Jack Brickey Expert

Hi @Hizkeel Khan , you will need to create a custom number field that will be incremented using an automation rule triggered by the issue linked action. There are a number of similar posts in the Community that you might want to search for if the details of how this is achieved is desired. However, a bit of playing around…

Hola @Analia Busso , si está pidiendo capturar el número de hijos bajo un padre, entonces tendría que crear un campo de número personalizado y asociarlo con la tarea principal y luego usar la automatización para aumentar el recuento cada vez que se creó una nueva subtarea bajo un padre determinado. JQL no ilustra los…

Yes. But more data about your needs would be helpful.

Hi @lad6bp , does the issue key not provide a clue? If you open the issue in detailed view the breadcrumbs at the top illustrate the project. What view are you looking at? Can you share a screenshot?

Open ticket here - Atlassian Support

You can open a support ticket to check if email is blacklisted

If there were as many issues affected as you said then it was likely a bulk edit action.

 😣 well I see you are on TMP project so you cannot. That is only CMP feature.

I would suggest reaching out to the vendor for support.

In fact it will not, sorry. As @Mathias Richter pointed out ordering on boards is only by rank and this cannot be overridden. You could create a swimlane for "due this week" or similar if that would help. Or you could set card colors by queries that involve dates.

Have they checked their junk mailbox? Has anyone with the same domain received an email? Invite email aside, if they enter the login URL are they able to log in?

Use a filter like this... assignee = currentuser() order by duedate note that boards are not the best means of viewing issues by dudate IMO

Hi @Hizkeel Khan , I can't get to this right now but there are a few posts in the community on this you might find useful. Just use the search bar and look for "automation count transitions" or "automation count reopen", etc.

if something has resulted in you clearing the parent field on any number of issues then unless you have some means of identifying them via a JQL query, such as label or custom field value, etc. then there is no way to easily recover the parent information.

You can use bulk edit if you can identify the issue to be edited using JQL.

Hi @Hizkeel Khan , hopefully the following helps you out. * in order to report on the time an issue is in a particular status. You will need a third-party add-on for this. There are a few out there that present time and status. * If you wish to have a count for transitions, then you will need to create a custom field to…

Hi @視恵 手塚 , welcome to the community. It is worth noting that "epic link" has been deprecated and replaced by "parent ". Is it possible that the parent field still exist for these 14,000 issues? If your parent field is empty, I'm afraid there's no way to query for "parent was…".

Hi @Ardjan Besse , welcome to the community. Assuming planned end only applies to scheduled status try this. Status = "escalated / on hold" OR (Status = scheduled and "planned end" <= startofday(30))

Hi @XSEED Tech , welcome to the community. To be clear, issues do not belong to the boards, but rather they belong to projects. Boards simply display specific issues based on the underlying filter query that defines the board. Armed with that information, if you wish for an issue to no longer appear on a board, then you…

Hi @Rees, Ian , it looks like you have done your homework and likely already know that you can't apply field permissions (JRACLOUD-69298 ) in Jira without an addon app. If an addon is an option consider searching the Marketplace e.g. Custom-Field-permissions 

That is something that you need to answer. What event drives you to want to copy the value from one issue to the other? Maybe it is the linking action? In other words, you could trigger on issue linked and then check some conditions to verify all aligns with when you want to copy the field.

What do you mean by "tag"? Do you mean add as a label? If so, you would need to replace the spaces with some character, e.g. The-User-referraled-to-the-self-Service. Personally I would opt for something more concise like "self-service". The real question here is whether you need to query for issues with this distinction.…

Hi @Doireann Casey , no you cannot move issues yet (AUTO-549 ). You might look at this workaround- move-an-issue-to-another-project-using-automation 

hi @ali , welcome to the Community. Please share a screenshot of your automation, highlighting the areas that are not working. This will allow me to zero in on an answer.

Hi @Doireann Casey , welcome to the Community. You can't move an issue between projects. I think you are trying to use the Move issue to board action which, as described in the action description, You can move an issue from the backlog to one of the board's columns, and vice versa. This occurs within the same project. let…

Hi @Rohan Bharadwaj , a "PPT"? Have you perused the documentation on JPD? jira-product-discovery 

Hi @Ken Parry , are you saying that you want to pre-populate fields in the Create screen during the create process based upon user selection? If so you will need to consider an addon app. As you likely know, you can have field config schemes and associate to issue types and you could have default values for various custom…

Hi @Vivian Uju Okafor , I am not following what is going on here. Are you saying that you cannot log into Jira? Are others able to login to the instance? Is it possible that this free instance you have has been idle for a long time? Atlassian will decommission old free instances that have not been used for several months. 

Hi @Matthew Parker , welcome to the community. There is not a feature for this OOTB. You might check the Marketplace if that is an option, though I am unaware of such an addon.

Hi @Adrian Goliasz , I would suggest using a custom field for this or add a value to the Resolution field rather than an actual status. With that opinion out of the way, no you cannot add a new status without updating the workflow.