Jack Brickey Expert

yes you need to be the project owner/lead or system admin.

so you want to change the "type"? if so go to the project > Project settings > Details. there should be a drop down on the type.

@Adam MacDonald, Cloud is a different beast and you need to simply create a new Cloud instance and migrate the project data. You don't need to transfer licenses. If you are asking about some sort of financial concessions I would reach out to Atlassian Support. I have no idea if that is possible.

@Vic Wes, welcome to the Community. It sounds like you want the initial status of an issue to be changed? For example maybe the initial status is "To Do" and you want "New". Is this the case? If so then you simply need to edit the workflow associated w/ the project and issue type (if multiple WFs) and change the name of…

Duplicate post. 

@Johannes Schneider, I added an answer to the other post. Regarding this error are you able to reproduce it?

@Johannes Schneider, This issue has been reported in CONFSERVER-24804 which is marked as gathering interest. I also found a similar Cloud issue that was marked as Won't fix which is unfortunate but somewhat understandable I guess. The issue is that Safari's shortcuts take precedence. Now if Confluence was a client side app…

What browser? Have you tried a different browser?

Jira SW includes and is built on Jira Core so if you have SW you are good to go.

@Max Deinko, how are you accessing the two screens such that you see the difference? 

you don't have any control over how the fields are placed at least not OOTB. You might have a look at the Marketplace for an addon but I'm not familiar w/ any at the moment.

p.s here a a good read - Customizing cards that may help. That link is for Cloud so if on server then select server and version in upper right of that article.

@[deleted], welcome to the Community and certainly commend your efforts combing thru documentation. Can you better explain what you mean by information to show in one row? Hazarding a guess here - are you trying to edit the cards on the backlog of a Kanban board to display certain fields? If so, and you are the board owner…

Notifications do not come from the inbound email address. If the user replies to the create notification it should go as comment. Have you as yet tested this? If you are seeing something different please provide the details so I or other can assist further.

@Laura Zuluaga, welcome to the Community. You can achieve this by going to the Search issues view and creating a filter, e.g. project = abc and then click on the icon to export (three-sided box w/ arrow out the bottom - at least in cloud this is the icon). Select "Export Excel CSV (all fields). Now keep in mind that some…

@OToole, have you considered simply including the jira issue as a filter list and include the fields from Jira that you want displayed? In this way Confluence is always kept up to date. 

@fharden, i'm not sure what you mean by "handle" but might I suggest that you have the project's Customer permissions set to allow "Anyone can send a request via the portal or email".

I will be attending and looking forward to it. For me it is about walking away w/ the following: * getting a big picture view of the company's strategy and roadmap * picking up best practice ideas from the sessions * finding those must have addons that could really increase productivity for my company * meeting w/ others…

Yes

This is not possible unless you wanted to modify the code.

@Priscilla Monteagudo, changing the workflow to add a reopen transition will not impact anyone or anything that exists it would only add a new transition and as I said you could either hide the transition altogether so only you see it and/or remove it as soon as you are done with it. That said if you don’t choose to do…

I can't tell you much from this picture. Some lines are chopped off. In any event here is reality. You must have a transition from "but it is here" back to "Should be here" or the box above it. There is no other way. If you have a transition back to the very first box from say the "done" or "closed" final status then you…

can you provide a screenshot of your workflow? and which status the issue is in and which one you want it to be in?

@Priscilla Monteagudo, welcome to the community. you need to have a transition between the two statuses for that to occur. If you are an admin you can add the transition to the workflow. If not please speak to your admin. You can see your workflow and transitions by clicking on the view workflow link in the issue view…

@Teo Pascalev, Welcome to the Community. I'm not sure about your deleted post TBH so can't directly comment on that. As you may be aware the Community is largely comprised of users just like yourself, this includes me. I clearly get your frustrated and would like to see if there is anything I, or others in the Community,…

@[deleted], there are a few ways of doing this and are outlined in other threads. Here is one and you will see others in the bottom right of this screen under Related content. My vote is for automation.

@Peter Madsen, ah so now we have the smoking gun. 7.3 is a very old version. If you check the documentation you will see that the Sprint Report changed in 7.5 it appears. I would recommend upgrading to a newer version of Jira as there are a lot of improvements since 7.3.

@Carol McDonnell, Assuming you are on cloud, the new UI does (should) provide the ability to select who the comment is viewable by via a drop down. Below is what I see on my instance.

Can you elaborate on how you are doing this? maybe some screenshots. You should be able to edit the workflow double-click the transition and rename it then publish.

Yes you certainly can set up Jira to assign issues based upon a condition. For example you could: * use the Components field and make that required during issue creation. Then set the assignee based upon the component. Read Organizing with Components. * use an automation addon like Automation for Jira (lite) and each time…