Jack Brickey Expert

can you share a screenshot?

can you go to admin > billing > manage subscriptions and see how many users are shown for Jira?

are these employees "Customers" in your JSM project? If so you could add them to an organization. Then you could use automation to notify the manager. Trigger - issue created Condition - User condition Action - send email, or consider adding him as Watcher or Request Participant

There is not a configuration for this. I took a quick look in JAC but did not immediately find any suggestions. Maybe this is some feedback you could provide Atlassian via the feedback link in your application.

you could consider using Automation (assumes you are on cloud). Please refer to this documentation- Smart values: math-expressions 

Hi @Neil Stokes , it is hard to guide you here based on the limited information at hand. For sure the available gadgets it's not exhaustive by any means in the dashboards. There are a lot of different options that may or may not suit your needs. Specifically you could * export data two Excel or Sheets and create whatever…

Hi @Muhammad Boymatov , I am not seeing this, i.e. I see the scroll bar on my boards. Can you check a different browser?

Hi @ecastro , you would need to be on Premium for this. It is not available for Free or Standard tiers.

Hi @Stephanie Skantze , yes you can do this. If you create a scrum board based on a filter that includes the various projects then your sprints will consider all issues from all projects based on your filter. For example... filter --> project in (A, B, C) and labels = mystuff then if the above filter is used to create a…

This is posted in JSM collection. If indeed you are using JSM then your incoming mail is configured under Project settings > email requests. If you actually are working with JSW here and not JSM please let me know.

CSAT is triggered by resolved date being set. If you want something different you will need to look to the Marketplace. Here is one I have seen mentioned in the Community- customer-satisfaction-survey-for-jira . Note I have no personal experience with this addon.

I found this open suggestion in JAC - JSWCLOUD-21733 - Do Not allow "Done" epics to be assigned as parent issue to jira stories in Team Managed project 

You should raise this to Atlassian Support if you hear back please update here.

Hi @Tom Rumberg , so maybe something has changed very recently. I thought that all comments would be made public. Your bullet 2 seems to show that some are internal. In fact an import I did about 4wks back even popped up a warning that all would be public. I was able to work around this using the APIs. 

Hi @Ardo Panian , you have posted your question under JSM. If indeed you are working with JSM then the incoming mail is configured under Project settings > Email requests not under the System admin area which applies to JSW or JWM. You might find this doc of use - add-an-email-account 

Well not as stated but tell me a bit more about your use case. Sometimes there are different ways to approach the goal. For example, when links are made add a label then you can query for the label. You might be able to leverage Automation to help with the solution.

Can you share your automation and the log from on case where you observed a failure?

You cannot achieve that out of the box. You might have a look at an add-on app like scriptrunner. It has some nice built-in functions for JQL searches with linked issues.

Hi @Emmanuel F-D , You might want to reach out to Atlassian support directly. I am not seeing this issue myself.

Fear not Richard you are not losing your mind! Unfortunately you cannot change the issue type of a request type. The only option you have is to add the request type to the other issue type.

Are you sure that the due date field is not there? What if they click on the More button in the layout screen or the configure? In any event it will be interesting to find out what is really going on here.

Hi @Nicolle Diniz , checkout automation - jira-smart-values-math-expressions . You should be able to achieve your goals.

I'm not sure to be honest. If indeed you're saying that if user A & user B both look at issue ABC-1234 and one seize the day date and the other does not the net really makes no sense. I'm not exactly sure what you mean by external users. I assume that these user simply have a different permission?

yes. There are limitations on what you can edit on an active workflow. So if you ever run into an issue about not being able to edit the active workflow you simply make a copy, edit it, and then replace the current workflow with the new Version.

So you're log is showing that it was successful and the issue was edited. But you're saying that when you go to view the issue the Assignee is in fact still unassigned? It really isn't making any sense. Clearly the rule is triggering correctly and you're getting past the issue unassigned condition and the action is…

Thanks for the article @Pramodh M . I have not given this need a great deal of thought only because I have never needed to take action on members in bulk. If I did have the need I would want a solution implementation something like this: * ability to query users based on current filtering capabilities (active, inactive,…

So you created a custom field called due date in addition to the system default due date field?

Hi @Dominik Březina , a simple inquiry to start with - is this workflow associated to a project? If the workflow is inactive you will not see that option I believe.

I was assuming that the goal was to restrict users ability to see other issues. Indeed if the goal is to simply to declutter what individuals see then creating independent boards, filters, dashboards, etc. is the way to go.

Also I would be interested in returning to the original rule and assessing the logs when the failure occurs.