Jack Brickey Expert

Hi @Erika Smith , I'm unsure which platform you are on. In Cloud this is not possible OOTB. I'm unsure if any addon would help. This is a very specific request that I have never personally seen requested previously.

Hi @taeseok park , can you convey exactly where you are wanting to do this? When you mention someone you'll will only see user name which can't be configured.

This isn't possible OOTB. You could add to your document before export.

Please use your native language so I might better understand.

Hi Vinod, welcome to the Community. Assuming you are on cloud... * project settings * email requests * custom email * Add your email * choose the Request type to associate your email request to * done here is some documentation: use-an-existing-email-address-to-receive-requests…

You can change the board owner - making-a-user-an-admin-of-a-board You can then leave the board - leaving-a-board-in-trello these links provide access to the documentation which is a great resource.

Hi @Monika Rawat , welcome to the community. I don't quite understand your question. But let me offer some information that may answer your question. Story point estimation is done using the Story Point field. You can restrict who can update that field if that is your goal. for what it's worth, in all cases where I have…

Hi @samy smiles , this is not configurable. 

@Charlie Person , I'm not sure exactly what your goals are TBH. Trying to weed thru your post. However, based on the following bit I'm not sure Trello is what you are looking for. How do we set up a live dash board in Trello showing confirmed sales, invoiced out etc KPIs related stuff

I will move this post to Trello collection.

I would highly suggest that you set up a instance and give it a try. Please understand that if you do not already have JSM server then you will need to use the cloud instance since server is being end-of-life.

Hi @Aravind Koushik Gobburu , thanks for the info. To be honest there remain quite a bit of info missing that would yield a sufficient understanding of your needs. For example your first bullet emphasizes my point. What is the business criteria? Putting the lack of details aside let me provide my thoughts. * you can…

Hard to say for sure the cause without accessing the system and checking logs. One thought - is it possible that there are multiple automations being triggered by the event. If that is the case and you happen to be looking at the second, third or fourth... rule being triggered then obviously the previous rules took some…

With Free there are limitations for which addons can be loaded so maybe that is the issue? Please refer to this article- what-is-the-free-jira-cloud-plan 

Have a look at this article - create-issues-and-comments-from-email 

can you edit any aspect of the issue? if not check that you have Edit Issues permission under project settings > permissions

First, I suspect that someone has created a custom field called "Estimate". If you are using Story Points for estimation, as illustrated in your boards Estimation view, then you should have "Story Points" as the field where you place your estimate. To confirm go to admin>issues>custom fields and search for Estimate. If…

Hi @f_rosito , deleting issues is almost always a bad idea. When it is deemed appropriate it should be left to the system administrator. At least this is mine and many other's opinion for what it's worth. If you feel you must have those permissions or wish to have issues deleted then speak to your system administrator. As…

It used to be on by default in Cloud but now it is off (yay!). I am sort of surprised that it is still on in server. As I am not on server I am unsure if there's a configuration for this. However I did find this post that will instruct you on how to disable…

Can you go to your backlog, find a Maintenance issue and select it. on the right sidebar if OE is not displayed then click Configure as shown below. in the next screen see if you find OE anywhere. Maybe a hidden field? If it is no where to be found then it is not hey in your screen scheme I think.

@Manhar Sharma , that is an interesting question and not one that I personally have contemplated before. I do see where this would be a useful feature, however, it doesn't appear to be present today. I did a quick search in JAC but did not find any such suggestion. You might want to use the in-app feedback link to give…

Yes...likely....maybe... ;-) It depends on how you define approving. If this is built into your workflow i.e. there is a transition to approve an issue then yes absolutely... if you are using CMP project. In this case you would edit the workflow and on the transition to the approved status you would add a condition…

Hi @Derek McGarrity , I personally have never experienced any sort of delay like this. However I am on cloud and I'm unsure if that is your platform. As this is a very old post I am assuming that this is no longer an issue? If it is I certainly would report to your administrator and if you are the administrator then report…

Not double costs. With JSM you only pay for your Agent that support the customers. yes you could simply use JSW. You could set up an email handler to receive feature requests from the customer. Of course these will be anonymous, I.e. the Reporter will not be the customer since that would eat up a license otherwise. You…

¿No considerarías Confluence para esto?

Not OOTB. But you may have an addon app that can certainly achieve this. Examples: Automation for Jira, Scriptrunner, Power Scripts, etc...

@Paul Dowling , are you still experiencing this? It should not be the case if indeed you have notifications set correctly. Can you please share the details of what your goals are and your configuration? If you resolved this please share your findings.

Can you go to project settings > screens and ensure that you have time estimation on the edit screen for your Issuetype?

This is interesting and something that can be quite challenging in and out of the workplace. Finding good educational opportunities for cultural differences in our workplaces is often quite rare unfortunately. Certainly I have been involved in training in many companies but rarely is this in our day-to-day activities. 

You will need to connect with your Org or system admin to accomplish this. It may be that the user was not wrongly "deleted" but rather "correctly" deactivated. This allows the admin to come back in and clean up boards, filters, etc. later.