Jack Brickey Expert

Wait...what do you mean by "Using Add comment did actually change Assignee to User who triggered the event."? I don't understand how adding a comment results in changing the assignee. Now, maybe depending on where you placed the comment in your rule it resolved some sort of race condition. Did you place the action to add…

Two options I would offer... * create separate projects * use Issue level security for current project. how-do-jira-permissions-work personally if your company and usage of Jira is growing then I would go with the first option. The reason is, invariably these different departments are going to start wanting different…

¿Has implementado organizaciones? what-are-service-project-customers-and-organizations

If you are doing regular (nightly) backups your admin can restore from backup. How did 7d of data disappear?

Something to raise with Atlassian Support

Wasn't the Chiefs - Bills game on Jan 23rd the Super Bowl? I mean 25 points in <2min it can't get much better! I do love to watch the Super Bowl each year. I am hopeful that the two teams with the two young quarterbacks will make this an exciting Sunday. If it is boring I will just have another delicious pizza pocket.

oh and if useful... https://crontab.guru 

Sure. Use a scheduled Automation. Trigger - scheduled w/ cron - 0 0 1 12 * action - create issue I suggest you create a test for tomorrow... 0 0 11 2 *

Hi Alex, You can't do that out of the box. An add-on like Scriptrunner would allow you to achieve that. However, maybe if you explain your actual goal there could be a different approach. For example maybe a different issue type would be manageable?

The colored lozenges and the right hand side are associated with an epic and version. Can you verify?

yes. that is specific to Tempo.

ah are you using Access?

Well if you were on Cloud you could simply use jira-cloud-for-excel-official . On server I am not aware of any excel extension available. Maybe using an addon solution like: better-excel-exporter-for-jira eazybi-reports-and-charts-for-jira 

yes. my point is that AFAIK there is no "view" worklogs permission. "Browse" is what governs the ability to view worklogs entries.

are you using any test case management SW? You cannot achieve that goal with just JQL.

you will need some form of automation or scripting to achieve this. As you are on server this will require an addon e.g. Scriptrunner, Automation for Jira, etc.

You would remove their product access under admin > user management. Find the user and click on details the toggle off the products you do not wish them to have access to. Leave "has access on site" toggled on. Then simply ensure they are listed as a customer in desired JSM projects.

Hi @AKBAR , I haven't seen View all Work logs as an independent permission. Here is what I observe...

Yes

It sure seems so from the message but maybe it simply will no longer be supported. I suggest you ask the vendor this question to get the official answer.

Hi @Wojtek Pilwinski , Indeedyou have a single Atlassian account that is used for all products. Now I don't have Trello tied to the rest of my Atlassian products so I can't validate that this works for Trello itself but for other atlassian products you can manage your subscription as follows? > Site…

You need to perform de-dupping outside of JSM as it has no means of assessing duplicates.

If a user can browse issues then they have access to all of the details comments, history, work logs etc. So the only way to hide that information is to not provide browse access in the project.

Ah I think that is dated info. Please go to Cog > global permissions > anonymous access. set-up-public-access 

Hi @Taha Guener ,you might want to become familiar with Space permissions here - what-are-space-permissions . Basically permissions are granted to individuals for rolls or groups. It is likely an often the case where new users are added into a default roll and spaces by the fault are providing permissions to that role. So…

It seems you are using TMP. You can't eliminate the parent task from the view.

One key difference is that HAOS user will have an Atlassian account on id.atlassian.com whereas a portal only will not. This documentation provides more details- manage-jira-service-desk-customer-accounts 

OOTB there isn't an automatic way of sending email notifications to non-licensed user. You can use the Share button manually. Also you would need to make the page public to allow non-licensed users to view it. you might find this documentation useful - share-content-externally-with-public-links 

Êtes-vous l'organisation ou l'administrateur système ? Quelle erreur recevez-vous ? Avez-vous contacté leur soutien ?

Ok keep me posted.