Jack Brickey Expert

Hey wait a minute to I get a nickel every time someone views my name on this page???? Seriously though....nice work!

When I create a JQL filter that references another filter I use the filter name. Can you provide an example of what you are creating?

This likely belongs in the discussions collection since there is really no "right" answer here. At least IMO. Here are my thoughts... * I don't expect agile to disappear personally. Rather I see it being used with a lot of software groups religiously and I also see variations of agile being adopted to meet individual's…

There is no means of doing this. Might I inquire as to why this is desired?

sorry it has been so long since I installed I guess I forgot Rich Text was not there OOTB. None that I am familiar with OOTB. What is missing with the RT gadget? You might consider an addon. 

When they run the next billing cycle they will assess total users. To the best of my knowledge they don't prorate for partial days. However, I may be misinformed.

Not sure what you mean by "successive". However, the transition of the linked issue will only work if allowed by the workflow, I.e. there is a transition from the current status to the new status. If this is what is preventing the automation to run as you desire then I suggest changing the workflow to use the "all"…

They will be grouped under the epic. Unsure how plan is defined here. Are you using Advanced Roadmaps or something else that presents a "plan"?

Similar post.... I suggest reporting to Atlassian support also of interest reference Atlassian Trust

So unfortunately if you are on free you don't receive official support. I have never attempted downgrading fro trial to free. There are some limitations with free and it is possible that your trial projects aren't supported in free as configured but not really sure about that without understanding more. I will see if…

You can still use epics regardless of board type. Do you have the Epic type associated with your project? If so you can create an epic and then using the Epic link field on your issues simply reference the epic. You can also set swimlanes on your board to be by Epic if you wish; useful if you have multiple epics.

Hi @Renticar Admin , if you created a backup recently you ca restore for that. If not then I would point you to Atlassian support to see if they can assist. With that said it is unclear to me how projects were deleted when updating your subscription. Is it possible that you created a new instance and the previous still…

There is the Rich Text gadget that may work for you.

That feature is not available in CMP, at least not the same presentation. If you are using Scrum board in the backlog you can add epics and drag/drop issues to an epic. Not sure if that meets your specific needs or not.

There isn't really a need to close this thread. Others may stumble upon this post and gain info. In fact it would be quite beneficial if you would post here the results of Atlassian support for your ticket. Cheers!

Do you want to change the workflow or simply the columns in the board? What exactly isn't "right"? * to edit the board columns simply click on the ellipses and select board settings then columns. Here you can add/remove/rearrange columns or map your statuses differently. * to change your workflow go to project settings >…

Nope. That isn't an option today.

Hi @Gnanabaskar , so are you simply wanting to create a Kanban board or are you wanting to also edit your current workflow? What kind of project? CMP or TMP? Is this a Software or Business project? I assume Software in which case you can easily create a Kanban board based n either your project or a saved filter. please…

Have you opened a support ticket with Atlassian? Unless you have a free account, in which case the Community is your only support option. There are many posts in the Community that discuss similar issues so it may be that you find hints by searching here. You can start with the Related content shown to the right here.

True!

I do not use TMP much and every one that has been created was by me which restricts my ability to test. I will see if I can get someone to create a private TMP and see if I, as the org admin, can access or not. 

actually....it appears you are using TMP project here. So, for sure I think someone created this field for your Story issue type. Why, I cannot say.

Hi @Arturo Jimenez , welcome to the community. Can you go to admin > issues > custom fields and see if "original estimation" appears? I wonder if someone has created this custom field.

Hi Nelson, what are you using to sync jura an freshdesk? If you're using an add-on I might suggest that you reach out to their support. You can find this by going to the apps and manage apps find the add-on and expanded. They're generally is a link to support. Otherwise you can go to the marketplace and find support that…

Hi @Максим Кашаев , TMP and CMP are Cloud only.

Thanks for the article @Andy Gladstone . Actually Monday is quite productive for me largely because I'm forced into working meetings. Maybe not my most productive which, like you, is generally Tuesday for me. And for sure Saturdays for my personal to dos.

Hi @Cristian Coianiz , are you saying that you are using the Bulk change from the Advanced search screen? And that you are not seeing your custom field in the edit screen? What field type is this?

Hola @Fátima , ¡bienvenido a la Comunidad! Es probable que necesitemos un poco más de información para ayudarle. Un tablero es una representación visual de los problemas en uno o más proyectos. Cuando dices que no puedes entrar en el tablero, ¿puedes ir al proyecto de software y ver la página del proyecto? Además, si miras…

P.s. you might find this article useful - how-do-jira-permissions-work note this is for Company managed projects. Team managed projects are silos and here is info on this permissions work in TMP - TMP-permissions 

It all comes down to permissions. Likely, users that you create are going into a default user group/role and that default group/role has permissions to all the other projects. Or it could be that your projects are open to anyone logged in. In summary what you need to do is go into one or more of the projects where you do…