Jack Brickey Expert

glad to help George. So first off there are only three valid status categories in Jira: To Do, In Progress, and Done. Unless something has slipped under my radar you cannot define new status categories. Second, the reason you are being asked to fill in a JQL is because the tick-box "run a JQL search ..." is checked. If our…

Hi @Jørgen Chr Hansen , welcome to the Community. First just to get the terminology right so that we are on the same page... Request Participants - JSD Customer that is participating in (observing/commenting) on an issue reported by another Customer. Watcher - JSD user that has direct application access and can see all of…

thanks for the update. I did not suggest that as I didn't think it would meet your needs based on your post but glad it seems to!

hmmm, maybe reinstate the user and as an admin login as that user. Short of that I would suggest recreating the dashboard. Also note that you will also need to update all of the underlying shared filters.

you will need some form of automation/scripting for this. I use Automation for Jira which which would work for this I think. But there are many others including the often mentioned Scriptrunner, Power Scripts... I use Email this issue as well but can't see how that would work for this requirement.

well maybe this would work for you? duedate = endOfWeek("+3d") the exact syntax depends on your end of week more info on your situation might yield a different answer from me, e.g. is this a one time query or do you wish to run it on demand or a subscription or....

Hi Dharma, welcome to the Community. You can't really do that w/ JQL as the "~" operator is not a valid options. Moreover, JQL search is for issues not Components. To explain further by hypothetical scenario, if the "~" operator were to be supported for Component, then the JQL - project = myproject and component ~ "mywork"…

just a bit of house keeping first... please keep replies w/in the same thread so that future audience can follow the conversation. The Answer button is for suggested answers. Next-gen does not support traditional workflows. Rather the workflow is a simplified solution that is defined directly by the board columns. you can…

Hi Andrius, welcome to the Community. It seems your primary question (?) has to do with migrating from Kanbanize. TBH, I have never heard of the tool, not that I am in all project management tools by any means. My point is, you are correct that there does not appear to be any specific posts in the Community about migrating…

Did you follow the instructions and attempt to change the Share to not be public?

Your options to do this include: * create a filter that captures the issues you want to see. This might be something like ... project = abc and “epic link” is not Empty and statuscategory = done. Then include the epic as a column * use the above filter in a dashboard and leverage an appropriate gadget 

Hi @P Sanjay , welcome to the Community. I have not integrated Sharepoint but basically you would need to leverage the Jira API . There is a similar question posted that you will find just to the right under Related Community Content - Create-JIRA-issue-from-SharePoint-Work-Request . I would also suggest searching the…

If you have statuses for these then you can create columns in the Kanban and map those statuses. You should link the test task to the dev task for reference.

You would need some form of addon , e.g. automation for Jira, Scriptrunner, etc. the solution would be to trigger on the create and a condition using a JQL to search for existence of another ticket with the same SN.

If you are trying to change the owner of a shared dashboard... * click on the cog (upper right) * select System * select Shared dashboard * find dashboard in the list * click ellipses and change owner if you are trying to change who a dashboard is shared with go to the dashboard and click on the ellipses and Share…

I haven’t seen any specific commitment. Here is the “in the works” roadmap page - premium-intheworks 

I’m not sure exactly what you are trying to show TBH. There isn’t a way to determine time in status OOTB. You can use automation to work with two dates. You might review this article to see if you can achieve your goal - smart-values-date-and-time-functions 

I’m not sure what you mean by custom built project. In Cloud you have either Classic or Next-gen. In each you can select a project template when creating. Please help me better under what you are trying to do including your definition of “change order” and the requirements associated.

dashboards have a single owner. you can transfer ownership to them by going to admin (cog in upper right) > system > shared items > shared dashboards, find the dashboard and click on ellipses to the right and change owner.

Hi Tim, I may be missing you goal as well here. Can you explain what you are looking for as it seems to me that a simply query by epic link would give you all stories in the epic. I suspect you are looking for something that provides a prettier output that a filtered list maybe? I don't understand how you lose site of…

what immediately comes to mind would be the following approach... Create a scheduled trigger rule that runs daily and use a JQL condition, e.g. statusCategory != done and updateddate <= startOfDay(-3). would that work or some variant thereof?

you certainly can but it would be much easier just to upgrade your free instance to standard/premium. you can always delete test projects/issues if there is even a need to do so but I recommend keeping test projects around for future testing. To change your plan simply click on the cog (upper right) and then Billing >…

awesome! glad to assist

A site doesn't really belong to a user. Rather you have contacts (billing, technical) associated with a site. You can go to admin (cog in upper right) and click on Billing > Overview and click on "manage contact" which will take you to the details of your instance where you can change contacts or should be able to.

Can you share an image of what you are seeing?

Hi Joyce, is it possible that maybe someone created a custom field named Description? can you add a screen shot of one of your issues, detail view as it exists today?

if you mean to say you want to find all issues where the Assignee was never (sunny,angela,cherry) then you can use the “was not in” assignee not in (sunny,angela,cherry) AND assignee was not in (sunny,angela,cherry)

It is interesting that you only see one project. How confident are you that you in fact have issues assigned in other projects? You can use the following JQL to test that out - Assignee = currentuser() and statuscategory != done

I don’t see this FWIW. How long has this continued and is it every time? Regardless there isn’t any way to disable. I would send feedback to Atlassian or contact support. Maybe there is a way for the, to disable.

To not be billed you simply ensure you are on the site you wish to close and go to admin settings > billing and cancel it. If you have issues you can contact Atlassian Support directly. You could perform a full backup and then restore it to the other instance.