Jack Brickey Expert

You can reach out to Atlassian support. However, know that the list of open suggestions for the product is very long with many being open for many years in some cases. This is not intended to dissuade you but rather, to set expectations. You can also use the Feedback link within Jira app itself. You will find this under…

Hi @Mika Steyn , this is a rather old post and generally it is best to open a new question if you are unable to resolve based on existing posts. The reason for this is that you will get many more hours on your post if it is new. Now with that said let's see if we can get you some help here. There are a few things to be…

this all looks great and I have been playing with most of the updates. I really like the data visualization feature.

I primarily collected Hot Wheels. I liked the futuristic cars and here was my favorite but preferred it in green. 

Thanks for sharing @Em Ditchfield , I really like these features and have played with the stickies and clustering a bit. Who doesn't like sticky notes? I think they are the 8th wonder of the world. 😂

Thanks for the update @Shivani Gakkani . I am here to learn more about the capabilities of Whiteboards. This seems like a logical feature to support.

@Em Ditchfield , thanks for sharing. I have just joined the group here. My goal is to better understand how Whiteboards can benefit me and my teams. I have played around with the feature a bit and find it interesting and fun (?) but I haven't really incorporated into daily use. Most of what I have done is to create a…

Hi @Kobus Nelson , please elaborate. Co-owner of what? What links? What posts?

Hi @rreddy , I have flagged your post so an Atlassian Community team member can assist.

Hi @Julian Haines , if the reply is to the Jira email address and the issue key and summary are the subject then the issue will be updated.

It appears legit but have flagged the post for an official response.

Hi @Harish N , the Community is not the best place to get support for noted performance issues. Please report to Atlassian support. 

Hi @shivani kalveti , I would recommend reporting this to Zephyr support.

Hi @Jean-Michel CIRBA , welcome to the community. This configuration option is not available at the user level unfortunately.

Hi @Cam , I recommend using the in-app feedback link under the "?" Icon to provide this feedback. You will find this in upper right corner.

@Gustavo Ezequiel Szemruck , Lo encontré en la biblioteca de automatización. Solía estar disponible en el área de plantillas de la aplicación, pero se movió fuera de la aplicación al área de documentación. Hay una gran colección de reglas en la…

Gotcha! Unfortunately I am unaware of any such option that would meet your requirements.

Yes that is the issue for sure.

Hi @Mark Farmer , so I just did a test and it worked fine. one thing I note in your las image is that the linked issues are in a different project. Did you set the rule to be multi-project or global?

Hi @Nikola Perisic , does this work for free trial? I tried on my Free tier but can seem to achieve that.

Could you try changing the condition to be any link type and test?

Hi @[deleted] , welcome to the community. What exactly is your goal with canceling? If you no longer want to use the instance you can simply ignore it and it will be decommissioned in time. However if there's some immediate need to decommission the instance you could reach out to Atlassian support and select Billing option…

Can you share the details of the condition component? Are you choosing a specific link type in that condition? Have you verified that the linked issues are of the type in the condition. 

Hi @ANAND VARMA , what do you mean by trigger an "on call"? 

Hi @Gustavo Ezequiel Szemruck , Si desea cerrar problemas (incidentes) debido a un usuario que no responde, entonces puede usar la automatización para este propósito. Si miras en la sección de plantillas, creo que encontrarás un ejemplo que podría usarse para satisfacer tus necesidades. Deberá ajustarlo a su escenario…

Hi @Roee Aizman , I think maybe we're going off track from this original post topic. It seems like you're doing an initial assessment of Jira service management? I recommend reviewing the product overview information on Atlassian's website to get basic information. From there I recommend setting up a free instance. It is…

The above rule will only change the priority of the trigger issue not the linked issues. If you see something different please advise and share audit log.

Here is a quick example. You can add other conditions if desired to restrict when you want the action executed.

Hi @Štěpán Vlasák , to add a child to an issue click on the Add+ button. To auto close children if parent is closed use an Automation rule. Do you have experience with automation?

Keep me posted if the above works