🙏🏼 

You should report to Atlassian Support for investigation. As a premium account you should get a Buick response hopefully.

I have to wonder if this is related to using a shared mailbox. It would be interesting to try to replicate with a non-shared email.

Hi @Jai Shah , it would be good to understand what you mean by "report". Where are you looking at when viewing existing reports. Is it under Reports or maybe a dashboard. In any event, reports are driven by a JQL as you likely know. Any differences observed simply indicates differences in the underlying filters. I would…

You can add created but not updated.

yep agree with Bill here. I have used the multiple rule approach to achieve similar requirements.

Hi @Timothy McKay , unfortunately I don't have access to any of the sites where I have done this before. it really shouldn't be super complicated but I guess being new! What I suggest is to try to start simply by creating an automation that is multi project and involves all necessary projects. This automation role should…

Hi @Marigona Alimi , I am not following your scenario here. It might help to include images of your automations here.

Hi @Sai Nadha Ghanta , welcome to the Community! Are you using Jira or JSM for tickets here? Both of those will notify the Reporter as well as Watchers/Participants when work items (tickets) are updated.can you elaborate on where Rovo is involved here?

Hi @Annisa Steinhilber , I have not used Figma for a while now, so I was curious about this issue. AI provides this answer.... Transitioning a Jira issue can break or hide linked Figma files due to intermittent bugs in the Jira-Figma integration, often manifesting as a total detachment of design links. Key Causes and…

Hi @Francisco Gomez , thanks for sharing about your event. I moved your post to the AppCentral collection in accordance with the Community guidelines. 

Hi @Andrew Boeger , I can recommend the following to learn about Rovo. I didn't think that it can help you achieve your goals and the various teachings found here will help confirm that. get-the-most-out-of-rovo Once you peruse the above, as with many things, you can often find good user-produced demos on YouTube.

😂 well that is so true! I made myself a post-it note to slow down and be more careful but I forgot where I put it. 🫤

I would definitely use the Atlassian Support channel for this as the Community assistance isn't a formal support forum where issues are regularly monitored/tracked.

@Staffan Redelius , DOH! I meant that comment for @DevAcrobats . I clicked on the wrong user in the auto-complete. Sorry for the incorrect callout. :-(

Hi @Sandy Hsieh , there are similar questions in the community that might assist you with your question. I found this one that is almost exactly the same. Have a look and if it is not helpful please share more information about your actual automation so that I could help assist further. Using the log action is always a…

Hi @Dean Reading , I may be misunderstanding your question but let me give it a shot. From crucible itself there isn't any way to restore however, if the review is from a repository, you should be able to retrieve the file and add back to the review.

No they should not result in two licenses. If you did see two licenses consumed can you share details? I would suspect to see something different between the two.

For future reference, feature requests can fall on deaf ears when posted as a question. It is better to open a ticket with Atlassian support directly and/or adding the request via the feedback link within the app itself.

Hi @Staffan Redelius , this is not accurate. The status category does not influence what is considered complete in a sprint. The only thing that is required is for the work item to be in the right most column. However if the work item has subtasks that are not in the right most column then it will not be considered…

Hi @Arnor , you might also consider providing your feedback via via an app Feedback link, which can be found under the "?" Icon in the upper right corner.

Hi @Suria Kirtnhi Chandran - , if you place the AWD status in the right-most column along with Done issue then this would achieve your goal. Jira only considers issues in the right-most column to be complete. Any issues in any other column on the board, when the sprint is marked as complete, will be moved to the next…

Hi @Joshua Innes-Hill , be sure that the agents specify the reporter and the customer request type. This should ensure that the Customer remains in the loop.