Matthias Gaiser _K15t_ Community Champion

Hi @Barry Pickering you are right that you have to add a script to a workflow transition. Since you're on Jira Cloud, the first step is to determine what type of project you are using. Jira Cloud differentiates between Next-Gen and classical projects. You can do so by checking out the bottom of your project settings:…

Hi Emily, no worries. Are you using Jira Cloud or is it installed on a server under your control?

Hi @Emily Levis similar as your other question, you could do an advanced search with the following JQL: assignee = username Then you would get all issues as results where this user is the assignee. Cheers, Matthias.

Hi @Emily Levis you could do an advanced search with a JQL like: watcher = currentUser() and status != Done ORDER BY assignee This query is built up of these parts: * watcher = currentUser() Filters issues you are watching * status != Done This excludes all issues which are in status "Done", you might want to add a filter…

Hi @Stacy Jurke this is not possible at the moment. You can watch or vote the corresponding feature request: JRACLOUD-71251 And as you mentioned, you have to stick with the old view for now if you want to use it. Cheers, Matthias.

Hi @Daniel Zimmerman, if you want to have a nice and shiny version out of the box, you should probably get a marketplace app for that. I did a quick search with the term "status history" which seems to have some good results. If you want to do it manually, I could think of two approaches: * Every time you perform a…

Hi @Ramakrishnan Srinivasan, thank you for your explanations. You can have only one state as the state after someone creates an issue. Your understanding is correct here. However, you can configure Jira to auto-transition to another state automatically which is the closest you get to have multiple "start" states. There are…

Hi @Ramakrishnan Srinivasan, why don't you simply create two "create" workflow steps? You could have a "Create (Business)" which is linked to the status "Business Review" and a "Create Executive" which is linked to the status "Executive Approval"? And of course you could then setup the proper conditions based on your…

Yes, I agree. I'm also looking forward to this feature. BTW: You initially started a discussion which I converted to a question. Read more about the different community terms here.

Hi @jeremiah kiplagat, this is unfortunately not possible, but you can call get issue afterwards and define in the fields parameter all fields you want to have returned. Cheers, Matthias.

Hi @Dan Howard welcome to the community. In Jira 8.0, you can configure the new batch notifications as described in this help article. It's located in System > Batch notifications. Since you're mentioning that you are a site-admin, is it possible that you are using Jira Cloud? This feature is unfortunately not available…

Yes @Paul BADUEL The workflow does not matter, because technically you simply change the sprint the issues belong to - or no sprint (then they belong to the backlog).

I see, thank you for your explanations and actually showing the error message. I'm afraid I cannot help here. As I stated earlier, please head over to the Atlassian Developer Community. More people might be able to help you there. Or maybe someone else jumps in :)

Depending on the type of Jira you have installed, you can download it from these links: * Jira Core * Jira Software I believe, 713000 should be Jira 7.13.0. So you can search for this release on the corresponding page. Cheers, Matthias.

Hi @[deleted], great to have you here. Let us know if you have any questions - or feel free to answer them yourself. Cheers, Matthias.

Hi @Ashish kumar Singh, as Nic mentions in this thread, the proper way of solving this is: * get a Jira instance with the correct older version * import your project * upgrade it to your current version * then export the project again * import it in your real Jira instance Since you have such a minor version difference,…

I'm sorry that this is not the answer yet. Does someone else have some insights?

Hi @alex seol, it might be that you're getting better results when you post this question on the Atlassian Developer community. But I'll try to give you an answer nevertheless. It looks like you're calling the endpoint: http://company.domaiin:8080/issue/SMPKB-16, but you should…

Hi @tommer lahat, first of all a quick question. Are you using Jira Cloud or Server? I did a quick test right now in Jira Cloud & experienced this behaviour: * Closing, opening swimlanes by other users does not affect my view. * My swimlanes were opened (although I closed them before), if I have an issue from that swimlane…

Hi @red rose, welcome to the community. It's hard to tell exactly what you want because you did not provide an explanation of your question. I'd recommend that you add some more details in future questions. Nevertheless, I'll try to give you an answer. I assume you are talking about the filters in Jira which you can use…

Hi @pooja chaturvedi, as @Fazila Ashraf said, Jira can be used for that without purchasing additional Atlassian products or apps. This video shows some of Jira Software's feature which are all possible without requiring additional software. Of course, if you manage your source code (assuming you build software) in…

Hi @Nicole Downes, I believe there is no easy way to do it. If you're organizing your customers in organizations and you are ok with calling some REST APIs, you could use these endpoints to get the desired results. You could then create a script which generates the desired report for you: * Get all service desks * For…

Hi @Chris Banks, closing Jira issues is related to workflow as you stated. I'd recommend to go to the project settings of this projects, navigate to workflow and select the workflow for the issue type you want to investigate. Then you can investigate this workflow and search for transitions which lead from the current…

Hi @Rangarajan Parthasarathy, you could also use an issue sync app for these use cases. There are various apps available which offer to synchronize issues from one Jira to another. I am biased when I recommend you to use Backbone Issue Sync because I am part of the team behind it, but you can choose yourself which tool…

Hi @[deleted], instead of using dropdown selection fields (in Jira it is called select list fields), you could use version picker fields. These automatically offer to select one of the versions in the project. So, if you create new "version picker" fields, you only need to copy your existing values over to them. You can…

You can use the name of your server to access it or need to tell your DNS server what the name for the IP address should be. If it is a public one, you'd need a public DNS entry and point it to your IP address.

Hi @zuko, welcome to the Atlassian community. Based on the tags you provided, I assume you are using Jira Cloud. Are you using classic Jira projects or next-gen ones? For classic projects You can configure your board to show issues from multiple projects, you only have to adapt the filter query. For next-gen project I…

Hi @Neeta Dubey, the IP address 127.0.0.1 always refers to the computer you are currently on, it is the same as if you use localhost, see also the wiki article about this topic. If you want to access your Jira from another computer, you have to use the ip address or dns name of the system where you installed Jira. How you…

Hi @Rucha Auti, since you're on cloud, it is important to know which projects are you using? The classic or the next-gen ones? For classic projects You can create a new board which contains the data of both projects. I recommend to choose "Board from an existing project" which will allow you to select multiple projects as…

Hi @Nina Andreenkova, you could make a history search on the priority field with the CHANGED operator, see also the docs for supported operators for the priority field. So, if you have three priorities: High, Medium, Low, you could come up with a JQL like: priority changed FROM High to (Medium, Low) OR priority changed…