Jack Brickey Expert

Yes. In fact you likely will get more than 30d. For example if I were to upgrade today it would be 52d due to my billing cycle. If you go to admin > billing > manage subscriptions and select change plans for Jira then select Premium you will be presented with the term.

I note a couple of integration add-ons in the Marketplace for Freshdesk and wonder if it would work with Freshservice. You might contact the vendor. You could also consider using the APIs to create your own integration. 

@Виталий , which add-on automation app are you referring to? You can check the Marketplace for the app in question and check version there. For example Automation for Jira versions shows - Version 7.4.0•Jira Server 7.7.0 - 8.21.1, Released: Oct 26th 2021

I suspect something has changed in your config but if you are confident that isn’t the case I suggest you contact Atlassian Support directly so they can login and look. 

You could consider refactoring your queue into a Kanban board and set up quick filters. 

Hi @Steven Lees-Smith , i'm not sure what you mean by being a valid option. Looking, at the marketplace it is clearly still available. Whether it meets your requirements or not I think only you can answer that by reading the documentation or ideally trialing the add-on.

So you tried all of the things I suggested? If you and others are able to create issues it sure feels like a permissions issue. To be clear here, is the screen shot above from you or the user that cannot create the issue? If from you, please log in as the user and attempt to create an issue then report back on…

ok so you are saying that when she clicks the create button the screen does not close at all. It is as if create button is broken? Can you please ask her to try another browser? Also if you are a system admin can you login in as this user and attempt to do it yourself?

how are you verifying that the issue isn't created? If you go to advanced search and enter the following right after she clicks create is it not shown. project = xxxx order by issuekey DESC (where xxxx is the project she selects when creating the issue) 

Hi @Prakriti Arora , What exactly do you mean that it doesn't work? Is she not presented with a create screen? Or maybe the save button doesn't work? Are you sure that this user has create issue permissions? Please share more details so that I might be able to assist further. If appropriate please include screenshots from…

does the documentation on date formatting help? jira-smart-values-date-and-time 

Will the following work? {{issue.Start}}

unfortunately you cannot reorder the statuses which is most unfortunate indeed. JRACLOUD-69097 - Two Dimensional Filter Statistics - Ability to sort by the workflow status natural order 

Please see Simon's response here - Attachment-category-for-Forms 

i saw something mentioned in today's rollout notice... Create subtasks in the timeline view ROLLING OUT You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Hi @Andrey Rudnev , attachments is not yet available in Forms. but understand it is being considered/worked.

There isn't much in the documentation- configure-the-indexing-language that really explains this. There is a good bit on language stemming on the WWW so might be worth reviewing over/under stemming algorithms.

You need to break this into two rules. The first will create the first sub-task when issue created. The second triggers on issue transitions with conditions of it being the first subtask.

You should use Automation for this... trigger - field value changed condition - if/else block and check your two values action - transition to desired status

Certainly this is not possible out of the box. The only thing I can think of is potentially an add-on mail handler might provide that mechanism. 

私はフォームの歴史を保存する手段を知りません。フィードバックボタンを使用して、Atlassianにフィードバックを提供したい場合があります。

Actually my Mondays are not all that unique. I start with coffee and check in on some Community posts while consuming the local news. The one exception is that I: * reflect on the previous week, what went well what did not * update my status report * plan out the current week's goals have a bit of breakfast and away we…

Have a look at this complete (?) list - Issue-time-tracking 

Sharing the love for all to see...

I have not experienced this after many tears of use. Maybe you should reach out to their support - https://drawio.atlassian.net/servicedesk/customer/portal/14 

The only reference of this I am aware of is this Marketplace app - jeditor-rich-text-editor-for-jira . If this is not associated with your situation please explain where you see this referenced.

@koteswararao , it appears that you are on cloud is that correct? Is this problem persisting? Can you share an image of exactly what you are seeing? If you are seeing an error message like this it is likely that you will need to have Atlassian support log into your instance and have a look.

Are you using "due date" for this? If so then maybe the following will work for you. project = "NewsDNA Commercial Design" AND duedate >= startOfWeek() AND duedate < endOfWeek()

Hi Amit, please provide more info. What do you mean by subscription? Are you saying you are not receiving email notifications when issues are updated? If so can you check project settings > notifications? Can you share details of your troubleshooting thus far?

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