Jack Brickey Expert

The most likely explanation is that the issues were marked as done more than 14 days ago. Can you check one of the issues that is not showing on your board and verify that? You can look at the updated date for the issue.

Hi @Florian Fichtner , there are instances where an email can become blacklisted. I have tagged this for someone to have a look.

Have you or your admin added Jira to your instance? Maybe try clicking on Administration then select the Products tab the click Add product.

Hi @Ratih Ebtania , do you mean to say that you cannot use the Transition issue option under bulk change? are you able to use bulk change in any manner? What error are you seeing?

Hi @Ifat Keren , OOTB Jira Standard does not provide more hierarchies as you know. Options to consider... * use Labels to define initiatives * use Components to define initiatives * use a custom field to define initiatives If any of the above scenarios could work for you, I would also recommend leveraging automation to…

Hi @Yossef Alharbi , currently this is not possible. Here is one open suggestion for this - https:/JSDCLOUD-195 Ability to restrict ticket creation for certain "Request Types" 

I did note that there was an active incident for Confluence earlier but it appears to have been resolved. https://confluence.status.atlassian.com/ 

Hi @Ann-Sophie Beyreiss , are you saying that you are able to log into Confluence but not Jira? Hey single sign-on so you should be able to simply switch to your Jira app by clicking on the 3x3 square icon in the upper left corner. I am unsure which links you were referring to, could you explain further?

Hi Chris, can you try using a variable? set the variable to the field1 x field2 record the variable value using log action so we can assess finally add the variable to the final field

Hi @Qasim.Mateen , you could certainly use JQL to create a filter based on a date range. Here is some documentation that might help - advanced-search-reference-jql-fields here are some examples... project = abc and created >= startofyear() ... this will find all issues created in project ABC since January 1st of the…

I so wish I could be there with everyone to enjoy team 23 and all of the great times that I know will be had. From my last summit in Vegas...

Love the Ocean series but the first as the best!

Hi @Adriana Almeida da Cruz , if you are using a company manage project, which will show in the bottom, left-hand corner, then you need to ensure that the resolution field is set whenever you are resolving an issue. Is this possibly the cause? If so read on... There are two ways of accomplishing this. First, in the…

Hi John, I can't get to where I can test out some automation at the moment. However, I'm wondering if the following might work. create a variable action component, e.g. size = {{issue.customfield_11714}} then use the variable in your smartvalue statement…

Hi @Nirali Patel , I am unaware of any built-in planning poker feature within Jira. I suspect that you are using an add-on. Is that possible? Assuming so I recommend reaching out to the vendor with your question.

Hi @larry jones , you can remove permissions from any user except yourself. Company manager project - Project Settings > Permissions and change Browse permissions Team managed project - Project settings > Access and ensure no other users are members/viewers

Hi @Philippe ISRAEL , Bienvenue dans la communauté. Il y a deux raisons possibles à cela. Soit le filtre de votre tableau exclut le problème qui est en cours de création, soit le statut sous lequel le problème est créé n'est mappé à aucune colonne du tableau. Pour vérifier la première cause potentielle, allez dans les…

Go to project settings > details and check if the default is set to unassigned.

@Adam Ziecik , if you wish to inquire with Atlassian support please use this link - https://support.atlassian.com/contact/# 

You could consider using different issuetypes.

Hi @Nabiyu Melesse a, welcome to the Community. This is a known issue without any workaround AFAIK. Here are a couple of open suggestions. JSDCLOUD-12486 All workflow status are visible customer on portal to filter the request JSDCLOUD-10325 Ability to see all requests per project on the Customer Portal 

Hi @Marko Novakovic , welcome to the community. Issued layout is associated with an issue type not boards. For this reason, you can only have a single issue layout per issue type.

I wish I could be of more assistance but it seems to work for me. Please do post your final solution here.

It is lonely in this thread so let's break the ice...see what I did there? I have done the polar challenge once in my life and that was enough and it was nowhere near the Icelandic cold! Geez that is nuts! 🥶 if memory serves the water was in the low 50s (10-12C). At least the after party warmed me up.

I like being part of a community that cares about the planet we live on.

Only active members count.

Hi @Anna Gharibyan , welcome to the Community. are you trying to add Original Estimate field to subtask Issuetype? Is your project a Company managed project type? If you click on the Configure link in the bottom right hand corner in the detailed issue view see if the OE field exists on the right side. you should be able to…

Reach out to Atlassian Support 

Hi @Benny , good question and really either can work. For the most part, it comes down to what works best for you and your team. However, I think for me, I would choose the second option. The reason for this is it with allow me to track the progress of each of these subtasks. In other words, when something goes to in…

Unsure. Maybe something has changed. If it is not working as stated then reach out to Atlassian Support.