Jack Brickey Expert

Hi Tima, Do you mean to say that the page continually reloads? Does it do it for every issue for every project? Have you attempted different browsers? Finally if this is a repeatable scenario and different browsers and clearing cache do not work then I would open a support ticket with Atlassian. They would be able to login…

To accomplish this you need to ensure this user is not in any role or group that has access to any projects. You could create a singular group for this external user and use this group in your permission scheme for the single project where you want to give them access. Here is a article that might assist…

hi @Michael Mitschke , welcome to the community. I recommend checking to things. First ensure that done issues have the resolution Field set. If not then that could explain why they show up in the backlog. Second I recommend checking the filter that defines your board. This can be found under the backlog board settings…

I do not know of any specific one for videos. I would recommend that when you go to create a page browse the template catalog that is present it to you and choose the best one. To be honest most of the time I start with a blank page or if I'm going to be repeating things over and over I'll create my own template.

yes indeed that would do it!

Hi @Silvia Pumar , I'm not sure I follow. I will say that I have used the extension on my local Excel Application successfully many times. What I am not understanding is how Zendesk factors in here.

@Abdelrahman R , Mauricio offered another good and popular addon. I thought I would also add a list for consideration/assessment via this Marketplace search - https://marketplace.atlassian.com/search?query=jql%20extension 

Hi @Raphael , welcome to the community. I'm not sure exactly how you define "playbook" here. However, you can certainly create a confluence page and attach videos to it instructing the audience on anything that you would like. Is there something more specific that you were asking for here?

Unfortunately OOTB it is not possible to search attachments by name or content. You could consider an add-on like scriptrunner which supports searching of attachmentName

One thing to be aware of here is that JQL would only find issues if the sprint field consisted of at least one closed Sprint and an active sprint. Depending on how you define"Spilled over" this could be flawed; consider if an issue has more than one closed sprint and no open sprint. in any event I found this JQL to work…

Hi @Arnau Carbonell , I may not be following year question completely. I think you are conveying that issues in the Project Created status still show under your open issues. Assuming this is the case, the cause is likely that you are not setting the Resolution field when the issue is moved to the Project Created status.

Hi @Anu Issac , I have not attempted this myself but recall this previous Post that might assist you - Automation-Update-Backlog-Story-Point-to-sum-of-all-its-Subtasks 

there isn't a gadget OOTB that allows project data comparison. You would need to look to the marketplace for a solution. The other possibility would be to export data and use something like excel.

Hi @Rajeev Jha , actually I have no idea. To be clear, I don't work for Atlassian. I did a quick check in the documentation but didn't find anything that explained this. Basically, if you are on Free and want to stay on that tier you need to consider not storing any large data files as a general practice. Free is really…

hi @Rajeev Jha , You check back to see if it has updated as yet? It makes it take some time before the changes I realized.

Hi Stephen, welcome to the community. No there is no way to do that OOTB and I'm unfamiliar with any add-ons that would allow you to accomplish this. You could certainly add pages and have them appear in the left side bar and those pages could contain whatever contacts you want. But I don't think that's what you're looking…

Hi Sebastian, can you please provide a bit more information? First is this a CMP project? Assuming so could you go to the board settings and provide the filter that is being used for your board? Also, please have a look at your board settings in the column page and let's assess what statuses are mapped where. Are there any…

We would need a good bit more information here. Can you explain further what data is not imported? Could you explain your CSV a bit? What fields and columns are in your CSV? Or the fields in existence in the project you're trying to import into?

It could be that the instance was shut down due to: inactivity, overdue payment, mistake, etc.your best bet is to reach out to Atlassian Support directly. 

You cannot do this. If you allow the creation of TMP projects in your instance than anyone can create a project and they can control access themselves. 

Have you tried deleting all subscriptions and the adding only those desired back?

Trello is not a replacement for a real estate agent. It can be used to track projects and activities and collections and similar.

In cloud the only audit log you have is found in Settings > System > Audit log. In your initial post it seems you have already found that log. Is that not correct? Note that not everything is logged in this file. Doing so would be a big hit on performance. This is why Atlassian support would need to engage and look at any…

Hi @Candy Tricia Khohliwe , is the project where you wish to enable these fields a CMP or TMP project? if CMP go to project settings > issues > fields and inspect which screens expose Fix Versions and Affected Versions. You can associate these fields to the desired screens here.

Yes they do.

Hi @B_O_V , welcome to the community. First changing the status of an issue should never result in a crash. If this is a repeatable situation please reach out to Atlassian support directly.

Please accept answer if it works for you.

This works... labels = testing and labels != Tester

Thanks for sharing @Jimmy Seddon I celebrated my birthday last Friday. This year's tradition was oysters and a cold brew!

Hi @Farah Khan , what do you mean by the right plug-in? How do you define "right"? You may want to look at the Marketplace offerings to assess them against your requirements.