Jack Brickey Expert

I do not think this is possible OOTB. Here is a suggestion you may wish to vote/watch - JRASERVER-70201 you can run a daily query if you like.

I do not know of any manner of doing this. It would seem a bit disingenuous resulting in corrupted data. The satisfaction results, AFAIK, excludes any non-responses.

Hi Mike, welcome to the Community. I’m not sure what you mean by “period”. Do you mean like monthly/quarterly etc? There is the ability to construct JQL filters based upon various time factors, e.g. project = abc and assignee = currentuser() and resolutiondate >= startofmonth() and resolutiondate <= endOfMonth() this will…

This is a bit of a mixed answer but let me give it a go. The short answer in - not OOTB in the way you have stated. For Classic projects not OOTB yet. Now with the recent intro of Advanced roadmaps there is a view of progress for Epics though it is not exactly percentage unless every child story happens to be equal as it…

Well sort of, you can add Order by Issuetype ASC (or DESC) but this doesn’t get you to your goal if the desired Issuetype is always stuck in the middle.

To create a new board: * Create a filter for the NG project and save it, e.g. project=xxxx where xxx is the NG project name * go to the Boards View screen and click Create board and select the option from a saved filter * choose your filter, choose your profile as the location this should create a new board for you.

First let me reset a bit here because I see this is NG. With NG, issue that are in the Done status for 14d will disappear from the board, or should. Note you can certainly create a new board for you NG project if you want but you will need to set the Location to your profile and create a shortcut on the sidebar of the…

Well you can’t hide it but you can prevent any user other than automation from executing the transition into the status. Edit the workflow and use Condition on the transition where only certain user can transition.

Hi @Su Da , welcome to the Community. You don’t close boards. Issues are displayed on boards and progress across left to right. So new issues created should appear on the board once created, unless you have a Backlog board In which case the appear there first. The Don issue can or will be aged off the board.

So my first opinion comment is that Labels is a poor solution for anything that needs to be reliable. I would opt for either using Components or creating a new field of type selection with a predefined list of values. Yes Watching is the best option to stay abreast of issues you are interested in. However, you can also…

Hi Abhey, welcome to the Community and to Jira. You can certainly create a workflow that should meet your needs. If you need help getting started with workflows you might want to read this article - what-are-jira-workflows . Now regarding the part about timelines for the transitions, it sounds like some of the transitions…

Hi Gerardo, welcome to the Community. You cannot reset the issue key sequence. The only way to do that would be to start a new project.

As Edwin eludes to, one (Or both) of your boards is associated with both Projects. Inspect the board filters - Board settings > General > filter

Hi Aaron, welcome to the Community. I think what you are looking for is to have swimlanes on the Trello board. Swimlanes are horizontal rows across the columns. Now Trello really isn’t built on the concept of swimlanes. Rather, Trello is based upon columns (lists). However, I have heard of users using Swimlanes for Trello.…

No this is not possible

That doesn’t exist. You could consider creating a unique status and use Project automation to move the issue into that status when the checkbox is ticked.

Will Organizations not work for you? add-an-organization-to-a-service-desk-project 

One way to accomplish this is to create a unique Issuetype and apply the jira.permission.assignable.group to each step/status in the workflow. This will limit the available users in the Assignee drop down. You could also consider limiting who can assign issues altogether under Permissions.

Hi Susan, this looks like a browser issue to me. Could you try a different browser just to see if the issue follows?

Or, and what I typically elect to do, add a Validator to require the resolution field to be set by the user transitioning the issue to Done. You will need to also add a screen to the transition with the resolution field. The reason I prefer this most of the time is that I like to be able to reflect on the different reasons…

Hi Nate, welcome to the Community. Things change quickly in Cloud so pointing you to a definitive answer might be difficult. Here is an article that might help - Jira-cloud-plans 

Hi @Verônica Gomes , I checked with some Atlassian contacts and they conveyed that you should be able to change the email on free plan. Can you try changing the email to be associated to a different request type and see if that makes a difference.

It might be a limitation of the free plan. That would be my guess at this point because I can certainly change on my instance. 

Understood but unsure if that translates to it not working. Basically there are free apps out there that, since they are free, don’t have support associated.

Why do you think it is failing? Are you saying the filter results in no matches? Are you sure that there are epics that are overdue in the SNET project? What does the following reveal? project = SNET AND issuetype = Epic AND status != Done

A big thanks to the Community development team for all of the continued improvements!

your product plan say Standard. If indeed you are on Free plan then you are correct. Less that 10 users does not necessarily mean you are on free plan. I will note that I have found my instance slower than normal and I am wondering if it is the recent updates that have compromised performance (new navigation). I have been…

for cloud performance issues I highly recommend you reach out to Atlassian support directly. They are the only ones that have access to log into your system and inspect what might be going on. 

Esto es un foro público. si ese es un CC al que hace referencia, le recomiendo que edite y elimine. Póngase en contacto directamente con el soporte de Atlassian para esta consulta

For the Validator... * here is a good article * note I believe this is part of the Jira Toolkit plug-in so if you don’t see Field required check that you have it installed under Apps. If the create screen doesn’t already have all of the fields that you want be sure to add them or create a new screen for this. Go to Project…