Jack Brickey Expert

this is not possible OOTB and I don't know of any addons that would fulfill either. The think to understand is that if you were able to hide a column then it would compromise the drag&drop capabilities.

great to know. now i'm not so confused. :-)

I would suggest using post function in the workflow to require updating the field or requiring the field to not be empty when transitioning to Done or other status. Of course there is noting you can do to enforce accuracy.

TBH I’m a bit confused by the addon you are showing here. I don’t find in my instance nor can I locate in find new apps. However, “Activity” is in my instance and I am assuming it has been recently added into the new issue view likely due to it being heavily used in the old view. I’m interested in better understanding the…

Did a quick search and found this article that might lead you in the right direction. If not simply search for KB setup. 

Yes. That is one of the key features of JSD. You can check the documentation for details but it is pretty easy to setup. Go to the project in question and then project settings>knowledge base. Note that access is available via the portal not Confluence directly. 

At the moment you are limited to the field types you see. There is a text field but unsure of the number of characters.

Natively you cannot. However an automation addon could meet your needs I think. For example Automation for Jira has the ability to update the Organization field based upon the email domain of the reporter. You can also look at Scriptrunner, Power Scripts, etc.

if you want two statues that are considered as DONE in a scrum board then both must be in the right-most column.

if you want to do my reporter you will have to construct a query for each reporter and then any reporter not in a query will fall under "everything else" swimlane. reporter = fred reporter = sally reporter = rachel reporter = samir ...

Elizabeth, i'm sure you are correct here but not exactly sure what you mean by the "Customer drop down list when setting up an Account". When I add a customer I add a customer to a project I click on Add customer... using that method there isn't a dropdown.

in the search box enter "sprint"

@Chip Sjule , * navigate to the issue detail view for the issue you are saying does not have an SLA displayed in the queue view * please verify that there is indeed an SLA metric displayed in that view and not the SLA metric name * Navigate to the queue where you want to see the metric displayed and verify that you indeed…

There are three macros that exist for sprints that can be added to a Confluence page: Days Remaining, Sprint Health, and Sprint Burndown. You can use this and they are clickable for more info.

customer are alphabetical by first name in project > Customers page. Outside of that I don't know of any way to change the order.

There isn't that capability today. For classic projects I use Automation for Jira to do this but it does not (yet) support NG. There may be an addon that supports it today but unsure.

@Gustavo Gei I assume you are on Cloud since you are inquiring here. My cloud instance is not experiencing any issues but that means little in the Cloud world. I would recommend contacting Atlassian Support so they can investigate. If you are on server then contact your system admin to look at the logs.

I think you are referring to providing an Open portal for creating issues in JSD. This is indeed available in cloud but believe it is not (yet) available for server.

You mention "customers" do these users have access to the JSW application? Consider the following approach: * create a custom field (single select) that the user would chose. The values of which would mirror each Epic * use an automation addon to add the issue to an Epic based upon the value of the field.

does the sprint show in the "sprint not in closedsprints()" query? if so then it wouldn't be closed. 

haven't proofed but try this as a starter. tweak as necessary... this week: duedate >= startOfWeek() and duedate <= endOfWeek() next week: duedate >= endOfWeek(2) and duedate <= endofweek(7)

ok so definitely remove the "status != Resolved" next to test your theory please run this filter. project in (cbu, crb) and sprint not in closedSprints() add the Sprint column and inspect

you could use Category to define the "top projects". Yes it is manual but then again I expect top projects will change constantly in an organization. You can also create filters, favorite them as top projects and place the Favorities filter gadget on a dashboard.

@Jaime_Hernandez , what do you want in the report? Are you wanting a filtered list of issues by your SDT members. Generally, I build a dashboard for a given JSD project to monitor the activities. You can simply include the Assignee field to see your SDT workload and activities.

please share your current filter. I suspect something is amiss there because you certainly do not want issues from old sprints displaying. Generally if your scrum board filter would be quite simple something like... project = ProjectA or project in (ProjectA, ProjectB, ProjectC) but there are certainly cases where a more…

I love my coffee too but I have weaned myself down to 2-3 c per day. I used to drink way too much. :-) It needs to be very good coffee and I generally use my Jura espresso machine. However, it has been out of commission for sometime now so am using my french press or drip. I have exhausted my ability to repair the Jura…

It isn’t designed to do that. You have to choose the desired date and time. I guess for the “why” it comes down to attempting to understand what the majority of users would want and implementing it. I’m not sure the majority of people would want it to be “now -“.

You can use a Post function for each transition to assign to an individual. IMO this is sort of non-scalable in a big org where developers vary. 

you just need to ask your admin for project create permissions.

not elegant and not OOTB but you might investigate using labels and automation where the labels equate to the columns. then using automation addon (e.g. Automation for Jira, Scriptrunner, etc) every time an issue is transitioned then replace the label. Finally build your 2-d based upon labels.