Jack Brickey Expert

In reality the Import ultimately will drive this project. At a very high-level here is what i have done and recommend: * Contemplate your current solution. Write down what is good that you really want to retain. Note what is undesirable and don't repeat it in Jira. * Construct the test project that you can later delete…

Nice! I need you to take me to the Coach and Horses badly. When I spent a bit of time in the UK I would go the the Crown @ Bray. Loved this place!

My favorite is general my next... ;-) There is nothing wrong w/ a good Duff beer either! DOH!

oh yes...the 60 is very nice indeed and prefer the 90! But the 120 is a special treat indeed.

@Matthias Fleschütz, what about your current workflow dictates internal and external? What variable would you propose to trigger the SLA on? If not Different statuses as Susan suggest does your workflow have different transitions to pending?

you should provide more details on your requirements so that we could definitively answer. What does "first" mean here? Maybe the use of Components could work? Or you mention "without plugins", do you not want to use plugins or you just don't want the up-charge. If the later then consider the free Automation Lite for Jira…

@Jay Pawar, that is a broad requestrian so unsure if you will get any takers or not. While I have migrated from other tools Pivotal is not one. While waiting for a response I would recommend entering Pivotal Tracker into the search here as there are a handful of discussions already. 

Oh sorry. I was not thinking of the default board that is associated with a project. I rarely use those boards as they are so limited in scope and I prefer the boards you create. With that said, all of this is static and cannot be changed. If you haven’t tried creating a Kanban board I would suggest trying. It is full…

interesting. I'm on cloud and have never seen this so am guessing you are on server. would you mind posting a screenshot and I will see if i can assist further.

@Tracy Yost, are you speaking about the sidebar on the right of a kanban/scrum board - the detailed view? If so you, and you are the owner/creator of the board, then - Board Settings - Detail view will get you there.

Kanban columns with multiple Status For which you desire an alternate apparatus Dragging and dropping to just the right spot While seemingly simple, is actually not My answer unfortunately No, for this I pled you don’t hate us.

Also consider simply using the magnifying glass for search. If you know the name of the filter you are after simply begin typing it in. It should appear at the bottom under Filters section. Basically, the new search is intended to be sort of a "find anything" solution but it is far from perfect. I really wish i could enter…

@Chris Ellard, it is really hard to answer this question but let me provide some guidance and some things to consider: * Installation of cloud is simple and you can be up and running on a basic solution w/in 1-2 days. Now this isn't likely to be what you would deploy but it is something you can use for trial and error and…

@Francis Schmidt, you set up notifications under Project - Settings - Notifications (not Customer Notifications). In that screen you will see various events that will fire email notifications. In you case above your userid needs to appear w/in one of the groups, e.g. Service Desk Team. If you are not an admin you will need…

@namshree, if this answered your question please consider selecting the checkmark. this helps others in the future searches.

ah ok so you are speaking fo the dashboard gadget "assigned to me". No you cannot edit it. but you can certainly add a filter gadget to your dashboard (if you own the dashboard) and use a filter that shows "assignee = currentuser()". I would also filter out the open issues since they would be shown by the current gadget.…

under Board Settings in the General Section there is a Share with area. You can edit and set to "any logged-in user"

this is not currently possible

@namshree, not exactly sure what the assigned to me "section" is you are referring to. However, I suspect this is the default filter that is in Jira to show you all of your Open (unresolved) issues. If you want to see resolved issues as well then simply create a filter, dashboard, etc.

When you say it isn't visible where are you looking and what are you seeing? For example, if you are looking in the view screen and you don't see the time related fields it could be that you have no Original Estimate yet entered. To test this you can go into the edit screen and see if the original estimate field is present…

This is a long standing request. You can see one of the latest issues tracking this - JRASERVER-41506. There is a cousin cloud issue open as well.

Answering which you should choose is not easy to do based upon the information you have provided. I will say there is a lot of reading material on Atlassian's support site to help w/ this. Having said that if you plan to do any SW development I would most certainly go w/ JSW over core. JSW isn't 'all' about agile even…

That depends on what version. If on Cloud and the new UI click on magnifying glass and under Boards click view all boards. If on server there is a Boards drop down button, click on view all boards. 

Click magnifying glass then under filters click view all filters. 

understood. just verifying what i suspected. the reason the thumbnail is there is that text area is in context during the drag drop. I wish I had an idea on a solution but I don't at this point.

I'm a bit confused. Your original question indicated you want the ability to change from approved to rejected. If that ultimately is your goal then an agent should be able to do that by going back to Approval or simply directly from Approved to Rejected. Now it may be that the devil is in the details. Your recent response…

@[deleted], yes this capability exists. You can use time and/or story point estimation/tracking. Have a look at the below documentation. Time Tracking Results - you will see a number of articles explaining how Jira does this "Time tracking" Addons - these are additional addons that, if the native app doesn't meet your full…

@Clint Young, this is an old thread. In general you are best served putting in a new question if you can find an answer in the Community already. With that said, the default is "unassigned" and you have to change it to Project Lead or Component lead to get a different behavior.

This is driven by the workflow you have defined. If you do not have a transition back to the 'Approval' status then you cannot get there. If you have the "All" transition into the initial status (open, to do, new, whatever) then you could have someone transition it to that status. Long story short, have a look at the…

can you share a screenshot of what you see? It may be that the sidebar is collapsed or something else.