Jack Brickey Expert

Well yes it is most important to have the correct status name.

I do not believe that this is configurable. To get an official answer you may want to reach out to Atlassian support directly.

Yes there are quite a few templates and they can be quite confusing for anyone especially if you’re just getting started to be honest. Atlassian has been revamping the templates trying to make this easier to get started but it is still confusing for new folks. My instance may be different than yours but there should be a…

I was referring to your reply to Trudy…” I am just adding an "Edit Issue" - field : issue type action to my automation script. from that context I was assuming you were using edit issue to change the issue type which I would not expect to work TBH. Is that the case?

And a bit of documentation. Not much but pretty straightforward I think. organize-work-with-components 

Understood. Your observation is accurate == Jira OOTB does not have this capability. I found this suggestion that is gathering interest - JSWCLOUD-18407 . Not an exact match but something you may wish to vote and watch. You might also poke round in JAC for other possible suggestions. Finally consider using the Feedback…

@Bimlesh Sharma , Thanks for your input. Do you mean to say that the answer is not relevant to the question? Is there some action that should be done to make things ‘right’? Please advise.

You cannot currently do that. This is part of the ITSM template you used to create the project.

Hi @Roja Gurram , Dashboards gadgets are associated to filters you create and save. Filters can span any number of projects. As such Dashboards can present views for any number of projects. 

Pulling the discussion back to my response (use reply button vs. answer). there are a number of reports you can look at to assess if any meet your needs. With 40 individuals I would create multiple reports to make them readable. If you find the reports don’t meet your needs you might check the Marketplace.

Hi Anita, I suspect the addon may be from Devinti - issue-templates-for-jira . I suspect that Atlassian doesn’t allow modifications to the Create button but just a guess in any event if you want to make such a suggestion then you should reach out to the vendor via the links provided in the link above. cheers!

Things to look at… * project leader - project settings > details, at the bottom there may be a default assignee * automation - there may be a rule to set the assignee if not set at create

@Christophe Noualhat , so I think I was off base here with my initial theory and a colleague set me straight. the error in the automation is in your action to edit the issue. Ideally automation should give you some error but that isn’t the case and frankly would be difficult I think. Nonetheless you may wish to provide…

in the meantime i would report to Atlassian support.

still digging. it is deep in my memory banks.

ah... you must be on free version so you don't have access to support. the only thing I see is this - discover-objects-in-your-environment-with-insight-discovery now that this is integrated with cloud things are changing which may explain the link issue.

there are a number of checklist addons in the Marketplace. I use Issue Checklist Pro.

If on Cloud have you checked the Atlassian docs?

You would need to reach out to Atlassian Support. 

not as yet. I recall that there is a suggestion for this but I can’t access it at the moment as a mobile. I’m sure that in time this will be something that is added. In the meantime I recommend creating your own filter using advance JQL and defining the columns that you do want in the order that you want them. 

Hi @Arevik Hakobyan , so you can create a report like this... by adding series with JQL like this... unsure if this is what you want.

not OOTB. Here is an old thread that discusses this very topic with a couple of add-ons offered solutions - How-do-I-show-a-list-of-releases-on-a-dashboard Here is one suggestion that was closed as won't fix - JSWCLOUD-13586 - As a user I would like to view the Project Release Tab as a gadget 

So I think this is possibly more recent behavior to be honest. I just did some quick testing and observed the same thing. It used to be, I think, that if you cleared the field it would clear them all. In fact, if you viewed the field it would show all of them in order. However, now it gives you the current Sprint +x as you…

Hi @Christophe Noualhat this rings a bell actually. let me do a bit of sleuth work and see if I can verify that.

another useful article - what-are-service-limits 

Hi @Benjamin Peikes , indeed there are limitations. Here is some info on this explore-jira-cloud-plans - reference the bit on Automation. Personally, as I am on Standard I work almost entirely on project automation. To date copying a rule hasn't been an issue for me.

https://support.atlassian.com/contact/#/ The above link will take you to the official atlassian support site.

If you are on a CMP and you have a fully configurable board then click on the… in the top right corner and select board settings then card layout. If you do not see the… and board settings then you are on a board that is not configurable.

I'm not exactly sure what your "service-management" role is. However, to be able to be assigned and work JSM issues to closure a user must be an agent. You basically can go into admin use your management and toggle JSM on for a user.

If you were asking about done issues disappearing from a board then this will certainly happen depending on your project type, board type and underlying filters. For example, if you have a CMP what they can't band board you may have a sub filter that will age done issues off of the board after X number of days or weeks. If…