Jack Brickey Expert

Are you wanting to do this in Confluence or Jira? In Jira consider a Kanban board or Dashboard. In confluence maybe just a Jira filtered list. If you provide some clarification on your desires I can provide more details if needed.

Hi @Solverminds , here is the best resource for your request. Let me know if you have questions.

Audit logs is not under User management. It is under System 

Yes, I suspect that the quantum site uses Atlassian product and as such has a ‘powered by Atlassian’ link on the page. 

@Zoltan Tamas Nagy I think you are in the wrong forum? This forum is for Atlassian products.

Hi @Simon Lee , please try the following. Understand that you must be a system admin. * click on the cog ⚙️ * select User management * search for user * click on the ellipses on the right * select Revoke access

Hi @[deleted] , this is not configurable unfortunately. 

No this option is not available. You could use the APIs to develop an integrated solution.

Maybe you want to change the following which you will find under project settings > notifications...

Remove == trash and then delete

What do the warnings say exactly? Is the board displaying issues?

This comes down to best practices. For me whomever is accountable for the work to be done on an issue needs to own the issue. So in your case if the developer owned resolution of the issue and then passes it off to QA for testing then it should be reassigned to the QA person. Having said that, I rarely use this method.…

Hi Simon, are you saying that you filter on stories/tasks assigned to someone else and that in some of those stories/tasks there are sub-tasks assigned to you but they get lost in the filter? What exactly is your filter?

If you are talking about liking posts n the Community you should see a thumbs up with Like on the original post. You will not see like button on answer but there is the Vote button. You will see a Like on a reply to an answer.

Fair question Bill. The name of the add-on suggests SharePoint but beyond that I have no clue if it would meet the needs.

Hi Rick, Unfortunately no this is not configurable in cloud. As I'm sure you were aware there will be a lot of differences between cloud and server some better some not so much.

Removed post from spam quarantine 

Hi @mborinstein , voting is not available for customers. Please see this suggestion and feel free to vote/watch - https://jira.atlassian.com/browse/JSDCLOUD-1743 if you wanted a customer to see every request they would have to either be the Reporter or a Request Participant of each issue. The reporter is easy enough but…

Have you had a look here as yet? https://www.atlassian.com/university 

It is all about proper use of (). Try placing "(" right after "OR" and a ")" after "epic)". If you have issues please paste the JQL here and I can edit for you.

lastCommentedDate Is not a valid function OOTB. Are you using an addon for this? There isn't a JQL that will achieve exactly what you're looking for. One option would be to use automation such that you either set a field, add a label or something similar when a comment is made on a closed ticket. Of course this will only…

There is not an embedded solution. Confluence is the integrated solution. The only option would be to have agents to attach KB articles.

I was assuming she was looking for Comment canned responses. But that is certainly unclear to me now. 🙂

hmmm, and this is an actual custom field single select? can you try that JQL in the Advanced issue search screen? Also try "marketing department" is not empty in that same screen.

Hi @Allison Stewart , Wouldn't this be nice! Actually in JSM server this feature exists. However it is not as yet been added to JSM cloud. Please reference the following suggestions: https://jira.atlassian.com/browse/JSDCLOUD-10353 https://jira.atlassian.com/browse/JSDCLOUD-9221 With that out-of-the-way there are options.…

Ah yes! That would do it. Having an agent listed as a customer too will cause lots of issues. 

How long is too long? Does it ever return? Can you elaborate on your bulk edit operation?

Excellent! Thanks for sharing!

Can you go to admin - system - audit log and search for the user to see who added?

Unfortunately a call is not an option. At least I have never heard of such happening on demand. Other option is to scour the available resources, e.g. Documentation, videos, etc. here are some to get you started... * what-is-asset-management * manage-your-assets-and-configuration-items-with-insight * Getting started with…