Jack Brickey Expert

Ah. Yep. You can’t do that on TMP. You can place a link to your board n your TMP sidebar.

Cleaning up old unanswered posts here. Post Move there is no means of determining those moved issues via JQL. Best practice is to add a unique label to issues being moved especially in bulk. This allows you to easily locate them later if needed.

I am unsure why they may all be grey(?) but they can be changed by the individuals at id.atlassian.com

Hi Joel, The reason likely is that the project defined by the board is not a software project. If it is a business project we only option is to keep the board at your profile location.

yes setting up for energy savings is very smart!

My home has become so smart that my wife threatens me that I cannot pass before she does. Here is a sampling of what I have. * Smart lights on both my house and workshop * Smart thermostat * Smart door locks * Smart entertainment center * Smart TV * Smart Exterior cameras * Multiple Alexa devices that have been highly…

If you are hitting the above page then this means that you are a “portal only” user, I.e. a Customer. The issue is associated with a JSM project not a Jira project. You need to speak to your admin to give you the necessary access to the project. That access is either an Agent where you are responsible for resolving issues…

Have you inspected the underlying filter of the board?

Hi @Михаил Вахутинский , please see if Verifying your domain will allow you to achieve your goals - configure-jira-cloud-to-send-emails-on-behalf-of-your-domain 

No. But there are plenty of free desktop apps that could be used. Your PC might already have one.

This might be better input to Atlassian Support and/or the in-app feedback link.

I suspect you do not have the necessary permissions if you do not see Issues. It is important to note that this field is global so all projects will see the new resolutions unless you want to get into changing the properties which gets messy. 

hi Ann, have you seen this article? create-issues-using-the-csv-importer 

I don’t know of any means of getting customer count OOTB. 

Disclaimer –I do not use workday with Jeera. I am assuming that your Workday connection will simply be sending emails just as a Customer would. Customers do not require agent licenses. 

@Josh Sherwood , looks good. I did not see yhe following in my instance. * Scroll down to the Jira labs > Updated navigation in software projects. * Select Switch to the new experience.

what type of fields are those that are missing? are you exporting all fields? are you exporting from Jira or using the jira-cloud-for-google-sheets 

Hi @jamie.wells , can you check global permissions for your advanced roadmaps -set-permissions-in-advanced-roadmaps 

Hi @Oliver Hall , a couple of things to get us started here. First thing to do is to look at the rule logs and see what it is telling you. You might also consider using the log action to record the value of certain fields like comment by as that often helps in troubleshooting. The other thing is that I don’t thing you…

I would reach out to Atlassian Support.

Can you elaborate on “collaborator”? What exactly are you doing? Are you going to admin > user management and adding a user or are you adding an exiuser to a project or something else?

Once you enter your email you should have a forgot password link. If not please share what you are seeing by way of screenshot.

That article applies to server not cloud. And cloud you do not have the ability to add an email domain.

Duplicate question

Check the dashboard setting to verify the share. Next check the group that it is being shared with to verify the members in the group.

Here is a post confirming - User-Permissions-for-free-subscription the issue is that all users are admin in free.

Hi Omid, if memory serves with free all users will have access to all projects. I will see if I can find a reference confirming. 

in order to create issues on behalf of the Customer the user needs to be a member of the Service Desk Team for that project. The only other possible restriction that could come into play would be if Issue Security has been configured.

Idle Jira users to clean up. They worked tirelessly until just before sunset deactivating these users access. With that job and out of the way, they headed back to their car when they stumbled upon a lamp. Rubbing the lamp, to clean away the dirt and grime, suddenly an Opsgenie appeared. Opsgenie declared...

Hi @Geerten den Besten , welcome to the Community. Do you have the "from" email added as a Customer? If so what does the email log show when that 'user' issues a request?