Jack Brickey Expert

Hi @Ramig , welcome to the Community. Insight is built into Cloud Premium. You cannot add it to Standard.

Hi @mohan.reddy , could you please restate your issue? What do you mean by "It"? Do you have some automation? If so please share the details.

Ola @Joao Menegueti , O que exatamente não estava claro naquele post anterior? Se você navegar para as configurações do projeto - notificações do cliente, a lista de notificações ilustra quais notificações serão enviadas a um cliente com base em um evento específico. O que você descobrirá é que as duas únicas transições…

Hi @Katherine Stevens , are you trying to display resolution dates in a pie chart? This is not possible the only thing associated with resolution that can be used as a Statistic is the resolution value such as done, won't do, cannot reproduce. If you were trying to see the issues that were resolved by date may be created…

You actually can trigger on project creation (relatively new). It is only in global obviously. with that said only GitHub supported AFAIK. Correction, creating of repo not an option but you can create a new branch for your project.

Hi @[deleted] , Yes indeed the team word is a bit confusing in Jira, at least at this point. I believe this is being worked out but it is still confusing. Now onto your question. if you are referring to the system default and locked team field, it is associated with advanced roadmaps and you really won't find any details…

If it is a Company managed project check project settings - permissions. If it is Team Managed then any Member can create issues. I suspect the clone is being created by automation for Jira but can you go into your rule details and find the Actor?

Maybe a permissions issue? Who has Create issue permissions in GTM Ops? Can you create a manual test rule that simply creates an issue in the project?

Indeed!

@Bader Almarhoon , One final comment is that you really should break these into individual questions. The community works best when there is one or two questions in a given post. Also as stated above there are a lot of posts for many of your questions that already exist in the community. Seeking those in reviewing the…

* If you want all request from email to be high then use automation to change the priority after the issue is created. Trigger - issue created, Condition - JQL - request-channel-type = email, Action edit issue and set the priority. If you want to set the priority according to some criteria that is a different matter and…

Hi @Gaby , If you click on the ellipses while in edit mode you can select publish with version comments.

Thanks @Scott Dudley _Cenote_ , I could not pickup on any specific addon based upon the error message (cryptic). My guess was an addon was contributing to this error.

(Project = DIT AND type = devops) OR (project != DIT And (assignee in membersOf(DevOpsCoE) OR reporter in membersOf(DevOpsCoE))) here is how it breaks down according to your recent response... * From DIT project I need only issue type DevOps task >> Project = DIT AND type = devops * all other issues from other projects…

According to this page September 26th.

Hi @Roberto Koren , I just successfully tested this using your default text. can you go into Context and default value and verify that indeed it is present for your field?

@Simcha Kuritzky , curious...can you share the file name? Also if you have a moment I would be curious to see if you renamed the file back to the original name would it again give an error?

Maybe an addon like this could help though I have not used so unsure if it would meet your needs. issue-history-collector-see-history 

And if you update Outlook what happens?

Can you please try a different excel file? Some basic file without protection, macros, etc.

Hi @Siddhant Jain , what exactly do you want to do with count or rather how do you want this information captured/displayed? You can use automation to return a count of issues matching a certain GQL. And then you can use a variable to store the size return by that JQL and finally reference that variable within the context…

Hi @Simcha Kuritzky , can you share more info: * Does this happen for our file types? * What type of file are you uploading? * Can you share a screenshot of the error you're saying? * Can you inspect the permissions on this page?

will the following work? type "DevOps Task" And ((assignee in membersOf(DevOpsCoE) OR reporter in membersOf(DevOpsCoE)) AND project not in (DevOps))

Hi @Maciej Kopa , so I am guessing Anchors do not work for you?

So it sounds like what you're asking for is to be able to view a historical snapshot of a sprint board. Is that the gist of your request? If so there is an easy way to do this out of the box. There may be some add-ons that could assist but I'm not familiar with them personally. You could manually look at an individual…

Thanks, now back to your initial post you state two things that seem to conflict. You indicate the SLA did not update and you say it disappeared. If the later is the issue then my immediate question here is, if you inspect one of the issues where you expect the SLA to appear what is the value of the ticket category? If it…

Hi @Tamarra Tskhvariashvili , welcome to the community! I need a bit more information here to be able to assist. Please provide some screenshots of your SLA. Also are you saying that the SLA has disappeared from all issues that previously had it or are there certain issues? If the SLA has disappeared it is possible the…

When a project is created, unless otherwise specified, the project will use the Default permission scheme which is defined in settings - issues - permission schemes. You can change this scheme if desired, however it is often best to simply not use the default scheme for anything other than as a template for creating…

Hi @Eunju Lee , i'm not exactly sure which button you were referring to. Could you please provide a screenshot? In any event I suspect that this is not possible but before I declare that definitively I would need to know which button.

Hi @Sandra Zingerle , with premium tier you get analytics that would allow you to achieve your goal. The following article describes some of the details of what you can find - view-insights-on-your-site . There may also be marketplace apps that provide similar information so you may want to consider that as well.