Jack Brickey Expert

Hi @Mai Ashraf , that isn't a native JQL. As you mentioned Xray I suspect it is/was a function of that addon. You might reach out to Xray support to inquire.

Hi @Brightnext Technology , have you opened a support ticket with Atlassian Support using the Billing option? This is your best option for free tiers.

Hi @Robert Sargent , I am not familiar with the email. Can you share more info with the Community.

I found thi in today's rolling out notice...

Same... even Rovo gives the same answer as the documentation. If it is rolling out I found no indicator of such. I have escalated this post to get some attention.

Hi @Meriem LAHIANI , this request should be directed to Atlassian Support. If your account is a Free tier please choose the Billing option.

Hi @Wh1te H0rse , Click on Contact Support and choose the Billing option to request restoring instance. Let us know if you are unsuccessful.

Hi @CARMEN REINSTEIN , Você abriu um ticket com o Suporte Atlassian? Parece que talvez você tenha. Se sim, compartilhe o número do tíquete e eu posso tentar conseguir um membro da equipe da Comunidade Atlassian para ajudar.

Hi @Maria Sørensen , can you share the steps you attempted? You should be able to delete as follows... * Go toid.atlassian.com/manage-profile * Select Account preferences at the top * Select Delete account if these are the steps you followed please share the error you receive (screenshot).

Además, tenga en cuenta que si su sitio ha estado inactivo durante un largo período de tiempo, podría haber sido desactivado.

Hola @MARIANO GONZALEZ , He marcado su publicación para que alguien interno que dure pueda ayudar. Tenga en cuenta que pueden pasar varios días antes de que puedan responderle, ya que este no es un canal de soporte normal.

Oh hell no. Started using it back in 2008 when I was looking for a software solution to move us to the agile methodology. Too I was looking for wiki collaboration. Disregarding the trial/assessment period my first ISSUE (work item :-( ) would have been associated with delivering our video streaming platform solution but I…

Hi @vasanth , can you verify your links? They don't take me to any Atlassian reference.

I wonder if this is occurring for a specific domain. Can you verify this theory? Do you have other JSM projects where this is happening?

Hi @Rajan Dangol , I am not sure. I did a quick search in JAC (Jira.atlassian.com) but didn't uncover any suggestions. I do know there are quite a few posts in the Community on the topic so you might do a search here. You might consider opening a support ticket to inquire. 

Hi @Kala Kalyanasundaram , I believe the only solution would be to create another column and copy/paste the values. Admittedly this may not be ideal or work in you scenario as it requires manual intervention.

Hi @Rajan Dangol , not natively, unless something has changed. What I have historically done was had a calendar reminder every three months or so to investigate inactive users. I would export the list of users, including the last date they logged in. I then used excel and some formulas to flag users and contact them or…

Hi @Joshua Lawrence , native JQL cannot get you there. You might consider an app addon or use a custom date field and automation to update the field each time the customer reporter comments/updates. Then you can use JQL to interrogate the date.

Hi @Bert Duhamel , can you check that the "Customer invited" is enabled under space settings/notifications/customer notifications?

Hi @Tapobrata Guha , in a word, no. By intent stories should not be split across sprints. If some children are not completed in a sprint then the story is not complete. Simply break the story into multiple stories and link them if desired.

To what?

Duplicate post

Hi @Rúna Loftsdóttir , unfortunately Organization is not available as an option for Statistic in dashboard gadgets. See JSDCLOUD-13709 . You could consider creating a custom field and use automation to copy the organization into that field then use the custom field in your gadget.

Hi @lydia.samir , it is best to go directly to the source - Atlassian Pricing

Hi @Ramesh Krishnan , if your goal is to prevent this from happening you could edit the workflow to require progression thru In Progress. With that said, to answer your question consider creating a JQL filter something like below. Project = xxx and status = done and status WAS NOT "In Progress"

Hola @[deleted] , Esto es algo que tienes que hacer tú mismo, ve a id.atlassian.com y selecciona las preferencias de la cuenta.

Hi @Muhammadjon Saidov , navigate to id.atlassian.com and follow the illustration below.

I don't know of any open issue. But can you please confirm how you are migrating? Are you using simple CSV import or the APIs? When I indicated they will be a long file I was referring to CSV import.

Hi @Ben Bagdady , unless something has changed, which I doubt, there are no limitations. I expect there is some error specific to the project. At the end of the import attempt there is a log file that you can interrogate. You might create a simple project in Monday and verify it works. You could also retry to import one…

Hi @Hachim Khaldi , it seems that you may be associated with the vendor of this addon. Assuming that is true please review the partner guidelines. It is important that partners identify themselves when providing their product as possible solutions in the community.