Jack Brickey Expert

Hi @shivani shirguppi , while you can certainly link two JSM issues, customers cannot do this within the portal view. Regarding copying the data from one issue to the other this can be done with automation.

Lo siento, lo escribí mal. Debería ser un filtro JQL. Utilizas JQL al construir tus filtros rápidos. Sin embargo, me refiero a la creación de filtros en la pantalla de búsqueda de problemas avanzados. En esa vista puedes crear, guardar y compartir filtros.

Hi @Chuck Schauber , indeed a workaround as I think my answer conveys. You may wish to provide feedback to Atlassian via the in-app feedback link under the "?" Icon in the upper right.

No that is a shared board experience managed by the admin. It is an interesting ask. Generally this isn't something that would make sense to do. What is the scenario where you would want to allow users to reorder?

hi @s_reyna , No soy consciente de ninguna posibilidad de configurar permisos en los filtros rápidos. Puedes compartir filtros JL con partes específicas, pero no filtros rápidos.

sounds like you are good to go? please consider accepting the answer if so.

Hi @Tilman Ulshoefer , You should move that last branch under the previous branch right after the clone issues action under the first branch. You may need to add a "refetch data" after clone action.

Hi @Paulo Roberto dos Reis , Você deve usar o Jira Service Management e escolher o modelo apropriado para suas necessidades, como ITSM.

Doh! Got it, thanks. I checked for a JAC suggestion ticket but did not see one. The only solution I could offer is add project key to project specific labels. 😏

Hi @Teke Máté , unfortunately you cannot setup a policy for customers. see if this old post helps - Enforce-MFA-and-Password-complexity-for-Customers 

Hi @Tom Scoggin , the system default labels field is intended to be global and this cannot be changed. However, you can add a custom labels field to your project. Just don't name it "Labels". 🙂

Hi @alice leite , you can achieve this, I think, within a specific board simply by clicking on the users avatar. This will filter out all issues that are not assigned to the specific user. Now I may be missing the point of your use case so if you could explain in greater detail, what you are attempting to achieve I could…

If you want to retrieve the project key for the triggered issue use {{project.id}}. If you want something different (project name, ID, etc.) check out this documentation resource - jira-smart-values-projects .

Hi @Wafa Hasnaghina Ulfah , this bit of you JQL is invalid - project = "{{issue.project.key}}" you mention that you want to detect project based on the issue. I assume that you are referring to the trigger issue. Might I ask why you want to detect the project? What do you want to do with it precisely? Do you want to…

Hi @s_reyna , No es posible controlar los permisos de los filtros rápidos independientemente de la propia placa. Es decir, si un usuario tiene acceso al tablero, también tiene acceso a los filtros rápidos.

There isn't an automated means of doing this within post functions OOTB. Here are options: * use a third party addon that extends the workflow capabilities to include conditional post functions. * use a transition screen and educate the team to enter the date only if the current field is empty * use Automation (but you…

There is an active incident https://status.atlassian.com/ this is likely the cause

It may be associated with an active incident https://status.atlassian.com/ 

There is an active incident https://status.atlassian.com/ 

There is an active incident https://status.atlassian.com/ 

Hi @Aravind Koushik Gobburu , advanced roadmaps is available in Cloud Premium by default.

Hi @Anoop Kumar , what do you mean by "filter out"? Are you trying to find stories under a specific epic that has a specific fix version? parent = ABCD-123 and fixVersions = 2305 or maybe you want to find all epics where one or more of the associated children are in a certain version? FixVersions = 2305 and parent is not…

HI @Yoda , I was trying to find an old post of mine where I helped another user in a similar scenario w/o luck but found this one - Workflow-Add-an-approval-group . The key point here I wanted to pass along is when you wish to add your own approver group custom field vs using the one provided one. The above post discusses…

@Drishti Maharaj , yes if it shows not completed is sprint and then added in new sprint it would show. If this is related to a single issue I would simply leave in the Done column when sprint is completed and be done with it.

Manually: You will need to recreate each project manually including all configuration. You would then use CSV Export to export all issues in each project and then import the issues into your new instance/new project. Rinse and repeat. Automated via 3rd-party app: check the Marketplace. Here are some I know of to consider:…

Hi @Krisztina TEGLASI , you can edit the status category simply by double-clicking on the status when editing the workflow. You have three choices: * to do (grey) * in progress (blue) * done (green)

If the issue was indeed completed in the sprint, then it should never show up on the backlog such that it could show up in another sprint. Moreover, even if you manually changed it to add the active sprint, it should not show. The one possible exception would be if indeed, there has been some configuration change…

understand. Have a look at this article to ensure you have properly configured. For example, you have created a custom user picker field as mentioned on that page in the blue section. set-up-a-pre-set-list-of-approvers 

What does the entry show? Did a user add the sprint? Where does the old done issue show on the new sprint? Right-most column?

Hi @Monika D , if one instance is very small (projects, issues, config, etc) you could manually do this using CSV but that is tedious. Otherwise I would recommend looking at marketplace for apps to assist. Beyond that you could reach out to a Partner to assist if needed.