Jack Brickey Expert

nice!

Hi @Bernhard Mollema , it sounds like you are making a feature request. I so, I would recommend contacting Atlassian support and/or using the in app feedback link.

Hi @Jessica Schmor , you mention that you can't get the rule to trigger? Is that indeed the case or is it that it does trigger but the fields are not updated? If it does trigger what does the audit log indicate?

@Matthew Chavan , in TMP projects if you transition a work item out of Do e the resolution should clear. Is that not the case?

Hi @J S S S Bharath , is your goal to actually show "linked" work items or children of an epic (or maybe both)? If you want the children then create a filter like... parent = abc-9 if you want to only show issues linked to an epic excluding children of the epic... issueLink = abc-9 and "epic link" != abc-9 if you want to…

Yes on CPM. I don't know what you mean by applying "master epic" to agile space. The Timeline specific view will apply only to the Epic level and below. To include Programs and Initiatives you need to leverage Advanced Roadmaps feature creating a Plan under the Plan menu.

Hi @Nicola Miori , it appears you are on Premium which does allow for additional work type tiers. Here is an article that will help you fulfill your goals. I believe that this is still restricted to CMP projects but have not check on TMP in awhile. configure-custom-hierarchy-levels-in-advanced-roadmaps 

Hi @Karima Benyessaad ,J'ai signalé votre message pour évaluation.

Hi @Roberto Simoes , you might try leveraging automation to achieve this. I can't recall if you can specify To/Cc in the send email so you may have to rely on To for all recipients. In that case I would indicate the primary by in the body of email, e.g. {{issue.reporter.displayname}}, this issue has transitioned to…

Hi @Roberto Simoes , users listed as request participants will be copied on updates to the associated work item. For example if someone makes a comment on a work item then the reporter along with all request participants will be notified. This, however, is controlled by your notification settings. Unsure if I am on target…

You can't do it dynamically but you can use an if/else block, e.g. if 'company domain' = acme then create in the acme project else if 'company domain' = bobspizza then create in the bobspizza project else....

Ok, so I am unsure if we can make this happen or not, but here is my suggestion for you to try. If I get a few minutes, I will give it all go myself. The trick here, as you have already identified, is in assessing which customer project is associated with the incoming ticket. My idea is to leverage the reporters email…

Hi @tmp-edaf , let me make sure I have this, right. * You have a single JSM project that is tied to a "support email" used by all customers. Any of your customers can use this email to create a ticket. * You have separate and unique JSM projects for each customer. * When a new ticket is created in your support JSM project,…

Hi @Jose Ciro Salinas Melendez , ¿Has revisado YouTube o has probado Google?

Hi @tmp-edaf , if these two spaces (projects) are in the same instance then yes this is a relatively easy rule. It will be a multi-project rule. project A = project where email work item was created project B = project where you wish new work item to be created create rule in Project A * trigger - work item created *…

Versuchen Sie, den zweiten AJ-Übergang Open -> Start ready zu verhindern? Wenn ja, müssen Sie diese bestimmte Regel überprüfen, um die Absicht dieser Regel zu verstehen. Wenn es einen guten Grund für Regel 2 gibt, sollten Sie eine Bedingung hinzufügen, die den Übergang verhindern würde, wenn das Problem blockiert ist und…

You might also consider a Market place addon. I found this one that indicates a full export to CSV. breeze-document-management-review-approval-workflows There could be others.

Hi @Stefan Mueller , Ich denke, ich brauche ein bisschen mehr Informationen, um hier helfen zu können. Es scheint, dass Sie die Automatisierung verwenden möchten, um ein Arbeitselement von einem Status in einen anderen zu übertragen. Sie haben jedoch nicht angegeben, unter welchen Bedingungen oder Auslösern dies auftreten…

I really like the Competitive Analysis Template. I will have to give this a try.

Hi @Kristina Tasevska , you would need to export each space individually. * Navigate to a space * select space settings * Expand the general section * select export space and your desired format

Hi @Stefano Astuti , to achieve this you would need a JQL search extension addon, e.g. JQL Search Extension or similar . Check the Marketplace and give one a try. Alternatively, if this is a frequent need, you can always export and search using Google sheets or excel

Hi @Nikon Mårtensson , you should have your Org admin contact Atlassian Support.

Hi @Timothy McKay , I have implemented the number of on boarding ticket processes and found the following to be most efficient. create a single HR owned on boarding ticket, and then leverage automation that will create other linked tickets for each independent vested party: IT, Hiring manager, etc. Basically anyone that…

Hi @Bianca Ribeiro Silva , Entre em contato com o Suporte da Atlassian e selecione Cobrança

Hi @Nathalia tobar , I am unclear what problem you are having. Are you trying to login to Jira? Are you the admin for your instance? If not I would suggest contacting them for assistance. If you are the admin then contact Atlassian Support for assistance. No tengo claro qué problema estás teniendo. ¿Estás intentando…

Hi @Holly Partridge , I think Loom login merged with your Atlassian login. At least it did for me about one month back.

Hi @Afework Birzo , while going through some old posts I found yours. I have to assume that this has been resolved? I am wondering if you could share what the link was you were using and exactly what the issue was?

Hi @Marcel Bensch , I ran a across your question today while looking for something else. I was wondering if you ever got the answer you were seeking? I don't know of a way of disabling this however I found this article which might be of some use - connect-view-and-disconnect-component-metrics . If you did find an answer it…

Hi @Cristina p crance , can you provide more info on your question/concerns?maybe add screenshots.

Hi @Bartek Zakrzewski , it is my understanding that Stakeholders would be automatically notified with incident updates and this documentation would seem to confirm my understanding. what-is-stakeholder-communications .