Jack Brickey Expert

Hi @[deleted] , welcome to the community! if I understand your request you want to determine all labels associated with your issues. Assuming that is correct I would suggest creating a JQL filter to capture your issues, include the Labels field and export to Excel or Sheets. This will allow you to use the spreadsheet…

Im not fully understanding your question. Let me try to share some info in hopes it gets you to your goal. I suspect you understand much of this but bare with me. Screens in Jira present various info via Fields, either default or custom. There are various screens associated with actions: create, view, edit, transition. You…

There are some fields in Jira that are actually calculations and therefore not exportable. There are addons like Time in Status that can provide this or you can consider creating custom fields + automation to capture date/time of transitions.

If you want to display fields on your view screen then you simply need to go to the screens under project settings and find the appropriate screen for your viewing issues and add your desired fields to that screen. Let me know if this is not what you’re looking for.

https://confluence.atlassian.com/jirasoftwareserver/configuring-a-project-938845218.html 

@Rebekah Ettedgui , Unfortunately Jira does not allow you to split your backlog into multiple backlogs. However, you can create quick filters in the backlog to allow your teams to focus only on their issues during sprint planning. if you want to have a single sprint then IMO it is best to have a single backlog since the…

Hi @Rebekah Ettedgui , welcome to the Community! I have one question about what you have conveyed here you initially mentioned multiple projects but then you go on to say you have one product. Usually, but not always, projects equate to products. So my question is do you indeed have for projects or do you have a single…

Hi Rob, see if this will work for you - Automation playground 

There is an open suggestion for this - JSWCLOUD-10805 - Ability to restrict the sprints shown in the 'Sprint Field' . Note that a sprint is tied to a board which is defined by a filter which can include multiple projects. 

Please provide more info. What do you mean by unmanaged accounts? Are these users in a Jira instance or are you asking about Atlassian accounts?

I am not seeing any reported incidents at status.atlassian.com so you should be able to create a new site. If this continues let me know and I can see if someone at Atlassian can assist. Just for grins , can you try another browser?

You can certainly perform exports to CSV. You might consider using the Jira Cloud for Excel (official) Excel extension for this or simply create a filter that can be used to export the fields desired.

Hi @viraj , I realize this is an old post but I am trying to cleanup some unanswered posts. this would require an addon app or maybe consider exporting and using Excel/Sheets.

natively Jira does not consider individual user’s work schedule. You would need an app like Tempo to allow you to track user’s PTO. 

Hi Florence, To be clear you don't create issues in a board. Rather a board can display issues based on the underlying filter. So if initially was created via the portal then the issue Will be displayed on a board if the if you created matches the filter. For example, Let's say you have a board that is defined by the…

Wake up. You can create a temporary "loop transition" in your workflow. * Edit the workflow - project settings > workflows * On your done or closed status create a new transition that exits and re-enter's that status. Give it a unique name. On that transition add a post function to set the resolution as desired. * Publish…

Please review the other post and see if it can explain and resolve your issue. What is important is that you correct your current workflow to prevent going forward and the clean up the old closed issues.

Correct…

No. Apps are priced at your total user base.

It looks clean. I wonder if you have closed issues as non-editable. Can you manually update the resolution on a closed issue? might I ask why you are using automation here? You might be interested in the info in this old post - How-do-I-set-resolutions-on-Closed-issues 

I believe that is simply the system action as a result of an associated previous user action.

Portals and projects have a 1:1 relationship. What exactly are you trying to achieve? Maybe there is a solution.

I would encourage you to add the final findings here as correct answer once found.

I am not seeing anything obvious here. You might reach out to Atlassian Support. they can log in and have a look.

Can you share your automation details? I ran into a similar issue where I was setting a field within another action. I broke the field edit out and it worked.

Sorry… Out Of The Box

For a user to have access to a Jira software issue they must be a licensed user which, unlike JSM Customers, is not free. If you could explain your use case scenario in greater detail I might be able to share some additional thoughts. However the underlying approach will stay the same as I have mentioned above.

As I am intrigued by your question and situation here I’m going to try to bring it to the attention of some Atlassian colleagues that might have a more official response for you.

Hi @Reine Berg , First it strikes me a bit odd that she would use JSM for this activity. Maybe you are using this simply because you want to have the customers opening these issues? In any event if you don’t care to retain connection with the customer on issues then you can simply move the issue from the JSM project to the…

I don’t use OG in an integrated manner but I suspect this isn’t a Jira field but an OG field.