Jack Brickey Expert

you don't convert the Kanban board, you move the issues from the Classic project to a NG project. Here is some info should you choose to go that path but I recommend consider this carefully as you will loose any flexibility you may be leveraging in Classic. Migrate between Classic & NG

if you are an admin you should go to project > project settings. In the first section on the sidebar you should find Delete Project.

that is not something that is possible, today at least. you might wish to provide feedback to Atlassian via the feedback link.

@Carlos Hidalgo, correct you will want to configure your board to meet you needs. here is an example. You can elect to stack up your statuses w/in a column or break them out. TBH, I rarely have my complex workflows where single status has a dedicated column as the board would become unwieldy. I generally focus on the…

@Carlos Hidalgo, a board doesn't inherit the statuses of the workflow by creating columns for each status. You need to go into Board settings > columns and drag the statuses into the desired columns. You may wish to add new columns of course to contain these statuses. 

You are most welcome. If your question is now resolved be sure to click the "Accept answer" above as it helps others when they have a similar question.

I don't know of any means of doing this natively. You might have a look at queues for jira service desk addon.

Hi @Matt Naghieh, there are different solutions for this but my recommendation is contingent on how you define your queues so if the following doesn't make sense or work for you please provide the details of you queues. It also depends on clarification of "when a ticket is assigned to their queue", i.e. what action and by…

Ensure the client is not in a group/role that is common for permissions across all projects. Remove the user from the group/role and create a unique group and place them in that and use that group in the one project.

the box will show up if you have estimated time for the task otherwise Time Tracking fields are not displayed.

@Usman Jalil, so you are saying that some SLAs are displaying and some are not. There must be something unique between the issues. I have never seen an issue w/ an SLA not display the SLA in the queue. if you compare one that displays and one that does not what are the deltas? issuetype? priority? type of SLA, etc?

yeah i was wondering if you were using Portfolio. I don't have any experience w/ Portfolio. I'm going to move this to the Portfolio collection in case someone there will see it and comment.

@Felix Jiang, i'm not familiar with "Roadmap Scope" or "Roadmap Report". Can you share a screenshot of what you are looking at? Are you on server or cloud? Maybe these are filters? 

@Jeff Skipper, I have the same question. I was just thinking this morning that I have not heard much from the AUS AUG lately.

@Emily_Stubbs, I don't think anyone in the Community can definitively answer that. Most of us are users and those Atlassian's that frequent likely are not in a position to commit here and finally IMO, the Community isn't a great place for product commitments. That said, I would suggest the following: * send feedback via…

You have two options AFAIK: * addon - like Scriptrunner, Secure Fields, etc. If you need to do a lot of field restrictions or already have an appropriate addon go this route. * w/o addon - remove the field from "edit" screens and add it to a "transition" screen. Then create a transition , e.g. "edit fixVersion" and add a…

I believe that Components can only be created by those w/ Project admin permissions. Please check project > project settings > permission > Administer projects. You can't prevent project admins from creating components. 

@Russell Stanford, not actually sure. can you share the reference where you are reading this so I can possibly answer? 

@Tanel Koll, given the info here my first guess is that the active sprint board filter is filtering out the issue being added. You mention that in the backlog you see a link to the sprint but it doesn't work. can you share a screenshot of what you are seeing?

@Shilpa G, here are some documents that should help you in creating roles/groups and details on permissions. * setting-up-service-desk-users - this is a good introduction to users for JSD and has some good links at the bottom that will take you to useful details * managing-project-roles Now with that said, you mention…

@Bridget Maloney, to the best of my knowledge this is not possible. JSW/JSD doesn't have a way to convey the relative position. While in JSW you do have the ability to use Ranking I don't know of anyway to translate that to a location in a given query. There may be some addon app that would help but I am not familiar w/…

Ok while this certainly could be a bug my head is not there yet. Rather I think there is more likely an explanation. Can you please provide screenshots for the following: * the results of your JQL query search * the Issue Detail view for an issue that is not shown that you would expect to be shown. I want to see what is…

@Mike, can you add a link to the documentation so we can pass that info on to Atlassian?

@Matthew Volpe, when you say neither work how are you coming to that conclusion? The first one should work but to test this can we step away from the board for a minute and try a simple test? Go to the Search issues view and enter the “component not in (A,B,C,D,E)” into advanced JQL query. Looking at the results does it…

as you have observed it isn't an option. You could consider opening a suggestion w/ Atlassian here.

Don't "delete" the user. deleting is a bad idea and, as you have seen, is messy. Simply Deactivate them as a user. Now if the user is still w/ you but simply no longer an admin then just remove them from admin role(s).

oops... i see you are on NG so my suggestion does you no good here. :-)

@Nathalie Cotté, it depends on the exact behavior you want. Here is one suggestion I would recommend. Add a sub-filter that will remove the DONE from the board after being in the DONE status for more than x-days. 

@Ismail El Hammoud, welcome to the Community. You simply need to do the following: * create a group w/ those you wish to alert. if it is only a single person then skip this step. * create and save a filter that captures what you want to share in the alert, e.g. status !=done * edit the filter details and add a…

ah, got it. no those are indeed for Confluence not JSD.