Jack Brickey Expert

In looking at your screenshot I think the key piece you are missing is the Branch component once epic is created.

Hi @Malvina Garnier , if you are asking how to create an epic and underlying stories within an automation rule there are a number of existing posts that could help. I found this one with a quick search that might help - Automation-Set-Epic-Link-on-Story-to-Epic-created-in-the-same-automation if I’m missing the mark please…

Confluence is a completely different application that serves a different purpose. confluence is a wiki while Jira is an issue tracking application. The two work well together. Confluence is often used to provide context for projects while the detailed tasks are tracked in Jira. there is a great deal more to understand…

You cannot modify that drop down feature even with admin permissions. It sounds like maybe you want a “canned responses” feature? If so there are a few Marketplace apps that can give you this. There is also a feature request for this that I think Atlassian may ultimately implement but don’t quote me on that. I use an…

Hi Ron, that isn’t really possible. IMO, trying to plan 2wk sprints for an entire year seems a bit out of sorts with an agile process which tends to look at current priorities. That doesn’t mean it can’t or shouldn’t be done just that it is uncommon and as such may not influence the implementation. maybe there is some…

You will not be able to manage users unless your current site/org admin allows you to do so by making you a site admin. With that said you need to ask why you need to manage users. This is not always a good responsibility to have. 

Are you asking about Dark mode? If so that isn’t supported in the browser version. The Mac client app does. 

Hi Clam, There are different levels of administration privileges. You do not have the necessary privileges to manage users. You will need to contact your site administrator. 

Hi @Bas Zwaan , welcome to the Community. I’m not exactly sure where it is you are wanting to change the term Blog. Can you explain in more detail. With that said, I am doubtful that you will be able to change. For example if you wanted to rename the Blog template that could not be done. For what it is worth, “Blog” is not…

I do not think that is currently possible OOTB. Please see this open suggestion- JRACLOUD-69417 - Allow a JQL query for a specific time span of the day, from a period of time 

Thanks for the info Jonathan. I’m not sure how to direct you at this point. If I could reproduce then I could troubleshoot myself. Maybe others will chime in here with ideas. If you find the cause or other key bits of info please update here.

Кажется, у вас есть пользовательское поле под названием «Художник». Если вы хотите обновить список выбора, перейдите в область администрирования Проблемы > настраиваемые поля и найдите свое поле. Щелкните многоточие справа и выберите параметр «Контекст». На следующем экране вы можете отредактировать список опций.

@Administrator , your request is a bit confusing. You state you want issues created during previous month but you go on to say current day which would seem to imply ‘today’ which is previous month. Can you elaborate on your exact goals?

What do you mean by license? Do you mean you don’t want or need JSM in your instance at all for any users? Or maybe just that you personally don’t need the app? In the first case just go to admin/billing and cancel JSM subscription. It will not effect your JSW subscription. If the later is your goal then just toggle off…

It sounds like you simply want to assign issues to your team in a load balanced manner? Assuming so consider this… * trigger - issue created * action - Assign issue and select Assign to a member of a list or group. From there you will be then offered choice of Load Balanced, Round-robin and Random. Note you can use a group…

I assume be “in charge” you mean Assignee? What will you use to determine who will assigned the issue? If it is a single person fro all issues then you can avoid automation and simply set the person as the project lead and default all issue to them. There are other means to handle default assignees but I will need more…

If you click on the “Edit” at the top right you will have a split screen with the gadgets on right sidebar. You can search with search bar or simply scroll.

i think that you might be better served by contacting Atlassian here - https://www.atlassian.com/partners/join 

Hi Jonathan, welcome to the community. First if you are being redirected here from support then it is most likely because you are on the free version of the product. The free version does not receive product support from Atlassian. My first question would be - what happens if you add those same users directly via the user…

Hola, Janis, Si está preguntando sobre la modificación de los campos mostrados para los enlaces de problemas que se muestran para un problema determinado, no creo que esto se pueda hacer. Al menos no fuera de la caja. Si bien puede modificar lo que se muestra para las subtareas a escala global, no hay una configuración…

Хи Fatima, Я не могу сказать наверняка, но на скриншоте видно, что все проблемы являются подзадачами, которые добавляются таким образом, что у них не было бы связанного эпического названия. Возможно, в этом проблема?

here would be my suggestions... * I would first start by adding a created versus resolved gadget and display the desired timeframe 30, 60, 90 day etc. I would couple this with a two dimensional gadget where are the x-axis what is the status and the white axis was maybe the assignee or other field. * I would probably…

you cant change a gadget but you can simply add the desired gadget and associate the desired filter.

My first hypothesis would be a browser related issue. Check with those that are seeing it to see if they are all using the same browser and Version. See if someone that is experiencing the issue contest with another browser.

hi @Bentsion Berg , I am not sure I understand the opposition to using JQL. JQL is simply a means of constructing a query of the data within your Jira instance. Graphs, charts and the like are always based on data and the data is derived from queries. In any event, there are number of gadgets that exist for the dashboard…

Can you try a different browser? Alternatively clear your cache. Also have another user check. If everyone is seeing the spinning wheel then something is wrong with your instance and will require Atlassian support.

Pulling conversation back into this thread… changing your plan should not impact your ability to see previously created issue. Please try the following: * click on Projects in menu and see if your project is listed an if so select it. If not listed try view all projects and search to find and select. * assuming you can…

What does your automation audit log show? Does it trigger? If it triggers does it pass the condition. I believe as constructed, your rule is flawed. I would expect the rule to trigger as soon as you add an issue to a sprint during your planning. It will not pass the condition because the sprint will not yet be active. Then…

It will be difficult to troubleshoot this from here without access but let’s see what we can do with some quick troubleshooting thoughts: * verify definitively that your active user list allows you to fall under the Free category. * check project permissions to ensure the agents have browse access * create a new project…

Hi @[deleted] , did you get this issue resolved or is it continuing. I have added many links to pages and have not run into this issue at all. Just for grins have you checked with various browsers? Does the same issue occur for other users? If you have resolve the issue please share your findings here.