Jack Brickey Expert

@Aaron Geister , take a close look at one of the 'customers' listed at the root level. Inspect them under Jira settings > User management. See if they exist there.

Ok ignore my previous details. It appears you can either chose an "existing" project or a "filter", my Norwegian is poor :-). Are you choosing the "existing" project option to create the board? Assuming so, can you verify that the existing project is indeed a Software project? Are you on server or cloud? You mention…

FWIW, the only reason to have an Archived status is if you want to be able to separate "Done" from "Archived". IMO adding the extra step is going to come back to bite you and add unnecessary complexity. Of course that is just MO and I don't know your requirements. :-)

there are other threads in the Community discussing how best to incorporate QA into an agile workflow. Which I think is at the heart of the debate here so you may wish to search a bit to get more insight. With that said here is my opinion on this... I concur that you should not use a workflow that only completes a task…

what are your requirements for archiving. IMO, you don't need to do anything with them. What you want to do to meet your "disappear from Kanban..." is to simply add/change your kanban's sub-filter to age them off the board. Something like this... resolved >= -4w OR resolved IS EMPTY change the interval to meet your needs. 

Go into Automation view and click on this icon. Change to person who triggered.

The only case I have ever seen where a project does not appear in the drop down is if the project you are trying to create the project for Is a Business project. Please verify the actual project is indeed a SW project. Note, if you in fact have a Business project you cannot/should not choose the first entry as show below…

So it appears you have created an issuetype called “Test Cases”. In the “QA Test Cases” swimlane query can you copy the filter and paste into the Advanced search for issues. Are issues returned? If not, that would explain not see8ng them in the board. If you do then pleas check your board’s filter and sub-filter to see if…

You cannot add columns to this view.

If you are using Classic project and are the board owner you can go into Board settings and add a quick filter. However if you are in a Next-gen project then you cannot accomplish this.

Hi @charan kumar , is there a question here? It seems more like a statement. What you have conveyed is how it works. Generally I either will estimate time in either the story or the sub-tasks but not both.

I found the following in the Next-gen documentation but it applies to Classic as well.

Something like this resolved >= -1w OR resolved IS EMPTY

How are you assigning to a group? I’m guessing you are using an email that maybe is a distribution list or something. Assigning issues to a group is rather flawed.

That is going to be or become one big board. use one of these... status != done resolution is Empty order by project asc Adjust to to meet your needs. If you don’t exclude Done then you may want a board sub-filter to age them off the board after 7-10 days

Hi Molli and welcome to the Community. It may be that you are actually using a Classic project rather than NG. What options do you see in the sidebar? You should see a small purple folder in the bottom of the sidebar and some verbiage indicating NG. Also, if you go to Project settings you would see Features. 

If I understand I would try this Assignee in membersof (xxxx) and assignee = currentuser()

Are you an admin? If so you should see Jira settings in the sidebar after clicking on the Jira icon in top left corner. If you are not, you need to talk to the admin to have him or her add you as an admin.

So I’m guessing you want to copy the Assignee into a custom field for some reason? If we understand your use case (what and why maybe we could offer further input.

yes. now you mention "preview-board" but I think you just mean the kanban board. 

this is a next-gen project which does not allow editing the card layout like you can in Classic project.

I have not yet run into this but am wondering if it has to do with recent changes to comply with gdpr. Here is an article on the changes. I just tested in my cloud instance and both new issue view and old issue view are displaying the user name. As best I can tell, once saved it should show user name.

ok. so yes the create a request via email for Jira is configured as you have done and appears to be working. Now on your "move access" topic, I assume you are referring to the earlier mention of being unable to transition an issue that is being created by email? Have you checked the workflow for the Issuetype that is…

that is unfortunate on the available post functions. For server then I like your Option 2 for sure. I use the addon and love it.

@Jake Brain , Is this still occurring? If so it may be an issue in your instance. I would recommend contacting Atlassian Support so they can log in and have a look.

For Epic issue types there are indeed two different statuses: * issue status - the status we all know and love for all issue types * Epic status - a unique status for Epics only there are a number of threads that discuss the why's and wherefore's of this but basically an Epic can span multiple projects and there has…

well written @Manon Soubies-Camy . One question here, does Server not have the Post function for "Update issue custom field"? In Cloud I have this and am able to use it to set the Epic Status to Done when the issue status of an Epic is moved to Done. Of course this means you need a separate WF for Epics, or maybe it would…

it is hard to say the best solution for you w/o really understanding your teams and work. However, my off-the-cuff suggestion would be to create a different project altogether of your team. While you could certainly add new custom fields and add them to the various screens (create, edit, view) in the existing project the…

project = abc AND "epic link" in (xxxxx)

agree, everyone views things differently. For example, IMO, milestones is not a good measure of word done. It is a measure of reaching a goal. Work done might be features done vs. committed for a given category/weighting. For example the team may have the following goals for the quarter: 5 - High priority features…