Jack Brickey Expert

Thanks, what I find interesting is the blue error text box that indicates you're not allowed to change these restrictions. It would be interesting to see the Space restrictions and see if the owner can change to ensure you have edit permissions on the Space as well as page. Next I would try to create and publish another…

Hi @Isabelle Jakubeit , So as you probably have already observed you cannot use the approximate operator with component unfortunately. One thing you could potentially do is set up an automation rule to add a label that copies the value from component. Then you could use JQL with the approximate operator on labels - labels…

Hi @Carolina SILVA , This is interesting that you post this. I noticed a post just yesterday that was similar, claiming that they could not enter a carriage return in a multi line text field, whereas they could previously. I have not tested my instance as yet but will try to do so. I'm thinking this might be something that…

JSM Premium provides Insights which would meet your needs. If that is not an option look to the Marketplace for possible addon app. Here is info on asset management in premium - what-is-asset-management 

Can you see the edit button on other pages? What about other pages in the same Space? Can you share the screenshot of the permissions for the page you cannot edit? This will need to be provided by the owner of course.

There are several things you can change under admin > system > look and feel. You can also change the application title under admin > system > General > edit settings. Give that a try.

No this is not possible OOTB. You might consider searching the marketplace for enhanced portal options.

What kind of technical error? Did you resolve it?

* Is the Done column the right-most column? They must be. Share a screenshot if you like. * if so then we're these issues in the done column when the first sprint was closed. * if so then they should not show in the subsequent sprint.

Hi @[deleted] , not knowing what you have already tried here is what I suggest. go to Advanced issue search by clicking in the search bar and selecting it. Enter the following JQL - project = xxx, where xxx is you project key. Sort by the project key oldest by clicking on the heading. Verify if the issue exists. You can…

Awesome post @Andy Gladstone truly theses are individuals that have influenced you in a very positive way.

First, no there isn't the same capability in TMP. You do have the ability to add rules to transitions via the workflow editor but the options are limited. My question is, what updates are the agents doing where a transition is required? While you might be able to automate the transition, to me that is generally the wrong…

Hi @Harinatha A , this is a fairly generic question. As such I would first refer you to the documentation to get you started. If you didn't have some specific questions please come back and iterate on them here. Team Managed Projects - customize-notifications-in-team-managed-projects Company Managed Projects…

Hi @Pabbathi Sai Chand Reddy , welcome to the community. There's no way to do this out of the box. I want you exactly what this would even look like. However I did find the following add-on that seems to indicate support for this. Note, I have no knowledge or experience of this addon. onedrive-sharepoint-gadget 

Hi Jason, welcome to the community. You can't create an all transition outgoing. To achieve your goal you would need to make an all transition in for each of your other statuses. In that way blocked would be able to transition to any other status. Alternatively if you don't want an all transition into every other status…

Are you sure you have edit permissions? How have you confirmed this? Can you discuss with the owner of the page? by the way, we cannot access your page within the community. Clicking on external links is generally a bad idea too.

Is your Done column the right-most column in your board? Only the right mouse column is considered complete in Jira scrum boards. So when completing a sprint any issues not in the right most column will be considered incomplete and moved back to the backlog.

It may be a global rule. Go to admin - system - automation 

That is quite odd. Especially since it is only a single user correct? I have never seen such an issue reported before. I would refer you to Atlassian support at this point.

Yes you can add a condition to any transitions between statuses and since statuses are mapped to columns in a board that would achieve you goal. Though I find it a bit odd that you would desire this given agile principles but maybe your environment supports this model. To add conditions... * project settings > workflows *…

My guess is that his browser is in incognito/private mode. Have them try different browser or check if browser in private mode.

hi @John To , welcome to the community. You should be able to reference via the custom field ID as in below {{issue.customfield_xxxxx}} You can find a custom field ID by going to administration section under issues then custom fields. find your custom field and click on the… on the right and select edit. At the very end of…

Understand. But that is where the latest info is. You could raise a request with Atlassian Support.

I would refer you to Atlassian Trust Center and within they present security advisories advisories 

generally if an email is sent without the issue key in the subject then a new issue will be created. However I have seen in recent testing that if the original reporter responds to his/her original email the JSM interprets it to belong to the original issue and therefore adds a comment.

What if the user manually replies to customer? In other words is this issue limited to the automation?

I think of Myst...beautiful landscapes but challenging hidden puzzles then great rewards once solved.

Something like this should work. You need to edit to meet your scenario. project = xxx and statuscategory = done and status was "Testing and Acceptance ready"

I see that the SLA finishes counting when the comment is for customers or statuses waiting for customer or the resolution set. Now I'm assuming based on your original post that the SLA is not stopping for this user. Is that correct? If So then which of the three actions is this user taking that is not registering? Finally…

Sure they would look like this... "Marketing department" = growth "Marketing department" = performance "Marketing department" = content ... these would be individual QFs created under board settings > quick filters