Jack Brickey Expert

Hi @Martin Vali , I am not sure I follow your question exactly. When you create a new issue type you can decide if it is at level 0 (standard) or -1 (sub-task). 

Hi @Kelly Lillis , I have not seen this. Can you reproduce in multiple browsers? If so I recommend reporting to Atlassian Support.

Por favor, reafirme su pregunta.

Oh, and you may want to specify the linktype in the "for: linked work items" component to only action the desired linked issues.

Hi @Satu Rajala , below is a basic solution to your request. However, you will want to add the necessary conditions so that the action is only performed when needed. This will be a multi project rule which includes your JSM and your development projects. here are some suggested conditions to consider. * project =…

Hi @Venkata Gadi , welcome to the community. Could you please elaborate on your use case a bit? Where will the automation reference to acquire the user to update the Reporter? I assume that the developer would execute the automation manually? if that was the case, though, why would they not simply set the recorder…

You are most welcome. Please consider accepting the answer if it helped.

you need to set the Parent in the newly created stories. example

Oh that is right! You can use accountID. I had forgotten this! Good stuff @arielei 

Hi @Anita Hütter , you can't use JQL to find issues specifically transitioned by a specific user. However you can find issues updated by a specific user. So the following would be possible. project = "xx" AND issuetype = IR AND Issuekey in updatedBy(user1) AND issueLinkType = clones

Hi @Kashing Ho , welcome to the community. I am a bit confused by your question. It may simply be terminology that I am Struggling with. * creating multiple stories under a feature using JQL - by the fault, there isn't an issue type called feature, though you could define a new issue type with that name, but it would be at…

Hi @Leonid de la Cruz , welcome to the Community! There are a lot of posts in the Community discussing this, so for more details you may wish to search and review. In Standard and free plan tiers you have three levels: * Epic * Task/Story note- you could create a new type called feature if desired * Sub-task some users use…

Hi @Sharon Ong , where do you wish to create Confluence articles? If you have access to some instance of confluence, then you should reach out to your administrator to have them add you as a user.

Hi @Johannes Haase , i'm not exactly sure what you are referring to as to the difficulty. Regardless, I highly recommend you use the in-app Feedback to share your thoughts with Atlassian directly. You will find this under the "?" Icon in the upper right corner. It is not as likely to get the proper attention here in the…

Oh and on your second question, I am unsure. Just give it a try.

Hi @Aravindh P , here's an example that you can use to create your rules. I think you will want two rules one triggered when issue is created and another if an issue is updated with a condition that the triggered issue has children.

I guess I'm not understanding what you want to achieve. I was thinking you would want to provide a set of filters that could be shared with your team such that they could find all issue assigned to them based on a certain team. In that scenario you would need one filter for each group, so ~50. Again, maybe I am…

Hi @Richard Davis , what about using Automation to change the priority as soon as created.

Hi @Nikusha Kalatozi , you could simply use an If/Else condition but possibly using a table would be better. New-Automation-action-Create-lookup-table 

Hi @Emil Naghiyev , you can't configure where the error message appears on the screen

Oh, that is interesting. I want to try this.

Hi @Naoki , I haven't investigated this in a while but I seem to recall that there was some text in the Description that indicated a work item being created from slack. In your image I note "work item from slack but that may simply be something you entered during test? If there is some text that Slack creates then you…

Hi @Scott Sutherland , it seems you are referring to Confluence maybe rather than Jira. But screenshots would really help here.

hi @Ida Spencer , welcome to the community. Do you mean you cannot create a multi-select custom field or are you trying to do multi-select on an existing custom field? If it is the latter then it may be possible that the field is a single select. Please feel free to share images that might help us diagnose your issue.

Hi @Kiran Reddy Angitipalli , welcome to the community. First we would really need to see your automation to help you more completely and quickly. I will also note that there are a lot of examples in existing community posts of this exact use case. So if you aren't getting a quick enough answer here. I encourage you to use…

It worked! 😉

Hi @Gaddale Kedharnath , I believe this is related to the evolution of Atlas. You should have access to the capabilities within Jira itself. I expect that greyed out products/apps will be removed in time.

Yes! The terminology differences between project types drives me crazy! 😣 

Hi @shoe_stockprice , please contact Atlassian support.