Jack Brickey Expert

I don't use JWME but from what I know I would check the workflow. Edit it in diagram mode, find the transition(s) to in progress and look at the post functions.

if you are using Jira for managing user licenses then focus there. In User Management if you show active users for confluence is it less than 50? Inspect one user that should NOT have confluence access. Edit that user and see if the Confluence app is checked? If it is then you have user w/ Confluence access that do not…

@Larette Fontenot , did you figure it out? What was the cause??

 If you go to QA – 20 can you do any sort of edit can you transition, can you add a label etc. I do not believe that flag has a different mission and the other edit function. If you can do other editing except flagging I would reach out to Atlassian support. 

It seems as if you have been pretty through here. If all others except you are receiving notifications here are my thoughts: * check with IT to see if the emails appear at the server. I wonder if Junk/Spam Mail is a possibility here. * Im guessing that this isn’t a situation where you are making comments etc. since you…

If memory serves me, Components is not there for Business projects only Software projects. 

I would probably try the following which requires an addon (no OOTB solution). * add a transition to my statuses called “clear label”. This transition would be a simple reentrant to the same status. * use an automation addon or scripting addon. I have Automation for Jira so would choose that. Trigger on the reentrant…

There is no way to do this OOTB. I would recommend you search the Marketplace for a possible addon.

Yes. Just go to Reports and add a new report. If that does not meet you needs please provide more details of what you are seeking to accomplish. 

While I have no experience with it, I see this one mentioned often in the Community- extension-for-jira-service-desk. Give it a try and/or search for others.

As you mentioned there are two paths: 1 project or two. The choice really comes down to a few things: * can/will the workflows be the same for each issue type * will you want the same screens and custom fields * Do you need to restrict permissions for any of the projects/teams in my opinion if you can stick with one…

You cannot OOTB. Check the Marketplace for possible addons if that is an option for you.

Not OOTB. I understand there are addons that could fulfill the requirement. I recommend you search the Marketplace if that is an option.

Have a look at this document - creating-issues-using-the-csv-importer

Yes. A trial is fully functioning version it just works for a limited time. 

there are two possible solutions: * Change swimlanes to "By assignee" * use Queries and set the JQL to - assignee = currentuser()

Ah ok. Hopefully you have it working now. If not let me know.

Ok so you are sure you are editing the “inactive” copy and on the active one? You should be able to add a transition to the inactive. Just to be sure here. open the active and “discard draft” go to the inactive and click edit. Rename and try to add transition. 

You need to edit it in draft form. Make a copy of the current workflow. Then scroll down in the edit workflows to the inactive and expand. find your workflow edit it save it. Now make that new workflow associated to the issue types that you’re interested in. 

you may be project admin but not system/jira admin. Check the project settings > permissions for the delete permissions.

This is certainly a unique question that I have not fielded before. There has been similar questions around decrementing support hours. In any event this certainly is not possible OOTB. However, you could create a solution with addons. For example, I found Sum up for Jira with which you could create custom fields and set…

To receive a formal answer pleas reach out to pricing support team. As I understand it, you would either pay the lapsed mtce period or purchase a new license, whichever is cheaper. So for the sake of simple math.... let’s say a new license = $100 and annual mtce = $50 per year You are covered months 1-12. If you don’t…

Nice!

Whoa!

I love the look back!

I think this is more of a discussion than a question TBH because answers will be opinions. For me having such feature is of minimal interest. There are so many good and free tools out there already. I use Skitch personally and love it. Sure it would be nice to have it automatically attach to an issue but I can think of so…

Dan, You cannot add fields to what is displayed for existing tickets. So even if you could add to the create issue form, which you cannot, it would not show in the list of issues.

Correct. Inactive users will fail. I don’t know of any way to be notified. Maybe an addon?

If you are confident that no one changed anything then I would reach out to Atlassian support. It is possible that an update went in overnight that compromised something. 

i assume you will want to start with creating a filter that excludes some orgs... project in (A,B,C) AND reporter not in organizationMembers("x,y,z") replace x,y,z i'm unclear what you mean by report graph, i.e. whether you are in the Reports section of a project or maybe you are trying to add a graph to a dashboard.…