Jack Brickey Expert

Intriguing. I need to investigate this app and specifically the usage of such field.

Hi @Ramalakshmi , Welcome to the community. I don’t see any hyphens in the image that you sent. Could you send an image of your board settings or card layout in the backlog? I would like to see how your additional fields are set up.

I am not familiar with the Message field. Maybe this is a custom field. Are you sure you published the workflow? Please share images of your config where you have this set up.

Hi @Johanna Yi , bulk Chang operations are a Global permission. Can you check under admin > system > global permissions? Look for Make bulk changes. Check the groups/roles that have the permission and see if you are part of any of these under admin > user management > groups.

James, I think you are well engaged with Trudy at this point. No need to distract from that effort with duplicate answers. 

Do you see “Creator”?

Oh yeah!

As I mentioned above I would recommend either adding a post function to copy a field value on the create transition or if that is not suitable use automation. Are you comfortable with either of those methods? * post function - edit the workflow under project settings and click on the create transition then click on post…

So you are creating a form in the Comment and the agent edits the Comment? IMO, you should consider using custom fields for this. Also I know that integrated Proforma is being rolled out so I wonder if that is available and an option. I have not, as yet investigated this myself.

You can certainly find all issues where a custom field has a certain “known” value… project = XYZ and customfield = 1234 But I expect your goal may be more complex than this? Maybe you are looking to find all issues where a custom field value occurs more than once in a project? You could sort by the custom field allowing…

Hi @DG , there isn’t a post function for Comment field. I am not understanding your use case of using the comment field as a “guide”. You might find the Automation would fit your need as you could certainly add a comment upon transitions.

You can have a Project Admin that has admin capabilities for a specific project. Please see this article for more details on Jira permissions - how-do-jira-permissions-work 

Outside of domain I don’t know of any option to achieve this. If we had Customer profiles where we could associate an Org that would be nice.

hi @Karthika Murugesan , welcome to the Community. I assume Tester is a user field. You could either use a workflow transition Post function (if this is a CMP project) or Automation. If I understood more about your situation I could provide more details. Let me know if either of the above would work and if you need details…

Hi @Marsik , welcome to the Community. The following is for CMP projects. If you are using TMP let me know. * auto assign to reporter - add a post function (assign to current user) to your workflow create transition. This assumes you are using CMP project. * response time SLA - if it is always consider “met” then why not…

You may find this post useful - How-do-I-change-the-color-of-my-letter-avatar . It explains how a user can create a letter avatar with desired color.

That is pretty slick.

I don’t know of any solution for this certainly nothing OOTB And I’m not familiar nor could I find any suitable addon n the Marketplace.

No. You get JWM included in JSW. It is Jira Core rebranded and includes a renewed effort to make it able to stand on its own as a product for business focused users.

Good question @Scott Beeson I agree with you that things continue to change. On one hand I think the templates is a really good idea, however they are sort of canned and the behaviors are quite different so the more flavors you have the more confusing it can be at times. 😕The alternative is to just simply create a basic…

That isn’t an option OOTB. Consider an addon like JETI or similar.

Ah ok. I fully expect they will age off after 14d. I was looking for documentation to confirm but couldn’t lay my hands on it.

@Kristján Geir Mathiesen , I have to imagine the board ages off done issues at some point. I will have to research. @Jaxon Nix , can you assess the done issues in the done column for the oldest resolution date?

Are you the site admin? I’m not sure what update you are referring to. I can still access SP under custom fields. 

On Cloud you have the one Atlassian provided and you can create one custom email.

you could use Labels. not great but an option.

Assignee color? Do you mean avatar?

what type of project? CMP or TMP. If CMP then is it JWM or JSW? I need a more complete view of the project screen. I would think old done issues would age off.

Hi @Florence Urquhart , what specifically is your question? If you are receiving this error what action were you performing.

Hi James. what "old method"? My guess is that someone removed the field from the screen but there are other potential reasons. Are you seeing SP on other issue types?