Jack Brickey Expert

Hi @Szymon Zywert , welcome to the community. You might find the following open and in progress issue of interest - CLOUD-6999 - Allow custom domains for Cloud apps 

Hi @Sampath , If I understand what you're trying to achieve, I think it is certainly doable with an automation. Let me give you some quick guidelines and see if you can give it a try and report back if you get stuck. trigger - issue created condition If/else Condition field condition region = APJ Condition - advanced…

You can export to CSV and then copy and paste that into a Word table if you wish. When you export you can use the advanced search and set up the desired columns based on your required fields. In this way, you can control what is exported.

Oh yes absolutely! JSM projects come with a default Atlassian email that can be used or you can create a custom email address if you desire. Regardless, you absolutely want to keep this dedicated to your project so that you will not get unwanted tickets created.

Hi @Demerle Lewis , a mention in an email should not cause this. Are you sure that the JSM email is not Cced? Or possibly a rule in your mail app is forwarding or otherwise referencing the JSM address? In any event, if this email is being generated outside of Jira, then there is some integration with your mail system that…

Nell, Yes sorry TMP = Team Managed and CMP = Company Managed. Would you mind sharing a complete screenshot with the backlog selected in your second image? The reason I ask is that the second image seems to be from a CMP as I am unfamiliar with the Epic panel in TMP but maybe it has been added. Also, could you elaborate on…

Hi @Nell Jerram , first, I would highly recommend that you consider creating a new post for the specific question you have. The reason being is that this is a very old post when you consider how evolved TMP projects are since the original post. With that said, are you sure that you are dealing with a TMP project? The…

Consider creating a Distribution list (DL) in your Mail server and add that distribution list as a licensed Jira user. Of course this means that all 300 users would be notified on any issue where are the DL was added as a watcher. So likely not the best solution. However if you can qualify users into various distribution…

Hi @TRO-MCARBALL , Si está utilizando un proyecto administrado por la empresa, puede agregar un validador a una transición entre estados. Los validadores le permiten solicitar al usuario que ingrese información, como actualizar un campo, agregar un comentario, etc. Puedes crear una pantalla que aparezca permitiendo al…

Consider APIs or addons that handle exporting or EasyBI or similar.

With cloud you can have two email handlers if you use the one provided by Atlassian and add your own custom email. Each of these email handlers can be associated to a different Request type.

You might want to provide feedback to Atlassian via the in-app feedback link.

Hi @Pruebas MedPro , It seems like you're asking for unique request types by organization or customer. That isn't possible within the solution today. Here is a post you may find useful. To be honest, I think what you're going to need to do. Here is create unique projects if you want to present, unique request types, and…

I have not assigned issues via @mention and was not aware that was even possible. I would love to read more on this if you have a reference. That aside, when an issue is assigned a notification should come from Jira not Confluence. However a mention in Confluence should result in a notification to the mentioned user. 

It should be pretty straightforward. I would simply create a space for your policies, and in that space create a page for each policy. It is interesting, though that you will store policies, externally. The one thing to be cautious of here, which is probably obvious, is that you will want to ensure that exports are done…

I took a bare boat vacation in the Bahamas for 14 days. It was an amazing trip that started with very rough seas due to recent Hurricane Bob, passing through. Sidenote, some of you may recall that that hurricane was associated with the perfect storm depicted in the movie with the same name. However, the rough seas subsided…

Also, might I inquire as to why you have old unprocessed emails? Just curious and that background might help future Community members searching for answers.

What I mean is to forward your emails to the email address you have configured for your JSM project. This can be found under Project settings > Email requests.

Sounds good, so exactly where are you stuck? Did the article help?

Hi @Sreenivasulu Kavuri , welcome to the community. Your question seems to be an image taken from a Jira issue, which is rather odd. I wonder if I could get you to explain your issue here a bit more.

Hi @Peter Fahlstrom , Creating editing and exporting are certainly all doable inside conference. However, might I ask the purpose of the export? The only reason I ask, is that I suspect that maybe there is more to your question here, but I have not addressed in my first sentence. I guess I'm trying to understand what…

Hi @Daniel Tveriya , there isn't a means of configuring JSM such that this would occur. Have you considered bulk forwarding to your JSM email handler? I have not personally attempted this, but it should work. You might simply try to forward a single email first.

Hi @Fanny Vachet , try the following... * project settings * email requests * Click on ellipses in upper right * Select configure email requests * select the desired Request type associated with the issue type you are interested in

Hi @Cinzano Mosario , Please report to Atlassian Support. If you do so please share the outcome here.

Hi @Adrian Gonzalez , Why not simply create a filter an export that data as needed. You can select the desired columns such as created date, status, epic link, etc. Project = xyz will allow you to look at individual projects. If you need all issues created for all projects then... created < startofday()

Hi @Brian Weglarz , You might have a look at the APIs. If you want a simple way that is more cumbersome and a bit of a hack you can try the following. * Navigate to the knowledge base space Overeview * Click on the… In the upper right * Select advanced details > page information * Select and copy the Hierarchy for the…

Well that is good news sort of. Are you saying that you have another rule that is cloning the issue in project A, where the user is requesting access, in project B where is the user will be opening request in the future? I'm not quite sure why you need to clone/move the original request. Stephen about moving an issue, not…

ok I have a few moments now and beginning to have a look at it. In your above rule could you explain where/how yeah it fails? Keep in mind that your rule will need to apply to multiple projects or be global.

I do not see this People dropdown on my projects. It appears you are using a Team managed project but again I do not have this on my TMP projects. Is it possible that you have an add-on that is enabling this feature? Maybe there's something that is newly configurable and I simply am unaware of it.

Sorry for the delay in getting back to you. I am trying to follow you so I can assist further but I'm not quite sure what you are referring to when you mentioned the "people" tab. Would it be possible to share a screenshot and highlight what you are referring to?