Jack Brickey Expert

@Brittany Roberts , trying to clean up old posts. If you're still around and can demonstrate this, I would appreciate a screenshot of what you are referring to here

Hi @Prem , welcome to the community. It seems that you are trying to use automation to prevent transitions from occurring under certain conditions or lack there of. Assuming this is accurate, you will not be able to cheat that using automation. The reason for this is an automation happens "after the fact". The way to…

Hi @Marvo Barker , can you try the following? Please note that this is an "OR" function not an "AND". which makes sense given that no issue can have two parents. "Parent Link" in (ID-46, ID-58) AND "Target end" < endOfYear()

Hi @Josefina Johansson , in Cloud the create new content and edit existing content are under a single permission. Add Required for users to create OR edit content within a space. This permission is assigned separately for each content type (pages, blog posts, comments, and attachments). providing users with the Add…

Hi @Miguel Ángel García Gómez , I realize this is an old dating post, but I am working to clean up some of these. In today's Jira cloud world, it would be best to achieve this using the built in automation. Here, you can schedule a task to occur on a regular basis, or at a certain time and date.

Personally I think that the assignee should be responsible for making the transition manually. However, I don't know exactly what your use case is, so there is that.

Hi @Rashi Bansal , out of the box you could try to use automation for this. You can use smart values to help assess the last comment and compare to some specific text. I would warn that this is a fairly slippery slope as it is possible that you will miss interpret text because humans don't always enter text exactly as you…

Hi @Michiel Schuijer , For sure Confluence and Jira are great tools that work very well together. I guess my first question would be what are these newer/shinier tools and how do they stack up to your requirements? In my opinion the cloud versions of Confluence and Jira are at the top of the game. It really comes down to…

Hi @Craig Williams , if the Form field is tied to a Jira field you could use CSV import or the APIs. However, if it does not involve a Jira field, I do not believe it is possible. Maybe someone else has a different answer but I have not found a way to achieve this.

BTW, this is really more of a discussion with opinions vs. a question as there isn't really a "right" answer here other than what works best for your team.

* Generally JWM works well for non-technical teams and it is getting some nice features of late and more coming. Here are reasons to go with JSW: the team wants to use agile sprints, the team wants to leverage fully configurable boards. However, the last one seems to be of declining interest with the continued evolution of…

Hi @ManuMR , I am not following your post. Maybe more info including the screenshot you mentioned.

Note - I have a single workflow in my TMP. Hopefully any fix will address for me too. 

Me either :( but have pinged colleagues in my Leader Community for an assist.

Only Licensed users with Browse permissions in the project will have access to Jira. What exactly is your goal/use-case?

Hi @Daniel Jaroszewicz , welcome to the community. So don't use legacy automation, but rather simply automation below is an example of what you can do to add a custom field to your summary after the issue was created. Replace xxxx with your custom field and rearrange the summary as desired.

Unless there is some addon involved here, there isn't the ability to change the layout.

Here is what I see...

Hi @Scott Gerdes , i'm a bit confused by your first picture. I don't get to vertical columns when I select an issue in backlog. Would you mind sharing an actual Screenshot of what you are seeing?

Hi @Nick Lucey , what you see under Customers is not necessarily those customers that have been added to the specific project. You could be seeing customers that have been added to your instance under other projects. What you see under People are those users that have been added to the specific project? Or, at least that's…

This seems like a checklist addon.

Can you report to Atlassian support 

The new issue view is the default. If you click on the 'more' ellipsis when in detail view you may see the ability to switch to the old view. 

Hi @Taylor Chappell , if you don't want subtasks within your queues, then you simply need to edit the queues to exclude subtasks. You can simply add AND type != subtask. I would also recommend ensuring that any SLAs do not consider subtasks. Although I'm not exactly sure how you're using subtasks within your JSM project.

@Evelien.Roze & @Nic Brough -Adaptavist- , this seems to be a bug to me. Here is what I did: * Created a TMP project with six statuses * Created sufficient issues and place them into varying statuses so that I could better analyze the results in a pie chart as well as a two dimensional statistics * I added a pie chart and…

Hi Candy, I think that I may be missing your point here. It seems that you want to find all issues that have one or more of your key words. If that is the case then, as stated above, the following should work. text ~ "word1 word2 word3" This JQL should find all issues that have one or more of the key words. For example:…

I do not believe that there is a setting for this. Is it possible that you are using the old issue view? 

Vaya a Configuración del proyecto > Pantallas y localice la pantalla Crear. Comprueba que los campos que faltan están ahí y añade si faltan.

Hi @Andrea Lerchner , welcome to the Community. I am not familiar with "Acceptance Criteria". Is this by chance a custom field? You mentioned being "checked off" can you further explain this?

First, I don't no how I got us set up on a different thread here. Obviously I clicked the wrong button. Which is something I preach against. :-( Second, I don't understand this statement - "...with a filter of a project of someone else within the company, I don't have the issue.". Do you mean to say if you use a filter…