Jack Brickey Expert

Hi @Flint Soriano , welcome to the Community. Have you explored the documentation here - set-up-an-approval-stage-for-a-request . The last article should help hopefully.

Here is what I see in my Free plan... and in Premium...

Hi @Humashankar VJ , I was unaware of any limitations with Free where workflow validators are concerned. Can you share details on this?

Hi @Roman , can you provide the details of what you want to validate here?

Hi @QuinScape IT Administration , if you want to have a conversation with customer B independent of customer A you would need to do it outside of JSM. If you want to record this conversation inside of JSM but not shared with customer A there are two options; * Create another ticket and set Customer B as the reporter (on…

i have flagged for assistance

Thanks for updating us @Gary Spross . BTW, my oversight was that I was thinking "Jira" when clearly this was for Confluence. 🙄

Can you explain "filtered cases", how is this expressed? Why not just have a condition before the component that has the formula to check if {{prioOneAll}} is not zero? Maybe if you shared screenshots of your actual role, I can assist further.

Hi @Dan Dev , please see the documentation here - https://support.atlassian.com/confluence-cloud/resources/

Hi @Gary Spross , can you share the actual trigger in your rule? I went to look for it but did not immediately find it.

Hi @Kari Laine you could use an advanced compare condition in your rule {{lookupIssues.size|0}} is greater than or equal to 1

Hi @RICHA MISHRA , it sounds to me like you really should use Jira Service Management rather than Jira. While you can create work items in Jira using emails, you will not be able to maintain a unique association with each customer. As such you cannot have them as the Reporter if they are not Jira licensed user. Unsure what…

Here is an excerpt from the docs... Essential post functions Every Jira transition has the following essential post functions, which are performed in this order: * Set the status of a work item to the linked status of the destination workflow status. * Add a comment to a work item if one is entered during a transition. *…

Hi @Rúna Loftsdóttir , I do not believe you can modify the system default PFs.

It could be that your version is different.

Hi @Poluru Sai Shilpa , the reporter field isn't generally in the Create screen as the reporter is the one creating the work item. Once created you can then edit the reporter.

Hi @Muhammad Shahan Rashid , welcome to the Community. What does maximum rights mean? Are you an Org admin, Project admin, Service Team, etc? Can you share more info? A screenshot of your project permissions?

I just did a quick test to see if the error message was clear which it is

Hi @jeroen_wilmes , You must use dates for During and yes the results include the end points.

Feel free to share screenshots of your notification scheme here and I will try to assist

Hi @s.kanapaka.extern , notifications are configured under project settings Notifications. Have you looked there?

Hi @Milan Wevelsiep , welcome to the community. I've never seen a scenario where they autonomously change. I would suspect that this is a scenario where another admin keeps switching it back to what they expect to be. However, it could be some obscure bug, but I tend to doubt it.

Thanks for the update.

Hi @Brendan Pujade , welcome to the community. If this issue is persisting I recommend contacting Atlassian Support. 

You can modify the workflow to allow the desired transitions. Without knowing more about your situation (requirements, team managed or company managed project, current workflow structure) it is difficult to provide more insight.

Hi @Rahul Patil , your post indicate Cloud but you mention on-prem. Which platform are you using? I don't quite follow where you are looking when you see "Don't notify me", can you share a screenshot? If you have Jira automation maybe consider sending the specific user an email upon creation.

Hi @Carolina Coco , Welcome to the Community. I recommend you reach out to Atlassian support especially as you are on Premium tier. The Community will be unable to assist with your concerns. Best of luck!

Hi @Zbyněk Hostaš , regarding why you do not get notified, is it possible that you have your persona notifications off for changes you make? Avatar - personal settings - notification settings/projects and issues whle that might explain your specific case it does not for the rest of the team. Are you absolutely sure the…

Thanks for the insights @Bill Sheboy . I don't disagree with your concerns. It is an interesting hypothesis you pose and just for grins I may try the refetch post trigger on my observations here.

Have you seen this article? delete-your-organization