Jack Brickey Expert

Hi @Heloisa Prizon , you cannot export/import a project but you can export/import issues. So if you recreate the project configuration 8n the new instance you can export the issues from the old instance and import them into the new project. Basically you rely on the CSV Export/Import feature.

Hola Rafel, La acción de liberar se registra en el registro de auditoría. Sin embargo, parece que estás en el nivel libre. Si ese es el caso, desafortunadamente no tengo acceso al registro de auditoría.

Hi Elif, Unfortunately no this is not possible. A potential solution would be to use different projects in which case you can have different request types obviously and split the users up among the projects. However, I doubt that is what you're going for here. One question about this would be how would you identify or map…

Remove them from specific issues or remove the labels from existence altogether?

Hi Erica and happy birthday!! They have been so many awesome TV series over the years it's hard to pick out just one. I guess since I have to be pinned down I would have to say M*A*S*H. I don't ever recall missing it in the 11 seasons which is pretty amazing when you consider this was before the days of binging DVRs. The…

Hi @Jeff Torone , welcome to the community. The reason you do not see the system option is that you do not have the proper administrative permissions there are different levels of administrative permissions. You should reach out to your organization or site administrator. With that said, what exactly are you trying to…

Hi @Maciej Olszewski , just plowing through some old posts and was wondering if you ever resolve this or did it just disappear?

I did find this addon - project-labels-for-jira I have never tried it myself.

That is long possible to use the Labels field in this manner. Your best (?) option is to use a custom field - text or maybe multi select.

In that case I would definitely reach out to the vendor. That's really an unfortunate behavior and the type of thing that concerns me with adding add-ons.

I am not aware of how that could be done. I found this addon that seems to achieve what you want - smart-issue-view-for-confluence 

This is not possible OOTB. You can check the Marketplace for options.

Hi @Rachid Siallioui , I have flagged the post to gain some attention.

If you wish to keep the field engineer's input/comments inaccessible to the end customer then you should set up the field engineer to be a collaborator. Basically that means they will have browse and comment capabilities but not be an agent. of course this means that the field engineer cannot own the issue or subtask and…

It is not possible to add a group to an organization. You might wish to use the feedback feature to share your thoughts with Atlassian.

No this is not configurable.

Hi @Bhagavan Goud , are you saying that you added an application to your instance and the project menu is not displayed after? Assuming so I would guess that it is some conflict created by the add-on app I would uninstall that application and may be re-attempt and/or reach out to the vendor support for an answer.

Hi @van den Bergh, Marius, Vodacom (External) , could you try inserting a "refetch data" prior to the log?

Hi @Vijay , I don't understand your question. I would refer you to the documentation as a first step - https://support.atlassian.com/jira-software-cloud/resources/ 

Correct in Confluence you can either display a single issue in which case you cannot configure the Display options or as a table. I do not know of any means to reference/illustrate a single field from an issue.

Hi @Maria Edvardsson , to be clear Kanban boards display issues and issues are associated with projects. Therefore a Kanban board will refer to a project either directly or indirectly as illustrated below in the board filters. directly - project = abc indirectly- labels = my-label the first will create a board specific to…

I do not know what "audience members" are here. However, regarding Atlassian accounts, individual users must change their own passwords unless you have verified the domain of the associated instance which then allows the admin to manage the user accounts. verify-a-domain-to-manage-accounts/ 

I believe the difference here is how the plug-in is set up to manage creating issues for Jira (Issuetype) versus Jira Service Management (request type). As far as I know this cannot be changed. I'm wondering if using automation to set the assignment after the fact would be possible?

If you delete an issue it is gone and cannot be found/retrieved.

If you are the admin can you check Compliance settings... [yoursite].atlassian.net/jira/settings/products/jira-service-management-compliance replace [yoursite]

Thanks all! I appreciate the well wishes.

Hi Brian, welcome to the community Out-of-the-box this is not possible. There are migration assistant add on applications that may allow you to achieve your goals. I would refer you to the Atlassian marketplace where you can research that possibility.

Hi @David Freitez , but won't that return the current "troubleshooting" status? I believe @Kathryn Crow wants the previous status which is lost post transition.

yes that is doable but the tricky part is the summary to include the previous status of the trigger issue. In order to achieve that you would need to create a custom field, let's call it "Previous status". Every time a task/story transitions do you want to copy the current status into the previous status custom field. By…

hi @Rigo Ewen , welcome to the community. There is an anything that would allow you to view multiple boards on a single browser. I don't know if any add-ons that would allow this either but that doesn't mean one doesn't exist. The best thing I can come up with is Bring up three different browser windows and skinny them…