Jack Brickey Expert

Hi Ashley, would it not be possible to simply make the necessary fields required when creating issues?

Hi @Ferry Portier , I understand that it is rolling out now. I've never seen any specific timeline that indicates plan and since will be updated. If you have premium you can actually control the updates to your instance. Sure of that I find it useful to look at the upcoming release details here -settings > products >…

Thanks for that. As stated earlier JQL will not meet your needs here. Maybe you could do a JQL query to return the issues that meet your requirements such as done in the last month and then export the list to excel and apply some random selection algorithm. Short of that I would be looking at a third-party application…

Hi @Suvarna , in TMP projects you can use the group by button in the upper right. When you select this button, you will have the option to group by epic. Is that what you were looking for?

Hi @Magdalena S , I don't understand the random requirement here. Do you really mean that you want to run some query that returns 10 random issues? Please note that JQL cannot achieve that requirement. It will return precisely what the query defines. You can certainly achieve the other aspect of your requirements, which is…

That is odd. Something may have changed but unclear what that would be. If I get some time today I will have a look.

Hi @Mattie McDonagh , is it possible that someone is replying to the original email the customer sent to create the ticket? That would cause a duplicate. If that is not the case, can you duplicate this at will?

Hi @Melanie , welcome to the community. What you are observing is related to the new UI experience being rolled out. So one of your instances is on the new UI while the other is on the previous version.

Duplicate post

Hi @Lulzim Asllani , i'm not sure about data center but I know within cloud under the system settings there is an announcement banner option.

Hi @Ramesh Krishnan , I recommend going into the detail view for the epics and clearing the field. I also recommend removing the sprint field from the epic issue type.

Hi @Murat Oz , it appears that you or another admin has created a radio button custom field for Severity. As the error indicates history queries are not supported on radio buttons. You could change to a single select field type or consider leveraging the Priority field.

Very odd. Please update us here.

Hi @Ems Brennan , that seems very odd that a permission level would have this effect. It may be a bug. Here are my suggestions: * verify that this is not a browser specific issue * try zooming in/out on browser * for a given user with read-only access where issue exists, give them write access and see if indeed the issue…

thanks for clarifying info @Nar Kumar C_ - Narva Software . I had not considered archived projects but indeed that is something to think about. 

Yes, it should. It certainly has in the past though I have not had a need to try it lately.

Hi @Yian Green-Morrison , welcome to the Community. Labels should eventually disappear once all occurrences of the label have been deleted from all issues. I'm unsure how much time needs to pass before that occurs but expect a couple of hours is sufficient. To be sure that the label is indeed no longer used enter the…

Hi @関根憂紀 , I believe you are referring to the current status and the fact that it isn't displayed. The statuses show in the drop down but when selected it is not displayed. My guess is that this is a language display issue and I would report to Atlassian Support.

Hi @Esther Dacosta , welcome to the Community. Short of simply creating an account and sharing the password I can't think of a way of doing this. However, that does not allow for tracking individual input/changes. I am trying to understand why simply having users use their own accounts would not work.

Hi @Melisa K_ Savich , welcome to the community. Unfortunately, no, there is no means of configuring the display in this manner.

Hi @Ih Borhan , when you use time within a JQL query, then it will be based on the time and time zone set for your specific instance.

Hi @Vlad Romashchenko , A couple of thoughts to investigate Assuming this issue persists. * Try a different browser, though I do not expect this to be the issue. * verify that you have the permissions to manage sprints. If This is a company manage project, then look under project settings/permissions. * Try to edit the…

@web20opensource , what more are you looking for? What is your question? @Jennifer Warren , if the answer worked for you please consider accepting.

Hi @bee.eo , indeed this is a current limitation. I believe that GDPR is involved here. At the risk of potentially stating the obvious, the userid in Jira is not mapped to the userid in Teams which prevents being able to directly mention users between the two apps. Disclaimer - my focus is mostly in Slack but I believe the…

Hi @Sam Oppewal , I recall that email signatures were a mess in the past (reference JSDCLOUD-5878 ) but thought it was addressed. Did you follow the instructions here - change-how-emails-are-processed-across-service-projects

Thanks for sharing the updates. I am enjoying the AI improvements.

Will there be a feedback channel for the Community post GA? Full disclosure, I am not a big fan of the "explorer" sidebar. I find that I am constantly searching and stumbling, it certainly has slowed me down. I hope that changes in time. There are a number of things I need to access that are stuck at the bottom of the list…

Hi @Giuseppe Guglielmino , welcome to the Community. The issue here is that the filters operate as an "and" function not an "or". So you are asking to show all issues where the status is: "In progress" AND "Completed and Committed" AND "QA". What type of project are you using here? Can you share a screenshot? If it is…

Hi @Marcel Droop , you can enable/disable admin permissions as needed. Typically, agent don't have admin permissions but that really depends on your requirements. If it is of interest here is more info on permissions- overview-of-jira-cloud-permissions . In JSM agents and admins are paid licenses.

Hi @jeimi garcia lopez , it sounds like you are asking to create different "rows" or sections within your backlog. Is that the case? It isn't currently possible to create 'sections' in the backlog. This has been requested in the past and you'll find several similar posts in the community. I know that there has been more…