Jack Brickey Expert

Ranking in Jira is based upon lexoranking or in a bigger word - lexicographical ranking used in ranking items w/in a DB. While you can actually display the value, and I do in one scenario, it isn't really human consumable (at least not this human). It is string sortable however which is the way it works. Now with this…

and if you are on Cloud and you do not see the image below then check w/ you admin as they may have it disabled.

Note if you are talking about JSD NG, which it appears you are, it is still in beta so I'm not sure I would look to move production projects. Following Summit I have added NG JSD templates but only created a test project into my production instance. Now if you are maybe talking about moving a JSD project over to JSW NG for…

what does your workflow look like? do you have a transition out of Done back to Open? If not you need to add the transition or allow "All" transition into Open.

There is no concept of multiple emails for Jira users so for this to work the other emails would need to be unique users and these users would need to have the necessary permissions to browse and comment.

Hi Jeevan, it sounds like you are using Cloud. If so, given your claims of nothing changing I would suggest you reach out to Atlassian Support.

Have you had any luck in finding the cause? If not, check the logs or try to break this up into smaller chunks. Try to do say 100 initially, if that fails try the next 100 or so. See if we can zero in on cause.

Then something is very strange. I’m suspecting you have duplicate users with slight variations in the userid. If you are not seeing “bug” listed in that filter then either there are no bug issuetypes in the project ES, unlikely, or there are none assigned to x.y. feel free to screenshot where the bugs are being shown with…

Not sure exactly what you are wanting TBH. However, if you want the roadmap then you are restricted to NG projects and the boards that are presented there.

yes. if you are on Cloud you can click the magnifying glass and at the bottom where you see advanced search select boards. find the board and at the right click the ellipses and copy. then you will need to update the filter to reflect the new project(s) etc. that will yield desired results.

this sure seems odd. So if you go to Reports > Sprint report are no issues shown after sprint closed? If not then, I'm wondering if there is some automation that has gone bad. For example maybe you have an automation intended to clear the sprint field if an issue is not completed in the sprint. Shot in the dark here.

Consider adding a date field. When you release do a bulk update and fill in the field. 

no. admins will always see unless you delete it (not a good idea IMO). Remember, as an admin, you can login as another user to test what they can/cannot see.

there is no JQL for "favorited" items (projects, filters, etc.) 

The variables available are limited (below), at least in cloud. you might consider an addon, e.g. Automation for Jira (or other addon) it may meet your needs.

Boards need to be shared. Check w/ the owner or admin to see if it (they) are shared w/ you. As for creating a board, if you are on cloud and click on the magnifying and at the bottom click on advance search dropdown and select boards. you should have a Create Board in top-right. If on Server clicking on Create in menu bar…

Picture a dense fog in the streets of London and you have an idea of the inside of my head at the moment. It was a really great Summit and if you weren't there but followed along in Slack summit2019 channel you should have a pretty good idea of this! Here are some of my key take-aways: * Vegas venue is Huge - if you ever…

it sounds like you want to be able to reference an existing filter you have created and saved. Unlike the Board's filter itself this is not possible for quick filters today. you would have to use copy/paste.

Just coming off Summit. There was plenty of talk and focus on NG so clearly NG is a major initiative for the company. With that said, there is no public commitment to this AFAIK. I would highly recommend using the feedback link if you have not already done so.

Hi Shawn, and welcome to the Community! Are you on Next-gen project? If so check to see that you have Reports enabled under settings > features. A screenshot of what you see might help w/ isolating the issue. I assume that you are indeed using scrum and not kanban.

I was looking for a way to do this using automation but not sure if it is possible since there isn't a trigger for when the customer actually submits their satisfaction. You can play w/ it and see though. Certainly you can use the JQL of "satisfaction < 3" as the 'if' condition. Otherwise I would set up a filter and run it…

Hi Michael, yes they will persist. At least it does in Cloud and fully expect the same in Server/Data Center. You can always create a test issue and try it out too.

I don't know of any way to do this OOTB. I found this addon in the Marketplace and there may be other addon solutions - sync-issue-to-outlook-sito

 Are you sure that assignee x.y has bug types assigned to them? can you try this JQL and assess? Project = ES and assignee = x.y Do you see bug issues listed?

In cloud go to project settings > details. There you will find project name and Key where you can modify. 

My thoughts: * Think about how similar or dissimilar your teams approach work. * Do you need different permission schemes? * Can you live with Components as a means of separating your teams? * Do any of the teams need to keep their info private from other teams? * how will the project or projects be administered? Multiple…

@Eddie M , I'm not sure I understand the question. Are you saying that clicking "Next" does not take you to the screen to complete the creation of the issue or something else?

* Creating JSW clones * updating JSD issue based on it linked JSW issue * auto-closing issues in waiting for customer status for extended periods

Welcome Bharat! Hope to meet you here soon if I haven’t already. 🤪

If the current interface doesn’t work where someone clicks on the “+” to create an issue and fill in the blanks I’m not sure what solution would meet you needs. Maybe a JSD solution rather than JSW? What are you finding challenging about the current issue creation for your non technical users? Understanding that might help…