Jack Brickey Expert

We do not have access to your account nor should we as we are simply users like yourself. For the most part anyway, also, I highly recommend you remove you private info from the post as this is a public forum. now that said, you should be able to accomplish this yourself if you are an admin for the project. Just go under…

I would not recommend deleting them. Just move them to Done. If you are migrating to a Classic project you could move the issues to the new project.

Hi Jena, welcome to the Community. Try entering the following JQL under advanced search and see if it works. Project = abc and reporter != user1 and reporter was user1 substitute abc and user1 as needed. 

If these other users are Customers then add them as a request Participants. Then any public comment will go to them as well. If the are internal JSW users and have Browse permission on the project then add them as Watchers and the same will happen.

Hi Mitchell, welcome to the Community. Have you looked under Notifications (project settings > notifications). Be sure that under the Create event that the role used for Agents is included.

You could set up an Automation. One idea would be to use Labels as a condition. You could add a unique label, e.g. epic-copy then set up an automation To run manually or on a schedule and clone all epics with the label.

I do not believe, but uncertain, that advanced roadmaps is planned for NG. You may wish to review this article and post your question there as I believe the author and other Atlassian’s may respond there. Introducing-Advanced-Roadmaps 

Just the reporter. 

No this is not possible. When you move to paid you must pay for all users on that instance. Now you could consider having two completely independent instances where one is free and the other not. But you can’t connect the two. 

you might find a lot of info in the Community and in Atlassian documentation. Here is one article that is a good intro to NG. I generally don't use NG much though I will say it has come a long way and is pretty slick and much simpler to administer. However, with simplicity comes restrictions. Classic is very customizable.…

You need to have the necessary permissions to create a Classic project. If you created the instance then you will. Go to Project > View all projects then click on Create Project in the upper right (drop down) and choose Classic project. Then chose which template you want, etc. this might be useful - create-a-new-project 

Hi Goran, maybe a screenshot or a link to a video clip even might help. Is this a Classic project? Can you elaborate on the field configurations you are making that aren't sticking?

Hi Ayush, welcome to the Community. I suspect, but not sure, that you are using a Next-gen project rather than a Classic project. Board settings does not exist for NG and you cannot customize the cards. If you look to the bottom left it will say Next-gen if that is what you are using. Feel free to share a screenshot if you…

How confident are you that the issue was created. Can you attempt to create an issue in a different manner, e.g. directly in a board? If you can create it you should see it. after creating the issue enter this JQL createdDate >= startOfWeek()

Deleting a field will remove from all issues. Past and future. You can remove the field from the screens so that it isn’t seen. 

Hi @ZENRO , welcome to the Community. On the surface this sure seems odd. Let’s try a few things. Assuming you are on the new navigation click on “Filters” and Then Created by me. What are the results? Do you see the recently created issues?

You should contact support 

Great! and that is why so many of us volunteer - help other members thru the learning process and one day become Community Leaders themselves! Cheers!

So that is a URL to a specific Jira instance. In order to join you would need to have been invited unless it is open to the public, which it is not as I just tested it. So you need to reach out to the admin of that instance and ask to be removed. But be sure you really want that to happen since you will not be able to open…

Thanks Angelica! all very good input. Hope that clears @Terence Tou issues!

Hi @Aniket Kulkarni , welcome to the Community. A system admin should be able to do this for you under jira settings > system > shared dashboards.

@Sơn Đàm a welcome to the Community. Is this Jira, Confluence or Jira Service Desk? I ask because you have listed this in the Jira questions but tagged with Confluence but I’m only aware of “organization” term applying to JSD.

I used to observe an issue with back to back creation of many tasks and sub-tasks. The automation would actually work but I would get a failure message. I spoke to Code Barrel (original vendor) and they acknowledged that there could be a false warning on such a scenario. Now, I have not seen this for a long while so I…

But u can create a Kanban board from a business project and add QFs. 

Hi Tracey, it all comes down to the board filter that defines the board. A board is basically a high powered visual display of a database query. So as an example lets say you wanted to display all issues in a project with the Component field = "board 1" on Board 1 and similarly you wanted all issues with the Component…

This is not possible AFAIK. You will have to leverage an addon I think. For example Scriptrunner has the issueFieldMatch function which I think could achieve the goal.

@Andriy Zhdanov What addon app is this?

You should check under Jira settings > User management and see if there are two users and consolidate/remove the extra.

Sorry, I gave you the link to the cloud documentation by mistake. The server (v8.9) doc is actually - creating-issues-using-the-csv-importer . You may need admin permissions to achieve this or have your admin perform the import.

Hi RJ, welcome to the Community. Can you see if this gives you what you want? I'm unsure if Server has the "issuelinktype" function TBH. project = project123 AND issueLinkType = "Depends on"