Jack Brickey Expert

I think you want to set up a scheduled automation that runs daily and the condition would be a JQL like this - ...and “my date” = startofday(“-5d”)... I recommend having this at the project level not global and add other limiting conditions if possible,

Reach out to Atlassian Support. But you might check jira.atlassian.com first to see if there is already a suggestion.

Unfortunately you cannot do that at this time. They will appear in the order created I believe.

So with JSD you get the following OOTB: 1 Help Center which contains “N” portals where “N” equates to the JSD projects. With that stated, if you want multiple Help Centers then you need multiple instances (not desirable at all)nor consider something like Refined for JSD solution which you can read about in the Marketplace.

I’m thinking this is Collard Hill. I saw a BBC bit on the blue butterfly 🦋 several years back on BBC and this looks like that area.

Agree. You need to use a custom field and can make it a single select if that works for you.

Ok so I created a new PM business project. Organizations was on part of the default scheme but I could add but there is no way to configure as it is locked just as your image shows. Moreover I can no get it to show on my screens. I am pretty confident that it is only valid for JSD projects but TBH I’m confused why it would…

TBH I am not. However, I’m not sure any exists for cloud. Here is something I found for server - issuelayout-change-the-issue-design 

Well you can’t accomplish that. You are limited to the confines of how Atlassian has structured the view.

So what exact template did you use to create the project. I want to create a new project to see if I can replicate.

Did you check admin > issues > custom fields find the field and click on the ellipses and check contexts?

você já olhou para o gadget bidimensional no painel?

Hmmm, the only default Organizations field I’m familiar with is associated with JSD not Jira. Maybe it has been added and I have not seen it or maybe you a have a custom field?

Can you check the Customer notifications and ensure the desired events are enabled? Can you provide more details on the failures? Are there any clues from your troubleshooting. And common thread?

So I’m not sure TBH. But certainly it appears some change was rolled out to your instances that resulted in the new behavior. I can only suggest that you reach out to Atlassian Support.

The question remains but the answer also remains - you cannot (as yet) configure cards.

I assume by page you mean the detailed issue view. That is really subjective. One way is to simply place the most used fields at the top and least at the bottom or even hide the least in the “more fields” area. Another approach is to group like field types: user fields, date fields, qualifying fields, etc. I recommend…

You might check this article - merge-two-different-jira-cloud-sites or search the Community for other posts on this. yes, I believe so, while I have not done this myself my understanding is that support will do this on a limited basis. Limited means they will do it once or maybe once a year maybe. I haven’t seen any…

Are you talking about Queues? “Best” is subjective and it largely depends on many factors that define how your team works. So a bit difficult to say but will give you my view... * if you have few agents then create a queue for each. You do t want too many queues. * you might consider queues by area, e.g. for IT JSD…

Using JQL ”my date” <= startofday() is one way, but unclear what your exact goal is.

Love the initiative to continually expand the Community ensuring that we remain a diverse group of individuals that love helping others. 

This is an often asked and answered question in the Community. In Cloud the only way to do this is to reach out to Atlassian Support directly. However, I see you are on Free plan and as such you will not have access to Atlassian Support. Therefore the only option would be to create a new free instance under the new name.

I don’t think I am able to help you here TBH. I would suggest you might wish to reach out to an Atlassian Partner in you area and discuss your requirements in detail. This is more of a project than a simple Q&A for Community.

wait... Request type is actually "Customer Request Type". can you please try that?

Please reach out to Atlassian Support

So in this situation... epic not in Done status but all children in Done status... then what is the trigger to add label to each child?

Why would Organizations not work here? Associating an org to each location.

* Can you do this for Jira groups within Confluence? * only if on Server * you can in cloud. When you go to export users you can select a specific group 

If the issues are in Jira you can use bulk edit. Create a JQL filter to result in all issue you wish to update and click on the ellipses in the upper right and select bulk edit, follow screen prompts. Alternatively you can update tickets using a CSV file and include the JSD issue ID.

Can you provide a screenshot. Someone else posted this same issue a couple of days ago.