Jack Brickey Expert

Hi Shob, are you asking if you will receive a warning if you “exceed” the velocity of the team in a sprint. If so, I have never seen such a message. It allows you to build the sprint as you see fit.

If you are sure that you are on a Standard trial and not a free plan and you are seeing notifications have stopped due to a limit then contact Atlassian Support. However, I’m not sure if the trial employees a limit on notifications or not TBH. I would not think so but don’t know for sure. note if you go to the support page…

Two ways I would suggest * use a Post function in the workflow transition to your closed status to set the due dat field * use automation to trigger on the transition to closed status and set the duedate to the current date

Hi again Marni, I had responded to you in an older post where I had posted a solution (mirrored above by Najjar). If you still are having issue please let us know.

hi Marni, the steps I have outlined include a bulk update. Once you add this special transition you can use it with the bulk edit feature. You certainly could do it one by one if you wanted.

Thanks for the clarification Isha. I agree with Nic that you might not wish to automate this. Again I don’t use Align and the concept of syncing with Jira is foreign to me. I don’t know if this is a normal expected action and if it is something that happen continuously, occasionally or once. If Once then manual operation…

So I would expect all issue in Closed and Done to be counted. I would not expect Resolved to be counted. Does this align with what you see? Full disclosure here - I have not used this gadget in over a year so my understanding might be incorrect/dated. With that said let’s take a close look at you current sprint board and…

Sorry, I don’t use Jira Align so likely not the best to offer a solution. That said, what do you mean by “cancel all issue types”. I’m unaware of any concept of canceling issues in Jira. Maybe you have a status named Cancelled. 

Hi Isha, I don’t understand why you need a post function to close a sprint. You simply need to ensure that your issues are in the far right column in your board. Any issue that are not in that column will remain in the Backlog view as they are not complete. You should also consider ensuring the Resolution field is set…

Glad to help. I will say that user management is certainly in need of an overhaul for sure. Hopefully that is an area of short term focus.

Have you tried adding Customers under the Customers screen?

That seems odd TBH. To add a label you simply enter it in the labels field of an issue and should appear when you begin to type. Can you share more detail and maybe a screenshot?

Você pode editar o (s) fluxo (s) de trabalho para cada transição para a qual deseja realizar uma atribuição e, na transição, configurar uma função Post para atribuir o problema. Assim que começar a editar o fluxo de trabalho, informe-nos se precisar de mais ajuda.

this is not possible. the mentions are restricted to not only Jira users but also only Jira users that have permissions in the specific project where they are being mentioned.

Hi Ellison, welcome to the Community. I am assuming maybe Closed and Resolved are columns in your board or statuses in your workflow or both. Assuming so, keep in mind that Jira scrum considers items to be 'complete' and thereby count for burndown etc. if the issue is in the far right column of the board. Issues in any…

Hi Marco, first some house keeping. If neither my answer or that from Fahad have help resolve your question I recommend un-clicking the Answer accepted(s). You only want to accept an answer if in fact it has helped resolve. With that said, it seems that you have confirmed that my suggested JQL test has resulted in a list…

Atlassian products don't come in bundles. You simply buy Jira and then add Bitbucket to the same instance. There are no pricing discounts for bundles which is certainly unfortunate.

Not sure what to suggest next short of playing with the failing piece, e.g. changed today or yesterday just to see if there is a revelation. Might be a bug but sure seems odd that the query works.

It doesn’t make sense. If it succeeds in the query it should in the automation too. Your confident the issue being tested is the same TCH-235?

And the issue is an Incident? Is the issue in the results if you use that same JQL in and advanced search?

Hi Salva, the existence of the search box is not configurable unfortunately.

not a count.

odd. i can't really debug remotely. you might reach out to Atlassian Support.

so by mapping statuses into the Backlog that means that any issue in that status will appear in the backlog screen. If you don't want them to appear on either the backlog or active board simply drag the status to the far right to the Unmapped status column. The other option you have is to exclude those statuses within the…

OOTB, you cannot achieve this (a count of sub-tasks under parent). you might check out Scriptrunner or similar addon.

well the icon that is displaying is actually showing you are not logged in. If you click on the highlighted icon are you not taken to a login page? Please also check the URL to ensure it is what you expect.

customize it how exactly? I expect that you will not be able to achieve what you are looking to do but I can't say based upon your current post. The one thing you can do is to contact Atlassian Support and they can make a (1-time?) change to your instance URL which might result in meeting your goal. For example, lets say I…

to be clear here, Links do not work that way. That is, Links do not establish a parent-child relations ship. At least not in the way a Task > Sub-task does. With that said, as Flavien offered, you can use Automation to achieve your goal (maybe). Basically something like this... Trigger = issue updated Condition = use a JQL…

Hi @Nikole Harrington , welcome to the Community. Can you please check the project(s) that these users should have access to to ensure they are in fact listed as a customer. Project settings > Customers. Also, check on these individuals under the Jira admin area > user management > Jira service desk.

Hi Nancy, welcome to the Community. You mention creating columns in Backlog but this is not possible (unless something radical has changed :-)). You create columns in your board (Kanban or Scrum). That asside, do you know if you are using a Classic or Next-gen project? NG will display prominently in the lower left corner.…