Jack Brickey Expert

I spent much of my college years hiking along the Appalachian Trail and surrounding areas. Two of my best friends and I loved hiking in the coldest of the winter days. The trails were generally empty, the air incredibly clear and the views spectacular with snow on the mountains and frozen waterfalls. I have always enjoyed…

odd. and resizing has no effect? I have not seen this. 

@Boris Berenberg - Atlas Authority , yes that was conveyed in my response via the Atlassian partners link.

Have you seen this article - change-atlassian-account-email-addresses 

So if the users go to id.atlassian.com then click on their avatar and manage settings they cannot change their email?

yes. I always (?) have a single user logging per issue. If a task requires different users to complete then I create sub-tasks. I just find this more dependable and accountable. 

Great summary @Jimmy Seddon . Thanks as always!

Some great solutions here from some committed vendors. Congratulations!

You can create a filter under Advanced issue search (click in the search bar to find this). Here is an example... There are a number of good time tracking addon apps in the Marketplace - here is a quick search there - Cloud Time tracking . I use Time Reports for Jira Cloud. But there are others for sure. Yullia mentioned…

Without actually having all of the data I cannot say for sure. Are you trying to link issues or are you importing sub-tasks?

Try this... project = "Project Name" AND "Initial Doc Sent" is not EMPTY and assignee = Name and Created > 2022-04-01 note that you mentioned you wanted to track if the issue was left empty. The above returns everything that is not empty. I assume that's what you want but it conflicts with what you asked above.

Hi Rosen, One way is to simply create a filter and include your time tracking columns. If that falls short you might want to consider one of the many time tracking out on applications. I use one for my needs.

Thanks Nic I had heard that was the case but never found anything in writing. Then again I haven't spent a lot of time looking either.

Seems odd. But if there were a lot (4k+) of deleted issues then it would explain it. 

If you are adding new issues leave issue key blank. If you want to update an issue include the issue key and map it during the import. The importer uses the issue key to realize a ticket is to be updated.

Hi @Julian Desanzo , I'm happy to mark this post for Atlassian review. TBH, I am unsure if the old editor can still be enabled or not.

Hi @Julian Desanzo , The Community cannot help with this. You need to contact Atlassian Support.

You don't need the Issue ID, Parent ID, Project key The Issue key is the ABC-123 which is the issue to be updated. you may wish to create a test project to practice.

Hi @Chris Ruppel , not sure about easy but here is the documentation from Atlassian - create-issues-using-the-csv-importer . I have done quite a few imports and the one piece of advise is to import 1 or 2 rows (issues) as a test. In your case you should have pre-existing test issues so as not to mess up real issues. Once…

Hi @Catrine Lundström , you might want to review an follow this thread. It outlines the capabilities of customer mentions. JSDCLOUD-1476 - the @mention feature does not work for customers or request participants unless those users have permission to browse the project . You will see that some capabilities have been…

Are you the administrator? If so you should be able to correct via project settings.

Hi @Chris Ruppel , Atlassian doesn't offer support via phone. Your best bet to talk to someone would be via one of Atlassian's partners. The Community is a great place to start for free. Here is their Contact page.

The trial is the same as the paid version. What are you missing?

Hi Paul, Can you please have a look at the request type assigned to email. Go to project settings > request types and then choose the request type that is associated with emails. Edit that request type and look for any fields that are required. For email requests only summary and description can be used.

If you have the necessary permissions you can use bulk change. You can go to advanced issue search by clicking in the search bar at the top and then selecting the advanced issues search. Once they are you can create a JQL that captures all of the issues that you want to assign to an individual. From there you can click…

Are you having other issues or just when you try to access advanced issue search? I have seen connection issues occur from time to time though it is rare and generally doesn't last more than a couple of minutes. You could try a different browser here but I don't think that's it. If this indeed continues and is seen by…

Hi Emmanuel, Unfortunately no that is not possible. There are other discussions around assigning a team or group to an issue. Fundamentally Dere is designed to have a single user as the assignee. This is largely for accountability purposes knowing who's got the ball is in one moment. There are discussions about how other…

Hi @[deleted] , are you sure there is not a Validator on the Create transition? if you supply a value does the create succeed? where are you checking to see if the field is mandatory?

maybe try to setup a new test ? * create an epic * create two children under the epic * close one and inspect audit log * close the second story and inspect audit log

My guess here is that there are no linked issues on the issue that triggered the rule. Please verify this theory.