Jack Brickey Expert

As @Sebastian Krzewiński answered the workload pie is your only option OOTB. There are plenty of addon apps of course and, if cost is the reason for your lack of interest in addons, consider Free options 

If all members of that specific project are seeing the same error and you have tried multiple browsers then please reach out to Atlassian support. * does every member of the project see the error * Have you been unable to create issues from the beginning of the project? * are you using the create button in the top menu or…

You get to A4J automation for a specific project here >> project settings - Automation. If you want to create a multi-project automation then navigate to here >> admin (click on cog upper right) > System > Automaton (sidebar) > Global automation 

Hi @nina_schmidt , it actually is rather small ~3" - 4" spread. It is, what I call a sand crab. If you go out to the beach at night there will be hundreds. It is really cool to see them scurrying around to find food.

+1 for Nic's reply... you don't "merges" two boards you create a new board that captures the issues of the current two boards.

Is you license up to date? Is you CC valid? Go to Apps an manage apps and look for deep clone. See what it shows there.

@mohd ikramuddin , you posted this in the Confluence collection. Are you having an issue creating issues within confluence or directly in Jira? Also can you provide more info on your exact situation, such as how you are attempting to create issues, project type (CMP OR TMP)? Are others experiencing this issue? Are you able…

P.s. if automation is of interest to you and you need assistance with creating a rule let me know.

Hi @Alessandro , welcome to the Community! unfortunately you cannot do that in CMP as the description field isn't unique to each project. What you can do is to use Automation to edit the description field after creation.

So yes you can and should create an organization for your internal ustomers.

If you are asking how to merge those two JQL queries into one such that it results in the summation of both then it seems to me that the following JQL would achieve the goal. project = HMP AND issuetype != Initiative ORDER BY Rank ASC

@Mikael Sandberg , I may be mistaken here as I do not use TMP much at all but I would have expected that an Org admin would have the ability to access private projects. The link you provided seems to indicate this is the case as well. Can you point me to where the Org admin has no access?

Nice topic @nina_schmidt , thanks! I to love nature and always have. For me it consistently soothes my soul. Many years ago I was into nature and landscape photography. Purely an amateur but I loved playing around with it and ended up with some very nice photographs. Of course that was before the digital wave so difficult…

Hi @Hakeem , This is an often asked and answered question in the community. You need to edit your workflow and either add a post function that sets the resolution to done on any transition to the done category statuses. Or you need to add a transition screen that will allow the user to select the value for resolution when…

Hi @Megi Tedoradze , welcome to the Community. can you please check your permissions, specifically for attachments as illustrated below?

Q2 - if you are an agent or admin then you should be working in the app not portal. The app has queues to manage all issues.

Resolution- you need to edit the workflow and either use a post function to set the resolution to done when transitioning to any done category status or set up a screen on the transition with the Resolution field that will allow the user performing the transition to select from the resolution values. You should include a…

Are you setting the Resolution? Issues are still considered open until the resolution is set. Regarding the second issue, as a customer you will only see issues that others have sweated if you are a request participant of the issue.

So I assume you are using a pie chart for percentage. Then my question is when you say you want percentage are you wanting the percentage of those that met SLA by priority? That is, let's say you have four priorities and you have 100 total that met SLA and they were evenly distributed, then you get 25% n each priority. Or…

Which validator are you using here. If you have field modified then that means the user must modify the field during that specific transition. However if you’re just checking to see if the field has a value then the previous transition would suffice to satisfy and allow the subsequent transition to occur. 

No customers cannot edit or delete their comments

Go to project settings > permissions and check out the roles that are allowed to create issues. Verify that you are in fact in one of the roles/groups.

There are two ways this could happen: someone deleted the issue or the moved it to another project. You could try entering the issue key into the search bar. If moved then the issue key will be in the history. If nothing found it was likely deleted.

Hi @Michael Arnao , what feature are you referring to that does not work? Also just to be clear here, this is a customer support forum not official technical support. So most of us, including myself can’t really fix anything.

You would use Organizations feature to achieve this on a single project/portal. The other option is different projects but generally organizations is the way to go.

Thanks @Michael Cheng . I'm going to research this (documentation) as I was not aware of internal comments in JSW cloud and I don't immediately see it in my projects. 

Do these issues have the resolution field set?

I also wonder if someone simply named the two sprints the same.

Could you please click on edit filter query in both of those instances and share the results?

@Michael Cheng , can you comment on whether this is JSM or JSW?