Jack Brickey Expert

Hi @M , there are a lot of discussions in the Community on this and you may find value in reading some. With that said here is a guide on the process - migrate-from-an-next-gen-project-to-a-classic-project 

Hi @Kathy Holman , no there isn't a means of checking "viewed by" with JQL.

it isn't being received or it isn't resulting in an issue being created? In other words, if you log into your O365 email do you see the email come in? And if so, does it ever get marked as read? If you don't see the email in the inbox check if it is going to Junk.

there isn't anything out of the box for this. You can consider a marketplace app such as easyBI or simply export to Excel or Microsoft PowerBI. One possible solution you could consider is leveraging automation and adding a label to any issue that enters the revision status. Then you could create a filter that illustrates…

ah yes I see. I had not initially seen that you were looking for Word specifically. You might check the marketplace for potential solutions. Although unclear that the added cost would be worth it unless this is something you do regularly.

I'm sorry I'm not familiar with publisher. Is that a custom field with that specific label? If so it may have a default value. To change the default value of a custom field go into the administration section under issues then custom fields. Find your custom field and on the right click on the… And select context. In the…

The view that that article is talking about is the advanced search issues view. You can get to that view by clicking into the search bar at the top and selecting advanced search issues once there you can configure a filter and add the desired columns and arrangement. Once complete you can save the filter so you can…

I don't think that we can help you here. It seems like you need to contact dish wireless support. This community is a support forum for Atlassian products.

It appears you want to add a new resolution value. To do this if you are a system admin go into the administration section under issues you will find resolutions in there you can configure new resolutions and rearrange what already exists. Understand that this is a global field and all values will be exposed to all…

It appears that you have swim lanes by stories. If you will note there is a carrot > beside each of your stories if you click on them they will expand into the underlying subtasks which will then be viewed as cards. the everything else is already expanded illustrating the cards.

You can enter the following JQL into the advanced search screen. watcher = currentuser() or assignee = currentuser() * click into the search box at the top of the menu * Select advance search issues * And the resulting view copy and paste the above text into the search bar * Save the filter so you can reference later

Awesome news! Great work @Fun Man Andy ! Oh and thanks for the trip down memory lane! @Meg Holbrook thanks for getting all of this started! 

Yes you can export a space. See if this helps - export-content-to-word-pdf-html-and-xml 

Do they have "manage sprints" permission and yes if you have multiple projects in your board they must have this permission.

What I mean is are notifications going out or not. If they’re going out then maybe the message will clear itself within a 24 hour period. If you are not seeing notifications going out then you need to contact support. 

Yuck! So either manually 1 at a time - admin- user management view details of individual and deselect JSM but leave has access. OR go to the marketplace and install a trial of a bulk manage users. The later would be my approach. Note I do not have direct experience with any app for bulk editing of users. 

Ok so are the emails actually restricted or is it just the message that appears. If you are seeing a restriction then contact Atlassian Support. 

It appears you are on Team Managed Project? By creating a new column you would be creating a new status. It is unclear to me why you have highlighted ‘save changes’.

 Stories can certainly exist in Kanban. In reality Stories and tasks are the same. If you wish to have the Story issue type then... * CMP - project settings > issues > types > actions > edit then drag Story to your types * TMP - project settings > issue types > add issue type

Can you please go to admin > billing > manage subscriptions and assess if your instance is indeed Premium plan?

As @Mehmet A _Bloompeak_ a illustrates there are certainly a number of addon apps that present more advanced SLA solutions. If your organization leverages SLA reporting heavily these addons might benefit you. However, you can achieve your basic needs without an addon.

You might consider the solution here for your multiple cycle requirement- example-creating-an-sla-with-multiple-cycles . There are other solutions posted in the Community that leverage Automation for similar goals. Such as this one- SLA-reset-Client-update 

There isn't any field type or manner to achieve that OOTB. Maybe check the Marketplace.

If the issue enters a new status you could effectively track this. However, a simple comment from the customer would not be a reliable method since you cannot distinguish between a comment and a question. Typically this is where we use Escalation process. The workflow has an Escalate transition exposed to the customer.…

Hi Scott, have you seen this documentation? allow-customers-to-choose-approvers You will note that "Customers cannot add approvers in groups." i'm not sure if that's what you're actually attempting to do or not.

Hi Luis, some agile gadgets are clearly for active ongoing sprints and not completed sprints, e.g. health gadget. However, to view past sprint info you have two options w/o considering an addon: * use the Reports section to view past sprints * create filters that specifically reference the previous sprint and associate…

It should not matter what the parent type is as long as they have sub-tasks associated to them. Can you share screenshot of expanded log showing the sub-task actions on one of the operations where sub-tasks were not transitioned? 

ASC = ascending, DESC = Descending. You do not add any "and" operator after the "Order" operator. try... project = tech AND ... order by rank asc

It simply means you need to install the app.

You can choose whichever project you want the board to show under. It doesn’t really matter which. It just is where the board will show by default. In fact if you wish you could set the Location to your profile and simply add shortcuts to the various projects for easy access.