Jack Brickey Expert

I'm not specifically familiar with that template. I assume you want to remove these issues from your board? If so does this board have ellipses in upper right? If so then you can edit the settings and hide the older done issues. can you share screenshot?

I would look to create a project by "product". If you have different teams working on a product you can create separate boards.

This is awesome! Thank you so much for sharing @Elizabeth Wheeler .

This is what we need here - JSDCLOUD-868 - Include Domain Level Restrictions for Service Desk Public Signup in the meantime there is this - manage-your-allowlist-by-domain

Ah ok thanks. Can you share the addon name?

Certainly you can limit who can browse the project. However, if you want to allow others to see certain issues or a certain board then they must have browse permissions in the project. To be clear, issues aren’t associated to boards specifically, rather they are associated to the project. If you want certain individuals to…

Thanks for sharing. I have not seen this before and I can’t seem to lay my hands on it right now in my instance. Is it possible that this is related to an add-on? I will quick keep looking around to see if I can find it.

This is new to me. I am unaware of any “SLA panel” in the portal. I am interested in hearing more on this. Images? Documentation?

Hi Luca, While you can control who sees a board it doesn’t prevent the from seeing the issues using search associated with the other board. However you may wish to look into Issue security.

What do you mean by “klient’s side”. I can access via project settings and can see SLAs on issues.

Nicely done @Laura Holton _ACE Manchester_ !

Cool. Thanks for sharing here.

I understand that the Security team is investigating and will report when they have completed their investigation.

Hi Maria, I believe you are going to need multiple charts/widgets/gadgets on a dashboard for this. I would use a pie chart for #1 & #4 combined. I would use one or more Created vs. Resolved for the remainder.

I am not familiar with any plug-in solution. Just use CSV import. Tedious but it works.

risks from what perspective. Can you provide an example? the only risk is if you pay for it and don’t like it. Beyond that I don’t see any risks. To avoid this risk start with the free version.

I don’t understand your question. There is insufficient context. As it stands here is my input. * none * Indeterminate if you could explain yourself more completely I might be able to better respond.

@Joseph Chung Yin , the users will only need JSM licenses if they are to be assigned issues or otherwise transition them. Then can browse include viewing on a board if they have a JWM/JSW license.

Hi Vanessa, I may be missing your point here so if that is the case please redirect me. Organization is a Jira service management specific default field. It does not apply to JSW. also may I ask why you’re moving tickets from JSM to JSW? This obviously will break the connection with the reporter/customer.

There’s no way to do this out of the box. At least not creating a button. However it’s a pretty simple matter to export as PDF or simply copy/paste the contents. Obviously you can use the Share button to send a link to the page. 

Hi @Dorin Leikin , welcome to the Community. First let me share that you can certainly create a board for your JSM project. You simply need to use your (or some user’s) profile as the Location. Then, once created and shared, add a link in your JSM project sidebar. now if for some reason that does not work then you could…

Hi Mike, Welcome to the community! Have you referred to this document? It has some good details around CSV import and particularly attachments in your case. One thing to be aware of is that if the files being attached are password-protected and not publicly accessible then you may need to download them to your local PC.…

I wonder if it might not be easier just to add the reporter to the link issue as a watcher. This could be easily accomplished through the use of automation. Granted the watcher will receive more notifications than simply status change.

Duplicate post

Agree and the other point to make here is that just because they don’t have access to the board does it mean they will not have access to the underlying issues. So the only thing you would really be doing is hiding a visual representation of the issues from them. If you truly want to have a project management board and a…

That specific behavior isn’t possible today.

Have you looked at Butler power up?

Your avatar should be updated if you changed at id.atlassian.com. Is that not working for you? Is it possible you have more than one Atlassian account?

Hi Will, 1) this is not possible and not sure why it is desired/necessary. 2) I don’t understand what you mean by “tagged”. If you simply mean a field has a certain value then I recommend you use automation. Trigger on issues created, condition check the value of the custom field, action if condition passes then email…

@Kertana Devi , are you saying that you had embedded a video into your Confluence page then deleted it? actually I think you may be in the wrong place. I suspect that you were using the “free cam “ and are looking for support on that app. You may have clicked on the wrong link. If memory serves there are two links in there…