Jack Brickey Expert

Hi @Roshini Kulaweera , you don't "download" it but rather simply add to your Apps. have you attempted that and had it fail?

Hi @divya reddy , what project type are you using, Company or Team managed. Look in the lower left? Regardless go to Notifications under project settings and ensure that "reporter" is listed for each desired update/event.

Hi @Harrica Rion , have you attempted using the export feature presented on the advanced search screen? You should choose the "Export Excel CSV (all fields)". You can also leverage the official excel extension to run your query directly from excel.

Hi @Mohammed Siyad , if CSV is not a good solution for you, then maybe consider the following add-on. While I have not used it, myself, I have seen it mentioned by a number of colleagues in the community previously. ceptah-bridge-jira-ms-project 

Note, if you can definitively define the "reopen" conditions you could add them to your automation rule so that, rather than send an email "hey go look at this", then you could reopen if appropriate.

Hi @Jeanne ROBERT , so OOTB JQL alone cannot analyze comment timing. A common addon folks use is Scriptrunner (lastcommenteddate) so if you have that addon or similar you can achieve thru the extended JQL functionality. However, there is a solution that can be achieved OOTB simply using Automation... create an Automation…

Hi @Elsa Mieusset , OOTB you cannot achieve that with JQL. Scriptrunner is an oft used solution but there are certainly others, e.g. JQL Search Extension.

@jyoti12345 , I have removed your answer from spam. The filtering for spam does not like URLs and I suspect that it caught this in your post.

Jira Company managed projects allow for sharing schemes and fields. You can create and share workflows, screen schemes, field config schemes, etc. I suggest reading up on CMP to see if it might meet your needs.

Hi @Andrea Dieguez , If I understand you're use case correctly here is what I recommend. First let me state that it appears to me that you will have different groups of agents supporting each physical office. Second, I have one fundamental question - do these "office teams" truly need to be restricted from seeing the…

Hi @rohit.deshpande , I am unsure what you mean buy maintenance window. What behaviors in your JSM project change during a maintenance window?

ok so I now understand what you mean by badge, basically you want something like how an Epic is displayed on a card in the backlog. First you are going to have to associate your data, e.g. "user informed" in your example, with a field. Then you need to add that field onto the card layout. This will allow you to display the…

Hi @Shobana Regupathy , there is no such association between projects. Might I inquire as to your use case to better understand your ultimate goal? This might allow me to provide more guidance. Basically, what behaviors are you hoping to achieve by having inter-project associations? 

Hi @Annie Besant Susaimanickam , there is insufficient info here to assist you. Please provide more details of the issue you are facing. Based on the summary of your post it seems that you are unable to locate a project. Here are some questions: * is the project a company or team managed project? * who is the project…

Hi josef.sirucka@papirfly.com , you have not provided much detail here, so it's hard to say definitively. However, you absolutely can create an app using the published APIs to update any issue's details. 

Hi @하지훈 a, welcome to the Community. Unfortunately this is not configurable.

I was referring to exporting the roadmap view. That is the limit of options OOTB. Maybe if you could detail what data this team is looking for there could be other options. I wonder about exporting to Excel for example?

Hi @ama , This is odd behavior for sure. I have been unsuccessful in my attempts to recreate. I have to wonder if this may be a bug. Would you happen to have another TMP project you could check? Also, just for grins, can we discount a browser specific issue by testing another browser, though I do not suspect this to be the…

Ah yes...I see. Indeed the behavior is not as expected. I would report to Atlassian support.

Thanks @David T Jones . Interesting approach. I have always used a dashboard gadget e.g. Pie chart to get this info. I do this primarily because I generally I am looking for not just the total number of issues but the total number of issues by some category.

Hi @Len Bergman , you could use the Export to provide a screenshot.

Thanks for the image. So if I choose a project from the "Projects" in the menu bar I am not taken to filters but rather directly to the project page. I am not aware of any config option that would explain this behavior. I wonder what you would see if you created a new project? I will continue to ponder this and get back…

Please consider clicking on accept answer.

Hi @Anand Kumar what you could consider is to copy the report link and use it in an automation rule. trigger - scheduled action - send email and add link to the body of the email with that said generally viewing the burn down is a good way to start a daily scrum meeting. Maybe you are sending outside of the scrum team?

Hi @Funda Demirel , the way this would be achieved in TMP is via a Custom filter. Click on the ellipses and manage custom filters. If not already present add a custom filter "status != done". When on the board you can then select More > custom filters.

Hi @Daniel Hamann , this would not be possible. Issues do not belong to boards so specific behaviors cannot be applied to issues based upon where they are created. Unsure if there is some addon solution to be considered here.

Hi @Sebastian Somi , welcome to the cloud. I'm not sure I know what you mean by "filter view" could you share a screenshot or provide more precise steps?

Hi @Manhar Sharma , if you are wanting to find any bugs that have linked issue... project = abc and type = bug and issueLinkType is not EMPTY If you want to find the issues that are linked to bugs then OOTB you would need to define a unique bug-link type... project = abc and issueLinkType = bug-link ...otherwise an addon…

I'm unsure to be sure. I have not seen this before. You might contact Atlassian support.

Hi @Vitorio Tadao Kuroda , If I click on any one of the filter counts presented then it loads in the filter results/navigator view. Are you desiring the behavior to be such that clicking = new tab? Please note that this is the behavior when clicking on most count results in various gadgets.